Stephen Dolby work email
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Stephen Dolby personal email
Stephen Dolby is a Currently looking for new opportunities. He is proficient in English. Colleagues describe him as "I have been fortunate to have worked with Stephen in two different countries and have learned invaluable lessons from him. Stephen's NEED to drive personal excellence in his classes and his ability to make everyone at ease are critical to his success. Stephen is one of the most technically savvy persons I know and wears many hats on a day to day basis. He has always been well respected by his peers and supervisors. The respect he has earned from clients he has touched makes him the ‘go to guy’ when new business is being courted. His launch success on three continents is well documented and still observed as a benchmark for training. When one adds together the skills Stephen possesses he rides head and shoulders above everyone else. I am honored to have been able to provide this recommendation and welcome the opportunity to work with Stephen again in any capacity." and "Stephen Dolby is a dedicated and competent employee who takes pride in his work. He consistently worked on developing new tools to improve both the training and reporting environments over and above his regular workload. Steve strives to do his best with everything he works on consistently taking the initiative to learn more. He is loyal, hard working and dedicated to the team's common goals. Steve is a genious at numbers and databases. He can create analytical tools to review all aspects of the business at a moments notice. Steve is a solid contributor on any team. Steve is multifaceted in his abilities to manage both reporting requirements and training facilitator confidently. He is/was a valuable member of my team."
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Reporting SupervisorArvato Customer Services Aug 2003 - Jun 2012• Created and presented WBR (Weekly Business Review), MBR (Monthly Business Review), YBR (Yearly Business Review)• Point of contact for client reports and delivery of daily, weekly and monthly reports.• Created all monthly invoicing and delivery to the Account Directors.• Created all attrition reports and delivery to the client.• Maintained all client accounts and employee accounts with accurate record keeping. -
Senior TrainerArvato Customer Services 2003 - 2012• Train new trainers to teach classes and perform daily training activities• Travel to different Arvato sites to launch new campaigns. (Argentina, India, Philippines)• Create processes for both Training and Production (Process Mapping)• Training New Hire Classes and preparing them for the production floor.• Create recurrent training material for trending gaps in production and train agents -
BookkeeperRichard Morrow Real Estate Law Office 2000 - 2003Guelph Ontario• Handle all Accounts Payable and Receivables• Maintain all computer systems with 12 workstations and 1 server
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Training ManagerAbacus Computers 1998 - 2000Guelph Ontario• Teach and design all courses including but not limited to: All operating systems DOS, Win 3.1 Win 95/98 All accounting programs (Simply, ACCPAC, MYOB, etc.) All Microsoft Office programs• Specialised in setting up companies for Accounting: Installed and set-up all company profiles for programs such as Simply Accounting, QuickBooks, ACCPAC, M.Y.O.B, and Tailor-made. Taught proper back-up procedures and techniques on maintaining the computer and operating system.
Stephen Dolby Skills
Stephen Dolby Education Details
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Academy Of LearningComputer And Business Skills Training -
Centre Wellington D.H.SOssd
Frequently Asked Questions about Stephen Dolby
What is Stephen Dolby's role at the current company?
Stephen Dolby's current role is Currently looking for new opportunities.
What is Stephen Dolby's email address?
Stephen Dolby's email address is st****@****usa.com
What schools did Stephen Dolby attend?
Stephen Dolby attended Academy Of Learning, Centre Wellington D.h.s.
What skills is Stephen Dolby known for?
Stephen Dolby has skills like Training, Management, Bpo, Call Center, Workforce Management, Training Delivery, Contact Centers, Performance Management, Customer Satisfaction, Coaching, Account Management, Business Analysis.
Not the Stephen Dolby you were looking for?
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1gmail.com
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Stephen Dolby
Msc Financial And Computational Maths Student At The University Of NottinghamGreater Derby Area -
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