• Successfully launched and optimized digital advertising campaigns on major platforms including Google, Facebook, Bing, Snapchat, TikTok, and Twitter.• Created data reports with insightful analyses and strategic plans, showcasing a data-driven approach to decision-making.• Demonstrated a keen ability to manage monthly campaign spending, ensuring timely delivery and precise budget pacing for all clients.• Collaborated with account managers and vendors to deliver top-notch service and ensure client satisfaction.

• Responsible for day-to-day help desk operations including managing ticket prioritization, computer replacement, and timely resolution, as well as technical support to 100+ staff & faculty, and 2,000+ students.• Used problem solving skills and troubleshooting techniques to assist students and staff members with their technical problems.• Monitored and responded to emails and voicemails received in Helpdesk accounts.

• Led social media strategy to drive growth and social proof for social gaming platform startup "Kleos Live", a mobile appthat allows gamers to play games with their favorite athletes and celebrities.• Created video content and graphics for influencers and athletes with up to 550,000 followers such as Joel McHale, Mario Chalmers, Cameron Payne, Chase Winovich, and others.• Worked on talent acquisition for the platform by creating a contact database of athletes, influencers, and celebrities.• The app's Instagram account saw an average engagement rate of 20.5%.

• Wrote a weekly article on Philadelphia Flyers storylines, players, prospects, and team history• Articles have gotten a total of over 13,500 views, and an average of 589 views per article• Contribute to game prediction content for the blog's social channels.

• Managed marketing activities and social media accounts for current Philadelphia 76ers forward Mike Scott mobile application, which helps bring together Mike’s very loyal fans. As Director of Marketing for the Mike Scott App, my role was to gain exposure and create awareness for the brand on the app’s various social media accounts. • In my time with the app, the company’s Twitter account saw a 376% increase in followers and over 400,000 tweet impressions. The app’s Instagram account saw an average post-interaction rate of around 7% with over 1,100 followers, and the app’s TikTok got an average view count of 429 views per post.

• Developed and implemented a multi-platform campaign for the organization to implement to create awareness for the organization and its services. Within a week, the campaign was exposed to 16,500 followers through LancasterOnline, LinkedIn, Facebook, Instagram, and Twitter.• Created a detailed strategic plan for the organization on how to effectively implement the campaign.