Stephen Gay Email & Phone Number

Redwood City, Ca, Us

Mountain View, Ca, Us

● Leading product design for Google One. Focused on growing basic and premium subscribers, defining our design systems (i.e. Storefront, Illustration system and A11y), and launching new Google One features across the Google ecosystem.● Google internal career coach.

Mountain View, Ca, Us

● Drove product excellence for Google Ads, Google Display Network and Universal App Campaigns, by increasing customer confidence in automated products. The Display Network helps advertisers promote their brand and products to over 90% of people on the Internet. ● Launched the new Google Ads advertiser campaign type (Discovery) targeting consumer browsing in Gmail, YouTube and Newsfeed.● Coached a highly engaged cross-disciplinary team focused on nurturing strong partnerships, utilizing data, and delivering customer value globally. ● Drove a shift from traditional single image creatives to asset-based creatives by focusing on automation features using machine learning technology.● Raised customer trust and confidence by innovating new platform features to ensure our advertisers' brands are safe and secure on the platform.

Mountain View, California, Us

● Coached a highly engaged global team (30+ designers in 7 countries) by fostering an environment of collaboration, trust, and respect.● Delivered innovative end-to-end customer experiences for both native mobile and responsive web.● Innovated a new QuickBooks offerings for new customer segments, such as Project-based businesses and Product businesses. ● Focused on growing the business in established markets and focusing on product market fit in emerging markets, such as QuickBooks ZeroPaper in Brazil.● Partnered with QuickBooks senior leadership to define a global go-to-market and roadmap strategy.

Mountain View, California, Us

● Managed a multi-disciplinary team of junior to principal staff focused on growing new QuickBooks subscribers and improving customer lifetime value.● Influenced cross-functional trust by nurturing the team’s ideation, design rationale, and presentation skills.● Aligned leadership support by delivering the vision for small business owners’ first use experience in QuickBooks with a focus on discovery, customization, and feature adoption.● Increased design quality by establishing a practice of critique and collaboration.● Partnered with product management and engineering to define and execute on both short- and long-term roadmaps.

Mountain View, California, Us

● Led a design team focused on three Payroll services with the key goal of growing adoption of these services in QuickBooks. Workers’ Compensation (76% increase in revenue), Labor Law Posters (208% increase in revenue), Healthcare Portal (Launched in 50 states). ● Tripled new user growth with a redesigned QuickBooks small business portal.● Delivered fast yet effective and engaging designs by fostering a lean working model.

Mountain View, California, Us

● Ignited a cross-platform redesign by re-imagining QuickBooks for the iPad (5-star & 2013 Innovation Award).● Aligned product team and leadership by developing a network effects vision for a small business payment network (Intuit Commerce Network).● Inspired next generation customer experiences by evangelizing natural user interface prototypes with a focus on gesture interfaces, voice user interfaces, and intelligent systems.● Delivered interaction designs and prototypes for a global cross-channel small business-marketing app.

Drove strategy, interaction, and visual design for four innovative start-up companies:● MXPLAY, a social network media player start-up (sold to Smith Micro Software, 2008)● Bubbleshare, a social network photo-sharing start-up (sold to Kaboose, 2006)● Dogo, a news and entertainment platform targeted at kids and teachers● Five Limes, an environmentally-focused social network (sold to Avid Life Media, 2007).

Naperville, Illinois, Us

● Lead product designer for two generations of software platforms supporting a suite of products that manage information integrity for several Fortune 500 companies.● Collaborate with C level leadership, manage workshops, project plans, and gather customer input.● Deliver platform roadmaps, styleguides, specifications and interface prototypes.

Chicago, Illinois, Us

● Developed strategy and interaction design for two next generation software platforms (soft key and touch screen) and a high-tier rotator phone.● Increased design quality by mentoring the Beijing design center and partnering with Motorola Labs.● Designed core mobile applications (metadata file manager, media player, personalization manager).

Newark, New Jersey, Us

● Led redesign of Prudential.com and its content management system.

Boston, Ma, Us

● Delivered design services globally to several Fortune 500 companies (Lucent, Manulife, Pecom, GM).

● Delivered design services (A.G. Edwards, Unisys, Reynolds & Reynolds, Webley).

Yale School Of Management - Executive Program, Aiga - Businessperspectives For Creative Leaders

Bachelor Of Industrial Design, Industrial Design