Stephen Baker Email and Phone Number
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Innovative IT Executive with 25 years of experience across various industry verticals. I help companies refine their technology services to lead meaningful change.Some examples include:- Client engagement and relationship management across various industry verticals. Proven organizational change leader. - Director level leadership over Application Development, Architecture, Infrastructure & Operations, Information Security, and Project Management.- IT operations development: Helpdesk, Client Engineering, Business Services (Budget, Invoice, Vendor), Services management (ITIL), Project Management (Agile, Waterfall).- ePMO development: Standardize delivery and integrate operational disciplines, such as Change Management. Direct program leadership experience.- Managed IT OpEx budget of $62M, which included a software portfolio of $23.3M of 252 applications.I get excited about opportunities to create mutually beneficial partnerships that drive growth on both sides of the relationship. Want to connect? Feel free to email me at Colony25@Gmail.com.PROFESSIONAL SUMMARYMy value contribution is guiding client engagements and leading IT teams through rapid service implementations. Transparency, innovation, and openness are trademarks of the teams I develop. Results are a 'we' thing. BRIDGING NEEDS TO SOLUTIONS: Consulting with business leadership to establish IT roadmaps for new technologies and current technology investments. Develop collaborative relationships with clients and translate that knowledge into business value. Digital Transformation has been a key theme.TRANSFORMATIONAL LEADERSHIP: Make the complex simple. Organizational Change Management. Gather support teams, stakeholders, and domain experts to gain adoption. Coach and support clients and direct reports through the change. PROSCI ADKAR Advocate.EXPERIENCED DELIVERY CATALYST: Create capable teams that drive business value. Able to move quickly – comfortable driving acceleration and, when necessary, act as a disrupter to deliver results. Communication leader. Experienced Program Director. Able to lead and deliver results for critical projects and capital programs.IT COST MANAGEMENT: Develop budgets with a view toward balancing operational and strategic investments. Leverage existing capital investments, merge application platforms, strategic outsourcing, restructure organizations, and re-negotiating with suppliers.. Achieved >20% annual reduction in OpEx while enhancing business value.. Align IT service management, vendor management, contract management, within a budget.
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It Executive Director | Enterprise Applications Management, Project Leadership, System IntegrationTallahassee Memorial HealthcareTallahassee, Fl, Us -
It Executive Director, Enterprise ApplicationsTallahassee Memorial Healthcare Oct 2024 - PresentTallahassee, Fl, Us
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Executive Director, Resource & Solutions MgmtJps Health Network Aug 2023 - Jun 2024Fort Worth, Texas, UsLocated in Fort Worth, JPS Health Network is a critical care access network providing acute and ambulatory services, including the only psychiatric emergency services site in Tarrant County. Job Profile: Served as the senior leader over budget development (CapEx/OpEx), IT services, contract and vendor management, project management office (PMO), and business applications, including our ERP environment (INFOR Cloud suite). Primary focus on IT delivery and organizational development. Organizational Change was a key theme. • Led my division with an annual operating budget of $44M and capital budget of $110M, overseeing 270 IT FTE, and a portfolio of ~500 applications.• Develop and oversee the active IT portfolio representing over 100 active engagements across all IT domains and cross functional business units, Supply Chain, Finance, HR, and Facilities.• Establish and govern the project and product management disciplines.• Led enterprise IT shared services (ITSM) and pre-engagement activities for the ERP Transformation program.• Provide strategic direction and oversight for the design, development, operation, and support of IT systems and services. Leading transformation initiatives inclusive of project management and workforce development.Key Achievements:• Developed product management as a standard discipline for all business applications: ERP, • Introduced a project management lifecycle (PMLC) to standardize delivery results and integrate operational disciplines, like change management.• Built the IT Services Management Team (ITSM) based on ITIL services and adapting to business needs: Service Catalog Development, Proactive Monitoring, Workflow development.• Develop vendor management acumen within ITS. Focus on relationships internally with Finance and Legal. Externally, develop vendor partnership representing key services.• Led pre-engagement activities for the ERP Transformation program: RFP, SOW, and program establishment. -
Deputy CioSound Transit Apr 2019 - Aug 2023Located in International District, South of Seattle proper, Sound Transit is a public transit agency serving the Seattle metropolitan area in the U.S. state of Washington. Job Profile: Serve as the operational CIO with a focus on IT delivery and organizational development. Leader of all IT operational divisions: Application and Development, Infrastructure & Operations, and Solution Architecture. Organizational Development, Client engagement, and Capital Delivery was a key theme.Interim CIO: May to September 2022General Duties:• Provide strategic direction and oversight for the design, development, operation, and support of IT systems and services.• Guide the systems and technology vision and strategy of the organization, ensuring alignment to business priorities and goals. • Lead enterprise IT shared services (ITSM) in support of the strategic objectives of the company.Key Achievements:• Established the active IT portfolio as a means of driving consistency in demand management and business engagement. • Developed the project management office (PMO) and program management office (PgMO).• Created the Business Services Office, centralizing procurement, contract, invoicing, software licensing, asset management, and vendor controls. • Rebaselined the internal IT services aligning to our business partners value streams (ITIL v4).• Created the first zero based budget resulting in clear alignment between business demand, annual operating cost, and resource capacity. • Established product management teams and standard discipline within the Application Division in order to maximize business investment, increase team efficiency, and improve velocity to value.• Streamlined the technology annual investments providing a simpler decision-point moment for executive leadership. Partnered with Finance and the Portfolio Services Office (PSO).
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Senior Director, Portfolio Project Management OfficeAmn Healthcare Nov 2017 - Apr 2019Dallas, Tx, UsLocated in Del Mar, North of San Diego proper, AMN Healthcare is a $2 Billion healthcare staffing company located in the United States. Job Profile: I developed the Corporate Project Portfolio Management Office (PPMO) discipline which included oversight capital programs, Finance and Sales engagements, and organizational transformation initiatives within the IT division. Focus on achieving financial and delivery targets which involved leading major corporate transformation initiatives, programs, and projects in both application and infrastructure domains. Product development teams (Agile) were under the oversight of the PPMO as well as all technology governance committees: Portfolio Review Boards, Architecture Review Board, and Investment Review Board. Organizational development and portfolio stabilization were key themes.Accomplishments:• Achieved financial objectives for FY18 during massive change events: enterprise level implementation of Salesforce/Peoplesoft, Staff Rationalization, and M&A activities. • Led a $58M portfolio across 2018 driving 54 projects to conclusion. Key accomplishments in timecard automation, enhanced recruiter experience, enterprise level implementation of Salesforce/PeopleSoft, Staff Rationalization and M&A activities.• Support executive council through various leadership of various governance councils: portfolio review board representing a $32M Capex budget, Architecture Review Board.• Establish methodology for Portfolio and Project management, from intake to estimation to execution. Implement a repeatable project delivery process in order to effectively manage and deliver multiple related projects simultaneously. -
Senior Director ItAscension Technologies Mar 2014 - Nov 2017St. Louis, Mo, UsLocated in the central and southeastern region of Kansas, the 12-hospital system is comprised of 1200 beds, with $433M in net revenues (2013). Job Profile: Align technology investments with business strategic goals in the areas of Application Development, IT Operations, Project Management Office (PMO), and Business Management Office teams. Portfolio rationalization and organizational development were a key focus in support of M&A activities.Accomplishments: (2014 – 2017)• Achieved financial objectives for FY15, FY16, and FY17 during massive change events: enterprise level implementation of OneChart/Cerner (electronic health record), Portfolio Rationalization, Staff Reductions, Hospital divestiture, and Transition to AIS. Overall, I managed the I.T. operating budget downward by 9% over three years ($66MM to $59MM). This year, we submitted a 4.7% positive variance of $2.9M!• Served as senior IT leader for the EHR implementation.(2014 – 2015) • Led services development and organizational transformation in my region through local service teams to achieve year end financial operational targets.• Developed of core I.T. operational processes in the Project Management Office (PMO), and Business Management Office. -
It DirectorBlack & Veatch Aug 2012 - Feb 2014Overland Park, Ks, UsJob Profile: Led development of IT demand model and IT project management office (PMO) of this $3.2 Billion Engineering, Procurement, and Construction company. Partnered with strategic vendors in support global delivery services: Application development, infrastructure, project management. PMO development and integration of client and vendor relationships was a key theme.Accomplishments: (2012 – 2013) Led process improvements in the areas of demand management and vendor governance. Results yielded a 7% productivity increase in services successfully delivered globally. -
It Program DirectorSpirit Aerosystems May 2007 - Aug 20123801 S Oliver St, Wichita, Ks, UsJob Profile: Innovate IT delivery model and drive value through geographically distributed service teams for this $4.7 Billion aerostructures manufacturing company. Led various IT programs and focused on implementing enterprise solutions, including organizational development. Accomplishments: • (2011 – 2012) Led the Earned Value Management (EVMS) Initiative across new business programs (commercial and military). Integration of SAP, gPLM, Microsoft Project Server.• (2009 – 2010) Finalized a two year program focused on implementing enterprise information and operational technology into a new composite manufacturing facility in Kinston, North Carolina• (2008 – 2009) Established the Global Sourcing Office and the Project Management Office (PMO). -
Vice President, It DirectorJpmorgan Chase & Co. Apr 2005 - May 2007New York, Ny, UsHands-on leadership for enterprise systems and infrastructure project teams across international and domestic application development programs. -
It Delivery Project ExecutiveIbm Global Services Oct 1995 - Apr 2005Armonk, New York, Ny, UsDirected IT services and products teams for commercial clients domestically.
Stephen Baker Skills
Stephen Baker Education Details
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Harvard Business School Executive Education -
Capitol Technology UniversityInformation Assurance
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The George Washington UniversityProject Management
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University Of MiamiEconomics / International And Comparative Studies
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United States Naval Academy
Frequently Asked Questions about Stephen Baker
What company does Stephen Baker work for?
Stephen Baker works for Tallahassee Memorial Healthcare
What is Stephen Baker's role at the current company?
Stephen Baker's current role is IT Executive Director | Enterprise Applications Management, Project Leadership, System Integration.
What is Stephen Baker's email address?
Stephen Baker's email address is co****@****ail.com
What schools did Stephen Baker attend?
Stephen Baker attended Harvard Business School Executive Education, Capitol Technology University, The George Washington University, University Of Miami, United States Naval Academy.
What skills is Stephen Baker known for?
Stephen Baker has skills like Program Management, Project Management, Process Improvement, Vendor Management, Leadership, Management, Pmo, Strategy, It Management, Integration, Project Portfolio Management, Business Process Improvement.
Who are Stephen Baker's colleagues?
Stephen Baker's colleagues are Nathaniel Bell, Rebecca Killion, Brittney Cox, Nia Whaley, Megan Savatgy, Alexandra Mcgoldrick, Robyn Yeatts.
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