Stephen Cothron Email & Phone Number

As a dedicated Systems Engineer and Manager with over 8 years of experience, I specialize in securing organizational networks, optimizing IT operations, and managing cloud services. Currently, I lead network security initiatives, streamline helpdesk workflows, and oversee the IT infrastructure design and implementation for new restaurant locations. Additionally, I secure and maintain our Office 365, Exchange Online, and Azure AD footprint, ensuring robust and compliant cloud infrastructure.Key Highlights:• Reduced security incidents by 30% through strategic configuration of firewalls and IDS.• Improved overall system security by 25% with thorough and regular system audits.• Achieved PCI compliance across all locations, maintaining it consistently.• Decreased helpdesk ticket resolution time by 40% through workflow optimization.• Automated routine system administration tasks, saving 15 hours weekly.• Designed and implemented IT infrastructure for locations, including Fresh Kitchen, Cali, and Camp, coordinating with third-party vendors for successful installations.• Secured and maintained Office 365, Exchange Online, and Azure AD footprint, ensuring compliance with security best practices.• Delivered comprehensive project status reports to upper management, enhancing decision-making processes.I am passionate about leveraging technology to drive business success and am continuously seeking opportunities to enhance my skills and contribute to innovative projects.

Listed skills include Communication, Customer Service, Computer Science, Computer Networking, and 2 others.