Stephen Carter Email & Phone Number

Cork, IE

Cork, County Cork, Ireland

Managing production and staging Kubernetes clusters.Managing AWS infrastructure using Terraform.Building and maintaining CI/CD pipelines using GitHub Actions, ArgoCD and Helm charts.Containerizing virtual machine based services to run on Kubernetes.Debugging Go and Node microservices.Helping developers resolve internal platform issues.On-call rotation.Root.

Cork, Ireland

Creating training for VMware Tanzu products.Lead technical content developer:- VMware Tanzu Kubernetes Grid: Install, Configure, Manage.- VMware Tanzu Mission Control: Management and Operations.- Pivotal Container Service: Install, Configure, Manage.Building lab environments and lab guides for hands-on student learning.Developed a web app to provide live.

Cork, County Cork, Ireland

Focus on proactive work and initiatives.Building feedback loops between Support and R&D.Product focus areas:- Pivotal Cloud Foundry "frontend": Load Balancers, Gorouter, Cloud Controller, Blobstore.- Pivotal Container Service (Kubernetes).

Cork, County Cork, Ireland

Handling escalations for Cloud Foundry and Greenplum products.Assisting engineers in troubleshooting.Tracking issues down to source code level and providing R&D feedback.Covered all aspects of Pivotal Cloud Foundry:- Cloud Foundry core components- BOSH- MariaDB, RabbitMQ, Redis, and other services- vSphere, AWS, and other cloud solutionsGreenplum:- Query.

Cork, Ireland

Provide support for all aspects of Greenplum analytics database.Developed tool for gathering/analyzing Greenplum logs.Developed Greenplum PlanChecker to analyse Greenplum query plans.Developed tools to assist with ticket management by pulling in data from Zendesk, Salesforce, and EMC Service Center.

Cork, Ireland

Worked in the Premier Services TeamDedicated Support Engineer for Business Critical customersAccount management and weekly customer meetingsFormal root cause analysisSenior level support for Mission Critical and VSPP customersSupported the entire vCloud Suite

Cork, Ireland

Member of the Unified Recovery Team.Developing tools and applications to improve workflow and recovery procedures.Coding: PHP, Yii, Perl, JavaScript, JQuery, Sencha ExtJSDatabases: Oracle, MSSQL, MySQL, MongoDB

Cork, Ireland

Worked on enterprise level escalations directly engaging with Celerra engineering daily.Provided solutions support by collaborating across multiple EMC product groups.Troubleshooted and resolved issues with IP, CIFS, NFS, FC, iSCSI and NDMP.Prioritized and resolved business critical data unavailable issues in a timely manner.Daily exposure to Red Hat Linux.

Provided user support for BG HQ in Cork and all the branch offices around the country.Worked with Active Directory, Exchange, VB Scripting, Veritas BackupExec.

Fermoy, Co. Cork, Ireland

Day to day business, opening/closing the shop, handling money, dealing with customer.Designing and creating posters, business cards, flyers, tickets, wedding booklets, CVs, etc...PC Repair/Upgrades & Virus/Spyware/Malware removal.