Stephen Feuz, Ccm Email & Phone Number

Orchard Park, New York, United States

* Responsible for the oversight of the entire Club operations, including leading nine departments, department heads and 130+ staff in peak season, running five club dining outlets, six unique banquet spaces, with annual club revenues exceeding $7M*2024 - Aligning BOD and Long Range, Membership Survey, Establishing Club Mission & Vision, Campus Wide Software Upgrade, Alignment of Club Constitution & By-Laws *2023 - $2.8M Irrigation Project with Leibold Irrigation Inc. & Fredericks… Show more * Responsible for the oversight of the entire Club operations, including leading nine departments, department heads and 130+ staff in peak season, running five club dining outlets, six unique banquet spaces, with annual club revenues exceeding $7M*2024 - Aligning BOD and Long Range, Membership Survey, Establishing Club Mission & Vision, Campus Wide Software Upgrade, Alignment of Club Constitution & By-Laws *2023 - $2.8M Irrigation Project with Leibold Irrigation Inc. & Fredericks McGuire LTD*2022 - $1.6M Clubhouse Expansion Patio Renovation (CEPR) Project*2021 - Focus on connecting, building the team and culture, establishing team member accountability and expectations, and providing the Membership with some new and unique club events Show less

Newtown Square, Pa

* Recruited to oversee the entire Food & Beverage operation including seven club dining outlets, eight unique banquet spaces, eight FOH & culinary managers/supervisors, 90+ staff, with annual F&B revenue exceeding $3.6M* Collaborated with the GM, Director of Club Operations, BOG, LRP and other committees to create a Conceptual Site Master Plan (CSPM) with C2 Limited Design; Phase One of the CSMP to include- $12M in improvements including Clubhouse ($6M), Golf Patio ($2M) and Golf Learning… Show more * Recruited to oversee the entire Food & Beverage operation including seven club dining outlets, eight unique banquet spaces, eight FOH & culinary managers/supervisors, 90+ staff, with annual F&B revenue exceeding $3.6M* Collaborated with the GM, Director of Club Operations, BOG, LRP and other committees to create a Conceptual Site Master Plan (CSPM) with C2 Limited Design; Phase One of the CSMP to include- $12M in improvements including Clubhouse ($6M), Golf Patio ($2M) and Golf Learning Center Renovation($4M) as part of a $30M+ Club Renovation over the next ten years * Directed all clubhouse / F&B operations for the 2018 BMW Championship & 2020 Women’s PGA Championship * Guided the Club through a POS software and website conversion from Clubsystems to Northstar, and was involved in the final steps of launching a new Member app by the end of Q2 of 2021 * Developed a F&B Manager-In-Development (MID) program for collegiate hospitality students and recent graduates * Accountable for all operational and capital budgets associated with the F&B department, with special focus on reforecasting amidst covid and tournaments * Involved in the planning, approval, and oversight of the clubhouse kitchen renovation - $800K+ capital project Show less

Chesterfield, Missouri

* Responsible for day-to-day club operations, overseeing eight departments, nine club a la carte and banquet outlets, six managers, 75+ staff, with annual F&B revenue exceeding $2.3M* Implemented event P&L’s, menu cost cards, and conducted a liquor cost analysis for improved contribution margins and COG percentages in all Club beverage operations * In charge of running non-golf club groups and associated events, including a 90+ person wine society, 100+ person cigar club, and 30+ person… Show more * Responsible for day-to-day club operations, overseeing eight departments, nine club a la carte and banquet outlets, six managers, 75+ staff, with annual F&B revenue exceeding $2.3M* Implemented event P&L’s, menu cost cards, and conducted a liquor cost analysis for improved contribution margins and COG percentages in all Club beverage operations * In charge of running non-golf club groups and associated events, including a 90+ person wine society, 100+ person cigar club, and 30+ person ladies book club* Lead team manager for multiple committees, including the House Committee, Event Committee, and Wine Committee * Led the team through a POS software conversion and created a Team Member training manual for consistent and effective use Show less

Buffalo/Niagara, New York Area

* Led the daily clubhouse operations, overseeing nine departments, eight unique a la carte and banquet spaces, 70+ staff, with annual F&B revenue exceeding $2.1M* Responsible for the development and annual performance of all clubhouse departmental budgets * Over two seasons, planned and executed the Club’s 125th anniversary year, created five new club events, organized two semi-annual staff events, redesigned the Club’s wine and a la carte menus, and assisted in increasing the annual… Show more * Led the daily clubhouse operations, overseeing nine departments, eight unique a la carte and banquet spaces, 70+ staff, with annual F&B revenue exceeding $2.1M* Responsible for the development and annual performance of all clubhouse departmental budgets * Over two seasons, planned and executed the Club’s 125th anniversary year, created five new club events, organized two semi-annual staff events, redesigned the Club’s wine and a la carte menus, and assisted in increasing the annual F&B revenue from $1.8 to $2.1M (16.7% increase) * Continuous collaboration with the GM in organizing the Club’s Long-Range Master Plan, with membership approval of a $1.1M renovation of the a la carte dining spaces and a $800K renovation of the ladies locker room* Reduced liquor cost from 36.5% to 33.5% through a comprehensive analysis, raising annual contribution margin by $17.5K * Team manager on multiple club committees, including the House Committee and Ad-HOC LLR Renovation Committee Show less

Greater Pittsburgh Area

* Oversaw and led Team Member performance / training in 11 different club dining and banquet venues with annual F&B revenue exceeding $2.5 million* Reduced liquor cost from 37.5% to 34% through a comprehensive liquor cost analysis, leading to expected annual contribution margin increase of $30K * Planned for and implemented all operational challenges of a $2.1M clubhouse renovation, including maintaining Member dining during construction and a 40% increase in Member dining upon… Show more * Oversaw and led Team Member performance / training in 11 different club dining and banquet venues with annual F&B revenue exceeding $2.5 million* Reduced liquor cost from 37.5% to 34% through a comprehensive liquor cost analysis, leading to expected annual contribution margin increase of $30K * Planned for and implemented all operational challenges of a $2.1M clubhouse renovation, including maintaining Member dining during construction and a 40% increase in Member dining upon completion * Responsible for hiring, training, labor forecasting, scheduling, payroll, and annual reviews for 50+ FOH staff* Ran the club’s 200+ Member Wine Society, Member wine locker inventories, and associated Club wine events Show less

Greater New York City Area

* Responsible for hiring, training, and scheduling 40+ F&B staff ~ $2.9+ million F&B revenue* Lead club event / banquet manager ~ $1+ million annual banquet sales* Prepared all BEO's and event pricing, introducing estimated P&L reports into banquet sales* Created wedding and golf outing packages, and customized monthly wine dinners menus befitting the recent $10+ million clubhouse renovation through Chambers* Continuous communication with all department heads, updating them on… Show more * Responsible for hiring, training, and scheduling 40+ F&B staff ~ $2.9+ million F&B revenue* Lead club event / banquet manager ~ $1+ million annual banquet sales* Prepared all BEO's and event pricing, introducing estimated P&L reports into banquet sales* Created wedding and golf outing packages, and customized monthly wine dinners menus befitting the recent $10+ million clubhouse renovation through Chambers* Continuous communication with all department heads, updating them on their respective responsibilities associated with upcoming club events / banquets, contracted vendors, deliveries, and rentals Show less

Bachelor'S Degree, Biology/Biological Sciences, General

Associate'S Degree, Plant Sciences