Stephen Dugas Email & Phone Number

Ottawa, Canada Area

Foci Solutions helps organizations adopt Cloud technologies and build better Cloud-native applications. Our team combines top engineering talent, highly disciplined software development methods, and leadership experience to build Cloud-native solutions for our clients while helping them to skill up their teams to continue doing it for themselves.As a delivery executive I define and deliver our services. This has included working with Government of Canada clients to produce Cloud strategies, define interoperability standards, procure and implement a cloud-enabled Event Broker, develop multiple smart device apps, and advise on how to deliver digital services.As Chief Financial Officer (CFO) I track cash flow, perform the financial projections & analysis, review our financial statements, ensure access to sufficient capital, and guide capital allocation decisions. Simply put, I make sure we have the financial health to keep providing great services now and in the future.

Ottawa, Canada Area

ERP Middleware Lead (May 2017 - Dec 2017)Led a middleware team of 26 talented individuals on an ERP modernization delivery to bring a crown corporation financial services client into the new. Required integration between new SaaS offerings (SAP and Microsoft), existing legacy applications (IBM mainframe, .NET, and others), and financial institutions. The integration involved both on-premise for existing legacy application and cloud applications, delivered primarily via Microsoft Azure offerings spanning IaaS, PaaS, and SaaS solutions. Led solution estimation, workplan creation, staffing, financials, and the delivery.Application Operations Access and Mobilization Lead (Nov 2016 - Dec 2016)Led mobilization of application operations team members, getting 44 team members 95% of the required system and software access in under a month, consisting of license agreements, programs, and installation. Established re-usable documentation for ramp up of the team, still in-use over a year later.Subcontractor Delivery Manager, Training & Documentation Lead (Dec 2014 - Oct 2016)Managed delivery of 29 team members through 3 subcontracted companies on a large Unisys mainframe to Windows Server migration opportunity. Included creation of a test tracking and forecasting tool that led to a 250% execution rate optimization. Also led analysis, design, and build of the replacement of the existing mainframe ETL solution with an SSIS-based solution. Was the lead contact on security testing and QA for the Harmonized Threat-Risk Assessment.As documentation lead, led client review and approval of over 70 document sets for the delivery.Led a training program consisting of creating a training plan, schedule, and coordinating delivery of 8 courses in 2 official languages over a 2-month period to over 140 participants.

Ottawa, Canada Area

Problem Management Lead (Jan 2014 - Oct 2014)Established a new problem management team within existing operations for a major smart card regional transportation provider. Established the mission, vision, key success criteria and updated existing processes and procedures based on ITIL best practices while leading a team of 9. This included problem investigation and problem resolution activities. Proposed and gained approval of a problem weighting mechanism to establish prioritization among a group of diverse stakeholders.Migration Lead (Apr 2013 - Jan 2014)Data Migration and Conversion Lead for a major cross-city integration of a regional transportation provider, impacting over 1M customers, 10 service providers, and over 300M records across different data stores and ERPs. Delivered with 99.999529% accuracy with only 3 minor issues resolved within 3 days. The delivery required stakeholder engagement and communication, detailed deployment planning, migration tool design and reconciliation process, payment processing migration, and security key updates on hardware.Integration Solution Architect, Solution Architecture Lead (Sep 2011 - Mar 2013)Integration solution architect and then later solution architect lead for bringing a regional transportation provider onto a next-generation open architecture back-end platform. Directly managed a diverse group of 9 individuals as part of this large $50M delivery. Part of the end-to-end delivery from requirements, integration conceptual design and analysis, integration design, build, testing, and deployment. Touched upon a number of different integration design patterns for different systems and helped to coordinate migration requirements. Defined processes around requirements, traceability, design baseline, and amendments that reduced 50% of overhead time. Delivered on-time and within budget.

Ottawa, Canada Area

Business Analyst (Dec 2010 - Aug 2011)Led the delivery of several back-end feature areas for transaction processing for a new fare management system, including open payment processing, monthly pass ordering, and transfer\business rules. This consisted of feature definitions, requirements gathering, use case definition, solution component definition (RICEFW), design, and data modeling. Microsoft stack back-end (SQL Server, Biztalk, SQL Server Integration Services) was implemented with device and ERP integration (Dynamics AX), and a number of ETL components. This was all about meeting customers needs while delivering a next-generation solution that was scalable and open as to be device and service provider-agnostic.Fare Management Test Lead (Jan 2010 - Dec 2010)Created the Fare Management test strategy, test scenarios, and aided in the test execution for a successful and on-time delivery of a major regional transportation smart card system. Led a team of 5 during this time, mixed client and Accenture team members. Learned a mixture of MiFare DESFIRE smartcard, related device hardware, Microsoft stack back end (SQL Server, Biztalk, SQL Server Integration Services), and IBM quality management tools for the delivery.

- Worked with the Speed-Trap web analytics tool in providing installation, server customization, and creating dashboards for clients- Used JavaScript and Regular Expressions to create analysis patterns for the web data- Led the requirements specification, technical requirements gathering, and vendor fit evaluation for an Extract-Transform-Load (ETL) tool that is now an offered service- Installed and tested the ETL tool to benchmark performance impacts on CPU, memory, bandwidth, and disk usage- Designed marketing materials for the data integration service- Provided this ETL service, which sold to three clients within the first two months- Created training documentation for the ETL tool and gave training seminars to colleagues- Received a week of focused PHP and MySQL training

- Created and managed policy documents related to the Government of Canada Common Look and Feel 2.0 requirements including process, scope, and project charter documents- Negotiated web-related requirements and requests with clientele on a weekly basis- Reviewed over 4000 web pages for compliance to HTML policy and quality assurance- Examined project status, issues, and deadlines weekly as a part of the content review team- Adapted processes as project requirements changed weekly

- Conducted competitive analysis for two developing products to determine market niches- Analyzed market size, strengths, and trends for three different market entrance decisions- Adapted and developed models for customer growth rate and product revenue- Planned and moderated a focus group for market research

- Acquired event management skills while organizing a two-day interdepartmental workshop- Learned and applied performance measurement concepts with the mapping of logic models- Worked with strategic outcomes and their influence on operations with the Canadian Heritage Program Activity Architecture (PAA)- Developed and applied evaluation criteria for Reports on Planning and Priorities (RPP)

- Interpreted the results of a survey using statistical techniques with software such as SPSS - Prepared progress reports for colleagues and private sector partners- Addressed key findings in presentations to colleagues and to private sector stakeholders- Prepared a formal written report outlining the results and recommendations for the branch - Maintained and updated the MIB websites for Common Look and Feel (in XHTML)- Addressed website-related technical issues and fulfilled client web requests

- Improved MIB websites’ visibility using Search Engine Optimization (SEO) techniques - Composed a research report on the impact of Chinese imports on Canadian manufacturers by analyzing trade data and past trade disputes - Designed a new best practices section for all MIB websites and provided its content- Organized intra- and interdepartmental conferences as part of the Event Team- Managed project workload with bi-weekly Information Products team meetings