Stephen Erdelyi Email & Phone Number

Rhode Island, United States

Newton, MA

Norwood, MA

Managed administrative and case management issues, as well as data processing activities on a daily, weekly, and monthly basis.Monitored project schedules to ensure that timelines and deliverables were met; notified project manager and/or client if timelines were in jeopardy. Tested, analyzed, and updated system configuration against requirement documents.

Alexandria, VA

• Headlined database integrity initiative.
• Sold Human Resource products and services.
• Researched customer billing disputes.
• Resolved service issues.

Greenbelt, MD

• Utilized proven sales and customer service techniques, as well as exceptional interpersonal and communication skills to set strong leads that go out as appointments.
• Trained team and individuals in successful and efficient selling techniques.
• Motivated team to set strong leads.
• Maintained constant and consistent communication with managers regarding results and plans for the future.

Towson, MD

• Front End Supervisor
• Motivated team to better their selling skills and provided excellent customer service.
• Tracked, organized, interpreted, and analyzed metrics to understand where the company and each employee lied with regards to productivity.
• Trained employees in selling tactics, product knowledge, and customer service.
• Performed financial analysis of company’s sales from previous day.
• Audited cashiers and financial processes for accuracy and consistency.

Baltimore, MD

• Formatted resumes for IT professionals looking for work.
• Sourced candidates in Bullhorn database to search for the best applicants for clients.
• Created tearsheets and parsed resumes in Bullhorn.
• Performed market research for clients and sales representatives.
• Sourced for job opportunities for candidates through job boards, such as CareerBuilder.com, Monster.com, Dice.com, Indeed.com, BaltimoreSun.com, and Linkedin.com.
• Posted job listings on Craigslist.

Towson, MD

• Main Ringer/Cashier
• Utilized strong sales and interpersonal skills used to sell Gap Cards to customers.
• Managed employees regarding the registers, trained employees on the registers, and maintained the cleanliness of the registers area.
• Generated sales by engaging and connecting with customers to provide the right shopping experience to each customer.
• Recognized as one of the top sales associates, selling the fifth most Gap cards in 2011 and selling the most Gap cards in the region in three separate months.
• Provided excellent customer service and handled any possible issues or conflicts.

Holbrook, NY

• Performed multiple industry analyses.
• Performed market research for marketing plans for several clients.
• Implemented advertising strategy for Miss Teen Long Island beauty pageant.
• Collected, organized, and analyzed information and data for possible start-up business within organization.

Bohemia, NY

• Performed billing and accounting for clients using Visual MRP software.
• Organized and filed accounting records.
• Performed shipping and processing orders.
• Took inventory to ensure records were correct.

West Babylon, NY

• Tracked incoming shipment for accurate inventory.
• Worked independently and as part of a team to replenish items on the sales floor.
• Generated sales by engaging and connecting with customers to provide the right shopping experience to each customer.
• Provided excellent customer service and handled any possible issues or conflicts.

Copiague, NY

• Planned and supervised events, including parties for children with games and food and sports practices.
• Maintained daily operations of business, including but not limited to, billing, customer service, maintenance, communication with clients and customers.

Bachelor Of Science (Bs), Business Management And Human Resource Management

Business Administration And Management, General

Information Technology And Business Management