Delivering on a 45 year proven track record in numerous Grocery Retail leadership positions. Strong focus on enhancing the Customer Experience through fact based analytics. Held positions of increased responsibility within multiple facets of the supermarket channel. Passionate, Customer Focused, energetic, self motivated, results oriented, strong organizational skills, dependable, resourceful with a focus on continuous improvement. Possess strong strategic and tactical development skills to achieve superior results. Let me support you in better understand your customer base and how to build sustained customer loyalty to your Brand.What sets me apart from others:- Ensuring the customer is at the center of all decisions made. My philosophy: If it is good for the customer, it is good for the business. "Customers are a leading indicator, sales and profits are trailing indicators".- Delivering exceptional customer focused Store Management and Operations experience - Experience in all facets of Category Management to include: CPG negotiations, legal compliance, strategic planning and tactical implementation to deliver improved and measurable results.- Extensive experience in "Own Brands" marketing to include: Strategic Brand Building, Product Development, QC. Label Development and tactical deployment of marketing strategies in support of building the brand.- Possess strong experience in the development of Category Management principles, strategic, analytical and tactical execution. Further developed and taught Category Management principles. Conducted training sessions at: St. Josephs Food Marketing Institute (Masters Program), Penn State, Dickinson and developed and led numerous training seminars. - Foster and encourage team building through valuing diversity and building on each individuals unique strengths to deliver exceptional results.-Proven record of strong mentoring and coaching skills. Enjoy sharing my years of experience to build the knowledge base of new associates.- Most importantly, ensuring a laser focus is placed on doing what is best for the customer, while ensuring a great customer experience is delivered every day, every time! -=Goal developing solid principles to deliver "Braggingly Happy Customers" every day.
Listed skills include Retail, Forecasting, P&L Management, Grocery, and 27 others.