Stephen (Steve) Gould

Stephen (Steve) Gould Email and Phone Number

CEO and Founder @ nConnections/ HNG
Melbourne, FL, US
Stephen (Steve) Gould's Location
Melbourne, Florida, United States, United States
Stephen (Steve) Gould's Contact Details
About Stephen (Steve) Gould

My company delivers innovative integrations of WiFi, Text, Interactive Displays, and Social Media in the form of a Digital Marketing Platform and Service designed for Brand Wide guest engagement at Restaurants and Bars as well as major resorts and timeshares. This is the most powerful solution available for any franchise or independent restaurant, social / marketing / advertising firm or individual in the hospitality industry.I'm a technology / business entrepreneur with a successful history leading a software solutions / hardware company (nConnections est.2003) that provides the ultimate guest engagement solution for the hospitality industry. Our focus is to use our services such as CoGoBuzz and MyConcierge to provide the most amazing guest engagement technology for our customers. With over 5 million guest connections to our networks, we understand the evolving challenges of providing great connectivity and value to any venue.Each of our different services caters to different facets of the hospitality industry.CoGoBuzz: Our newest guest engagement solution is geared towards restaurant and retail businesses. Ease and effectiveness for the owners are what we were aiming for here and we nailed it on the head. CoGoBuzz can automate text messages, email campaigns featuring coupons, special offers, promotions, birthday greetings and even interact with your guests while they are on site. The best part is that it is (plug-n-play) meaning that it is ready to go straight out of the box. The real value here is the ability it gives you to target customers that have obviously shown an interest in your business and giving them the ability to share your engagement efforts with their friends. Birds of a feather… right! If automation isn’t your thing, well that’s fine too. CoGoBuzz is fully customizable for your marketing team to work with. Either way, you’ll be turning new customers into repeat customers with CoGoBuzz.MyConcierge: Ranging from a 30 room hotel to a premier 1,600 bed timeshare resort. MyConcierge provides the property with automated text messaging and email capabilities similar to CoGoBuzz. However, we also provide a customized landing page for your property. This landing page allows guests to see just how close they are to all the best attractions, shopping, food, and entertainment.

Stephen (Steve) Gould's Current Company Details
nConnections/ HNG

Nconnections/ Hng

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CEO and Founder
Melbourne, FL, US
Website:
nconnections.com
Employees:
6
Stephen (Steve) Gould Work Experience Details
  • Nconnections/ Hng
    Ceo And Founder
    Nconnections/ Hng
    Melbourne, Fl, Us
  • Nconnections/ Hng
    Ceo/Founder
    Nconnections/ Hng Sep 2002 - Present
    Melbourne, Fl, Us
  • Nconnections/ Hng
    Ceo/Founder
    Nconnections/ Hng Sep 2002 - Present
    Melbourne, Fl, Us
    nConnections is a technology company that provides a platform that engages our Customers with their Clients and increase their bottom line. Our leading edge technologies use existing WiFi/Text Loyalty and Email to build stronger brands and a more loyal and aware customer base. With a focus in Hospitality, our WiFi, Text Messaging, and Email dramatically amplify the marketing results of our customers to a new level. nConnections has expanded to become a leader in building a marketing platform for hotels, restaurants, and small business. nConnections products include CoGoBuzz and MyConcierge software platforms in addition to extensive hardware management and support serving over 40,000 sleeping rooms.
  • Cogobuzz
    Creator & Product Evangelist
    Cogobuzz 2013 - Present
    Melbourne, Fl, Us
    CoGoBox is an ingenious marketing tool - using proven technologies to build a marketing platform that provides Guest Engagement, Guest Loyalty Programs, and expands a venues Social Presence through highly targeted markets with a direct impact to the bottom line. By combining WiFi, Text, and many supported email platforms - the CoGoBox will push your market presence light years ahead.The beauty of the CoGoBox is the solution so plug-n-play that no configuration is required on the customer's side and the device can be up and fully operational in 15 minutes!
  • Inroom Connections
    Creator & Product Evangelist
    Inroom Connections Jan 2002 - Present
    Melbourne, Florida, Us
    InRoom Connections provides complete guest internet solutions that includes guest support, hardware installation and maintenance, proactive monitoring services, tiered guest access and billing management. The solutions are the best in the industry -and we integrate comprehensive services, from private wireless for the staff to security camera systems.
  • Nconnections / Hotair Network Group
    Founder/Ceo
    Nconnections / Hotair Network Group Jan 2002 - Present
    HotAir is a Guest Internet Service Provider for the hospitality industry. The company focus is on one thing "Guest Satisfaction" and leads to "Customer Satisfaction". We specialize in ENGINEERED solutions for Resorts and Large Campus layouts - found often in Timeshares. Overall our TCO is far below the industry standard... for any style property. We build the right solution for the customer.
  • Panoptic Technology, Inc.
    Founder/Ceo
    Panoptic Technology, Inc. Jun 2002 - Sep 2002
    Steve GouldPresident, Panoptic TechnologyBefore founding Panoptic Technology, Steve Gould spent 17 years in the high technology industry with Harris Corporation. At Harris, Steve led several programs and advanced research projects. He served as Program Manager and Chief Engineer on classified programs. While at Harris, he was the Product Manager for Security Test and Analysis Tool (STAT™), the first commercially successful software products from the defense contracting organization. Steve created the business model that included a comprehensive distribution channel through resellers and distributors, a complete marketing program, and a technical support and fulfillment center.
  • Security Innovation
    Founder
    Security Innovation Jan 2001 - Sep 2001
    Wilmington, Ma, Us
    Worked closely with FIT professor (James Whittaker) to commercialize the outstanding research and development work ongoing in his labs. Raise a small amount of money to fund the development of the business plan and begin the organizing of the resources to take the first of 4 steps in execution. Negotiated the critical contract with FIT to allow the research to be licensed and exercised in the commercial venture - something not easily accomplished at the time with FIT.Once that critical step, the negotiated contract was accomplished, my "venture capitalist" (Gordon Burns) did what they do.... stepped in an took over at his first opportunity he convinced Whittaker that the negotiated contract would end up getting Whittaker fired... and Whitaker, a technically savvy guy guy, folded under the pressure of a single phone call. Security Innovation, which was originally "System Integrity" - which was a much more fitting company name... ultimately did well.The current company has executed the original plan well. Eventually developing the correct business units, actually selling off some of the less profitable units while continue to execute on some more promising areas.
  • E-Security
    Director Product Management
    E-Security Jan 2000 - Nov 2000
    Us
    Great experience at e-Security. My focus was on direct communications between engineering and the sales organization and provide the product road map that would meet the emerging customer demands in an incremental method.
  • Harris Corporation
    Program Manager & System Architect & Software Engineer
    Harris Corporation 1984 - 1999
    Melbourne, Florida, Us
    Systems Architect, Project leader, Program Manager, Lead Researcher for many classified jobs, as well as Internal Research and Development. Projects included Information Management Systems, Command and Control systems, Data Fusion systems (integrating imagery and signal intelligence using Bayesian algorithms coupled with a hybrid scoring system).

Stephen (Steve) Gould Skills

Customer Service Customer Satisfaction Team Building Hospitality Management Hospitality Management New Business Development Marketing Strategy Marketing Wireless Product Management Account Management Product Marketing Resorts Software Development Revenue Analysis Business Strategy Guest Network Experience Software Project Management Guest Networking Program Management Wireless Networking Social Media Integration Guest Satisfaction Wifi Quality Hospitality Industry Guest Wifi Small Business Software Product Management Intelligence Systems Social Media Wifi Small Venue Wifi Wifi Software Architectural Design Customer Acquisition Main Street Programs Cogobox Wifi Solutions Software Process Management Wireless Technologies Data Fusion Electronic Marketing

Stephen (Steve) Gould Education Details

  • University Of Central Florida
    University Of Central Florida
    Computer Science

Frequently Asked Questions about Stephen (Steve) Gould

What company does Stephen (Steve) Gould work for?

Stephen (Steve) Gould works for Nconnections/ Hng

What is Stephen (Steve) Gould's role at the current company?

Stephen (Steve) Gould's current role is CEO and Founder.

What is Stephen (Steve) Gould's email address?

Stephen (Steve) Gould's email address is st****@****lds.net

What is Stephen (Steve) Gould's direct phone number?

Stephen (Steve) Gould's direct phone number is +140781*****

What schools did Stephen (Steve) Gould attend?

Stephen (Steve) Gould attended University Of Central Florida.

What are some of Stephen (Steve) Gould's interests?

Stephen (Steve) Gould has interest in Exercise, Sweepstakes, Home Improvement, Donor, Reading, Gourmet Cooking, Sports, Fishing, Home Decoration, Cooking.

What skills is Stephen (Steve) Gould known for?

Stephen (Steve) Gould has skills like Customer Service, Customer Satisfaction, Team Building, Hospitality Management, Hospitality, Management, New Business Development, Marketing Strategy, Marketing, Wireless, Product Management, Account Management.

Who are Stephen (Steve) Gould's colleagues?

Stephen (Steve) Gould's colleagues are Lucus Frazier, Tia Smith.

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