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@harvardpilgrim.org
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Stephen Duetzmann is listed as Everyone needs a content strategy. I'm here to help you make yours. at Side Quest Solutions, based in Terryville, Connecticut, United States. AeroLeads shows a work email signal at harvardpilgrim.org and a matched LinkedIn profile for Stephen Duetzmann.
Stephen Duetzmann previously worked as Business Owner at Side Quest Solutions and Editor in Chief at Engaged Family Gaming. Stephen Duetzmann holds Anthropology from Central Connecticut State University.
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With over 15 years of experience in sales and operations in the health insurance industry and nearly a decade of content marketing experience as the owner and editor in chief of a media website and podcast, I am a versatile and adaptable professional who can help companies improve their user experience and grow. I am currently a Business System Analyst at Travelers, where I apply my Scrum/Agile principles, technical writing, and data analytics skills to optimize business processes and systems.I am passionate about creating and delivering engaging and informative content for various audiences and platforms, using my knowledge of SEO, social media marketing, audio and video production, and generative artificial intelligence. I also have a strong background in pharmacy, life and health insurance, property and casualty insurance, and call center operations, which gives me a comprehensive understanding of the insurance industry and its challenges and opportunities. My goal is to leverage my content strategy and systems analysis expertise to help Travelers achieve its objectives and key results.Knowledge:Scrum/Agile Principles (CSM Certified)Pharmacy (Authorizations, Formularies, etc)Life and Health InsuranceProperty and Casualty InsuranceCall Center OperationsInfo MappingTechnical writingContent Marketing (written, audio, and video content)Content StrategySocial Media MarketingWritingAudio and video productionTraining and Instructional DesignMentoringPodcastingProcess ImprovementData AnalyticsConflict ResolutionEmployee TrainingClient Relationship ManagementGenerative Artificial IntelligenceTechnology:Google Drive, Google SheetsAdobe Creative Suite including Premiere Pro, Premiere Rush, and AuditionPowerPointExcelSocial Video platforms including TikTok, Facebook Reels, Instagram TV, and YouTube ShortsWordPressGoogle AnalyticsPodcast Host (300+ episodes published)ZoomSlackDiscordYoutubeAnchor.FMDLVR.itHootSuiteBufferSEMrushJasper.aiChatGPTTrainualCanva
Listed skills include Training, Customer Service, Insurance, Social Networking, and 13 others.
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Terryville, Connecticut, United States
At Side Quest Solutions, we specialize in creating bespoke content and implementing powerful SEO strategies designed to elevate your brand.We craft engaging, SEO-optimized content that resonates with your target audience, driving traffic and building a strong online presence.We use the latest SEO techniques to enhance your search engine rankings, attract.
EngagedFamilyGaming.com is a website dedicated to providing parents and caregivers with the tools they need to make informed decisions in regards to the games their children play and that they play with their children!I am the owner, founder, and Editor in Chief of the site. It has given me experience in fundraising, project management, and personnel.
- Developed and executed an overall content strategy to create and maintain top quality content- Defined content standards and track web metrics to inform content strategy.- Conducted web content inventory analyses, site audits, and competitive assessments - Used data analytics to inform content approach
Hartford, Connecticut Area
Designed and Implemented a renewal workflow that moved the process from paper checklists to a web-based tool Facilitated communication between the Account Management team and both internal and external business partners Acted as Pharmacy SME for the sales team and developed sales strategies for new programs Created and edited sales presentations for.
Farmington, Connecticut, United States
Coaching and mentoring in a high volume Call Center Responsible for tracking and trending call volume against historical data Used data to determine if spikes in call volume or trends in call categories would require additional education to the call center or adjustments to company policies and procedures Served as backup for the leadership team..
Mentor and coach in high volume call center environmentDesigned and implemented pharmacy customer service training as part of ConnectiCare Retail Center launch Recognized by management and peers for the ability to communicate clearly with members in crisis Worked with strong attention to detail and a keen eye for projects that need additional.
Licensed Property & Casualty insurance agent responsible for analyzing customers' insurance needs to provide quotations, issue auto policies, and counsel customers on coverageResponsible for adhering to established underwriting guidelines to determine customer eligibilityResponsible for utilizing an effective sales model to grow a stable book of.
Avon, Connecticut, United States
Responsible for accurate and thorough underwriting of New Business Applications for Annuity productsAchieved successful resolution of errors through outbound phone contacts with brokersDemonstrated responsible time management and organizational skills by self-managing my workload to respond to rapidly changing business needs.
Southington, Connecticut, United States
Consistently delivered extraordinary service to customers and coworkersRecognized by management and peers for demonstrating underwriting knowledge and skills through mentoring and coaching of new hires and co-workersAppointed as Dialer Agent Coordinator responsible for monitoring outbound call volumes and developing staffing strategies in response to those.
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Stephen Duetzmann works for Side Quest Solutions.
Stephen Duetzmann is listed as Everyone needs a content strategy. I'm here to help you make yours. at Side Quest Solutions.
AeroLeads has found 1 work email signal at @harvardpilgrim.org for Stephen Duetzmann at Side Quest Solutions.
Stephen Duetzmann is based in Terryville, Connecticut, United States while working with Side Quest Solutions.
Stephen Duetzmann has worked for Side Quest Solutions, Engaged Family Gaming, Travelers, Dzone, and Harvard Pilgrim Health Care.
You can use AeroLeads to view verified contact signals for Stephen Duetzmann at Side Quest Solutions, including work email, phone, and LinkedIn data when available.
Stephen Duetzmann holds Anthropology from Central Connecticut State University.
Stephen Duetzmann is listed with skills including Training, Customer Service, Insurance, Social Networking, Leadership, Team Building, Microsoft Office, and Call Centers.
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