Effective web design, branding and digital marketing that helps ambitious small businesses get more clients, more revenue and more impact.

Web design and digital marketing to help professional photographers attract more dream clients in less time.

Responsible for all marketing efforts across the Coretek Group including SEO, PPC, content marketing and social media marketing. This also includes all in-house graphic and web design work such as company flyers, collateral, designing and maintaining the company website.Created brand identity with clear guidelines for the Group including mission statement, company values, value proposition, colours, typefaces and logo usage. Utilised to establish a consistent tone of voice and aesthetic… Show more Responsible for all marketing efforts across the Coretek Group including SEO, PPC, content marketing and social media marketing. This also includes all in-house graphic and web design work such as company flyers, collateral, designing and maintaining the company website.Created brand identity with clear guidelines for the Group including mission statement, company values, value proposition, colours, typefaces and logo usage. Utilised to establish a consistent tone of voice and aesthetic throughout all marketing, documentation, employee handbook and customer touchpoints.Developed several initiatives to drive superior customer experience and word of mouth including ISO 9001 certification, account management, service reviews, SLA review and customer touchpoint review. Increased customer satisfaction and SLAs compliance scores from 72% to over 96%. Collaborated directly with the CEO on company strategy including business plan creation and quarterly financial reviews. Stood in as acting CEO for extended periods (cruises and holidays). Show less

Progressed from an initial Junior Technician role to a more advanced position providing second and third-line IT support to educational and business customers.Responsible for ensuring strict SLA’s were met and providing superior customer service. This position also included budget planning and project management, including a complete site migration.With the growth in SEO and SMM, was tasked with taking on digital marketing for the organisation. From the increased SEO… Show more Progressed from an initial Junior Technician role to a more advanced position providing second and third-line IT support to educational and business customers.Responsible for ensuring strict SLA’s were met and providing superior customer service. This position also included budget planning and project management, including a complete site migration.With the growth in SEO and SMM, was tasked with taking on digital marketing for the organisation. From the increased SEO performance, the company made £30,000 in additional revenue in the first year. Transitioned into a permanent marketing and senior management role in the company. Show less

Worked in the UK Head Office of a worldwide speciality chemicals company. Part of a team assigned the task of upgrading the old bespoke system to a new SAP system for all UK Offices (about 200 employees). Our small team had to make company blueprints electronically accessible for all engineers from the new system. This had to be achieved before the upgrade as not to affect production.

The main company at the port of Southampton handing vehicles for cargo ships and cruise liners. Initially hired in an administration role logging customer details but later progressed role in the IT department. Created an Access database for project supervisors to record vehicle types. This replaced the old paper system making updates simple and quick searches under vehicle type possible.