Senior IT Executive with demonstrated experience in planning, developing and implementing cutting edge information solutions to address business opportunities. Throughout his career he has developed, maintained and managed numerous client, partner and vendor relationships to service clients in the SMB market space. Through prospecting, networking, partnerships and the preparation of proposals, Mr. Eager has consistently generated new business accounts. His work with Sr. Client Managers has revolved around bridging technology based solutions with organizational drivers in both foreign and domestic markets.He has managed large scale, mission critical development/integration projects, Business Continuity/Disaster Recovery operations, Sarbanes-Oxley Section 404 audits; ITIL and process design/reengineering initiatives in matrix & functional style organizations. His background includes: Project Management, Project Audits, Deep expertise in conducting business impact analysis, Business continuity audits, identifying time-critical functions, recovery priorities and inter-dependencies to set recovery time objectives. Developing DR plans, emergency response procedures, facilitating plan exercises, and long term maintenance of planning documentation.Stephen is well versed in building and/or tailoring IT processes, metrics, IT controls, and creating/managing high performance teams capable of delivering mission critical systems. Demonstrated experience in spearheading business process re-engineering initiatives and designing service strategy changes relative to shifts in business objectives and systems/technologies. Capable of providing research needed to align emerging technologies with changing business objectives. Accustomed to operating at both strategic and tactical levels to influence organizational change through strong leadership and assuming the role of change agent. Experienced utilizing various approaches and SDLC methodologies.