At Atlassian I've worked on a number of teams, products, and organization-wide projects. I’ve had the privilege of collaborating with innumerable intelligent content designers, product designers, engineers, marketers, and product managers passionate about building world-class solutions and experiences for our customers.I currently support the Content Operations team, focusing on Content Excellence and self-help content experiences across all Atlassian products.I worked on Jira, the company’s flagship software product, helping make clear to product administrators how to install, set up, and connect third-party integrations to ensure the free flow of data between disparate products. I've also worked on Compass, a platform for developer component catalogs, owning and delivering content strategies, end-to-end UX content, and support documentation. I’ve volunteered on several high-impact projects to help content design standards discoverability, creating and testing generative AI tools to help other designers draft UX copy more efficiently. I serve as a mentor in our design program and am always eager to learn from anyone I work with.— Provide end-to-end content experiences and expertise for multiple teams focused on features in Compass and Jira product including crafting support and in-product help documentation, release notes, and conducting content audits— Contributed to the redesign of Atlassian web pages for Platform and Analytics, resulting in increased sales pipeline influence, new customer responses, marketing qualified leads, and organic search traffic and discovery.— Aligned team with product managers, UX designers, content producers, and product marketing managers by instituting audience-specific design rituals for collecting stakeholder feedback on iterative designs and content-focused project posters.— Championed content design best practices and UX accessibility while building web pages and working within the Jira product.

—Fostered an iterative, principled, data- and research-driven approach to re-designing Shopify's global website navigation—Researched internal user pain points, product considerations, SEO, and UX/information architecture best practices to deliver a global navigation that served the target customer group's primary needs—Presented global navigation iterations to and incorporated the feedback of multiple executive leaders within the company, all while defending design decisions with clear data and evidence of customer behavior

Smartsheet (NYSE: SMAR) is a modern work management platform that empowers companies of all sizes to scale and deliver value as business requirements evolve.Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

Fluke Corporation, a wholly owned subsidiary of Fortive Corporation (NYSE: FTV), is the world leader in the manufacture, distribution and service of electronic test tools and software. From industrial electronic installation, maintenance and service, to precision measurement and quality control, Fluke tools help keep business and industry around the globe up and running.

Participate's goal is to create tools for educators to drive their own learning and create impact on a global scale. As a senior content manager I assisted in editing, producing, and writing content for participate.com. Participate (formerly known as Participate Learning) developed a Twitter chat and resource collection platform for educators that improves their Professional Learning Network.

Continued editing, writing, and producing content, in addition to helping plan editorial content strategy and calendar to align with marketing goals. Contributed and spearheaded projects with partner companies, whose properties reached an international audience through partnerships with Global 500 companies, such as Samsung Electronics and Verizon Communications.

Appolicious Inc. aims to solve the problem of app discovery, including a robust editorial operation, for iOS and Android devices. I wrote, edited, produced and QA'd all content for Appolicious, Inc. This included user-generated app lists, listicles, reviews, and long-form mobile industry think pieces.

I first joined the Yahoo! News team with its acquisition of BuzzTracker and stayed on past the end of my traditional contract. I wrote and edited content for ‘Good Morning Yahoo’, a website that reaches a National audience and generated 640K unique visitors and 1.15M page views weekly and is financially backed by two Corporate 1000 companies - Dunkin Donuts and Sears.

Edited, promoted, and managed ‘Buzz Tracker’ content, a web service that tracked the most frequently referenced/linked to news websites appearing on the “top 100K blogs” in order to build and maintain visitors.