Stephen Duggan Email & Phone Number

Toronto, On, Ca

Markham, Ontario, Canada

Toronto, Ontario, Canada

Led the implementation of Scrum principles and established a dedicated Scrum team for a large-scale data migration project, transitioning IGM from the Winnipeg Data Center to both Microsoft Azure and Google Clouds.Utilized waterfall project management methodologies for projects including Exchange migration, SSL cert migration, and various other smaller initiatives

Toronto, Canada Area

As a catalyst for cultural transformation, I played a pivotal role in guiding, conditioning, and leading internal Cloud Foundations and Cloud Application Enablement project teams through the adoption of the Scrum Framework. Developed numerous processes that are in-use today, and oversaw the growth of the Scrum teams from 1 to 6. Coached and mentored 4 Scrum masters to the standards I helped to define for the departmentPrior (Year 1):Project Manager on CIBC's Enterprise Chef solutionDelivery lead on IBM SoftLayer Foundations

Cayman Islands

My role was to fully manage a team of 8 Developers at DMS to deliver complex and intuitive business aiding solutions. In this role I also acted as a conduit between the business and the development team realizing the businesses ideas as well as offering technical solutions designed by the development team

Toronto, Canada Area

Hired as a project manager with particular focus on migrating legacy systems, solutions and clients to the main PGI platform. The role required me to combine my technical aptitude with my project management skills to ensure success was achieved. My role evolved to assume responsibility for the IT team as Network Operations manager

Ireland

Responsible for the delivery and management of all Trilogy's concurrent IT projects, for their clients. Ownership of projects from pre sale right up until after sign off. Complete client communication and relationship building throughout.

Glasgow, United Kingdom

Daily 3rd line resolution of server, desktop, and network faults for whole of Glasgow Primary and Secondary schools

Edinburgh, United Kingdom

Resolution of all server based issues on a 6000 user, 400 server site. (NT4, 2000, 2003, Netware 5.1)

Dublin, Ireland

This role involved servicing and supporting different companies in all levels of IT. I was solely in charge for many of IT Focus's clients (60 to 200 users), which means I ensured all their IT needs were met within SLA's

London, United Kingdom

Mainly second level call solving within the 10 person support team

Auckland, New Zealand

Part of a large team supporting over 700 staff members in an NT server/Workstation, Lotus Notes and laptop environment.

Sydney, Australia

One of five people working in a team supporting 80 dealing room users and 60 back office users, in an NT Server/Workstation environment

Dublin, Ireland

Although a member of a small IT team, I was solely responsible for over 50 users in an NT Server/Workstation environment, being the only IT person on site for most of the time.

Dublin, Ireland

Member of a team responsible for desktop and telephone support for approximately 200 users (100 locally and 100 remotely), in an NT Server/Windows 95/Unix/Wang mainframe environment.