Steve Ward

Steve Ward Email and Phone Number

SAP - Cloud Network IT Service Manager @ SAP
germany
Steve Ward's Location
Bethlehem, Pennsylvania, United States, United States
Steve Ward's Contact Details

Steve Ward personal email

n/a
About Steve Ward

Director, Manager and Project Manager for IT customer solutions. Possessing a strong passion for people management, process improvement, operational efficiencies, organizational maturity and highly developed project management skills.Former manager of SunGard K-12 SaaS/Cloud Solutions Team. Providing cloud, SaaS and ASP services to school districts who choose to have SunGard host our software solutions.Served as IT Director for Retirement Solutions division of Guardian Life Insurance Company. Managed IT staff responsible for all aspects of technology for Group Pensions profit center. Primary technical management duties included project management, application development and support for web applications and front and back office admin systems, defined contribution recordkeeping system support, Windows and UNIX System Administration, Data Center Management, Data Security, Database Administration, Business Intelligence, Software Quality Assurance and Production Systems Support. Responsible for vendor management and negotiations. Strong people management skills with an excellent recruiting and retention track record.Specialties: Program and Project ManagementIT Relationship ManagementStrategic PlanningLean Six Sigma Process ImprovementsCustomer Implementations and UpgradesDefined Contribution Plan and Annuity Systems ManagementSystems Support Application DevelopmentAudit and Compliance (SSAE 16/SAS 70, SOX/MAR)Data Center ManagementIT Help DeskVendor ManagementStaff DevelopmentRecruiting and Retention

Steve Ward's Current Company Details
SAP

Sap

View
SAP - Cloud Network IT Service Manager
germany
Website:
sap.com
Employees:
114326
Steve Ward Work Experience Details
  • Sap
    Cloud Network It Service Manager
    Sap Apr 2024 - Present
    Bethlehem, Pennsylvania, United States
  • Sap
    Corporate Cloud Platform Advisor
    Sap Jan 2019 - Nov 2024
    Newtown Square Pa
    In the beginning of 2019 I was converted from a consultant to an FTE. My role has changed to serving as a program manager, budget coordinator and liaison to our internal LoBs for the Corporate Cloud Platform team. I have also been heavily involved in the switch of Network Managed Service providers from Schweickert to Accenture and I will continue to play an active role in managing this relationship for the SAP platform.
  • Sap
    Cloud Network Platform Owner And Sr. Project Manager
    Sap Dec 2016 - Jan 2019
    Newtown Square Pa
    SAP is going through a major transformation and focused on becoming the world's leading Cloud Solutions provider. I have been hired to serve as a Senior Project Manager and assist them with their global data center build out projects. I am currently managing 3 new, large scale data center build projects (focused on the network implementation) in the United States. With data centers located around the world, SAP is very well positioned to spin up new high tech, and high power, cloud computing capabilities.
  • Sungard K12 Education
    It Manager, Cloud / Saas Solutions
    Sungard K12 Education Jan 2012 - Oct 2016
    Bethlehem Pa
    Managing the SaaS Systems Implementation and Support Teams (located in Bethlehem, PA and Chico, CA) for the SunGard K-12 business. Responsible for installing and supporting the systems used by SunGard K-12 clients who have elected to run their SunGard applications in our data center in Bethlehem PA. Served as Sr. Project Manager for major project of migrating our Chico, CA based hosted users to our Bethlehem, PA data center. Serve as the escalation point for SaaS/ASP customer base. Responsible for building and maintaining business relationships with both our customer base and the SunGard Management Team. In addition to managing staff, serve as PM for as many as 30 different customer installations or upgrades happening at the same time. Projects include new installations, migrations and/or upgrades for the eFinance, eSchool, IEP and BusinessPLUS software packages offered by SunGard.
  • Lehigh Valley Information Technology Professionals Network
    Executive Chairman
    Lehigh Valley Information Technology Professionals Network Aug 2011 - Sep 2016
    Bethlehem, Pa
    Founder of LVITPN. The purpose of this organization is to connect various Lehigh Valley area based IT professionals with diverse areas of expertise. The intent is to provide a forum for professionals to raise questions and get answers from IT experts in the group. Also, the members of the group will monitor IT job openings at their respective employers and be willing to share those openings with the group.
  • The Guardian Life Insurance Company Of America
    It Director, Retirement Solutions
    The Guardian Life Insurance Company Of America Jun 1987 - Jan 2011
    Managed staff of 31 FTE's and 5 consultants. Full responsibility for $4M annual budget. Group level CIO responsible for all aspects of technology used by Retirement Solutions. Served as IT management lead for the internal merger of Guardian's Defined Contribution and Individual Annuity lines of business.

Steve Ward Skills

Application Development Project Delivery Systems Support Business Relationship Management Vendor Management It Management Data Center Software Development Project Management Management It Strategy Saas Disaster Recovery Business Continuity Sdlc Quality Assurance Leadership Change Management Business Analysis Outsourcing System Administration Information Technology Recruiting Project Portfolio Management Integration Business Process Improvement Strategic Planning Program Management Pmp Enterprise Architecture Cloud Computing Process Improvement Business Process Requirements Analysis Software Project Management Crm Customer Relationship Management Software Development Life Cycle Software As A Service

Steve Ward Education Details

Frequently Asked Questions about Steve Ward

What company does Steve Ward work for?

Steve Ward works for Sap

What is Steve Ward's role at the current company?

Steve Ward's current role is SAP - Cloud Network IT Service Manager.

What is Steve Ward's email address?

Steve Ward's email address is st****@****ard.com

What schools did Steve Ward attend?

Steve Ward attended Millersville University Of Pennsylvania.

What are some of Steve Ward's interests?

Steve Ward has interest in Poverty Alleviation, Health, Children, Founder.

What skills is Steve Ward known for?

Steve Ward has skills like Application Development, Project Delivery, Systems Support, Business Relationship Management, Vendor Management, It Management, Data Center, Software Development, Project Management, Management, It Strategy, Saas.

Who are Steve Ward's colleagues?

Steve Ward's colleagues are Naveen Kumar Pandiri, Binbin Zhang, Arun S., Daniel Galisteo, Beate Eichhorn, Camilla Kirk Lindgren, Fabian Guenther.

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