Stephen Grafton Email & Phone Number

London Area, United Kingdom

London, United Kingdom

Sample Assignments:2021-2022 (TCS)Joint Interim CTO for leading UK motoring retail and services companyReviewed Technical roadmap and Agile ways of workingJointly ran the architecture teamProposed a roadmap of improvements for transparency and clarity for delivery2016 – 2021 (TCS)Head of Transformation Governance / SAFe (Scaled Agile Framework) Consultant.

London, United Kingdom

TCS’s Global Consulting Practice (GCP) is a key component in how TCS delivers additional value to clients.GCP spearheads TCS's consulting capacity with consultants located in North America, UK, Europe, Asia Pacific, India, Ibero-America and Australia.

Bedford

• Products are a broad range of client server, cloud, and increasingly mobile app and web based solutions – mainly C#.Net.
• These are: delivered directly to schools, delivered through managed data centres, and over Microsoft Azure cloud services.
• Responsible for the ongoing agile process improvements.
• Directly responsible for development, test, release and build management, and business analysis. Around 120 staff.
• Directly responsible for the third line technical support function working in Kanban within an ITIL service framework.
• 3 main releases a year to 22,000 schools in the UK, and a few abroad.

• Responsible for delivering the full programme of SIMS software delivery through 6 project managers.
• Reduced number of red projects (not delivering to time, scope, budget) by 50%.
• Introduced more formal estimation processes for programme governance
• Direct responsibility for the project management practice, release and build management.
• Point of contact for offshore partner in India.
• Responsible to the board for presenting the programme status and getting responses in terms of governance and change control on programme

• Fully accountable for the Solutions department in mBlox: including transaction platform, operational monitoring, CRM, portals and intranet, enterprise infrastructure, billing and rating,.
• Accountable for Solutions Architecture, Technical Project Management, Development, QA, Technical Support and Maintenance. Around 50 staff, 25 of which offsite.
• Global team based in UK, Sweden, US, Singapore, and offshore development in India
• Reorganised the team for focus on delivery, simplified processes, and reduced time to delivery.
• Introduced formal daily builds and continuous integration for formal release management
• Separated out Core Architecture team to focus on frameworks, policy and governance

• Fully accountable for the Billing software development organisation encompassing product development, UI development, Java Interface development, Billing “volume” application (C/C++/UNIX), infrastructure configuration.
• Providing a CRM “light” as part of the Infinys Rating and Billing product, and the full database and integration points for the Infinys CRM product, and customer bespoke CRM systems.
• Preparing a Billing strategic roadmap, incorporating associated costs, whilst maintaining awareness of budgetary constraints
• Playing a lead role in all design, development, testing, integration, maintenance and support of Billing software systems with responsibility for maintaining high quality standards through ISO 9001 compliance and the.
• Delivering pre-general availability software as required for Proof of Concept work involving collaboration with regional Business Units using prototyping, and iterative delivery.
• Through 7 direct report Senior Managers accountable for an onshore team of 55 in Cambridge, and offshore team of 30 in Hyderabad India.

• Resource Manager for a group of approximately 200 Programme & Project Managers and 200 Business Analysts, Solution Designers and Integration specialists focusing on delivering change into the Norwich Union group

• 1997-2004 REUTERS 2002-2004 Development & Assignment Manager
• Playing a central role in the creation of the new UK development organisation as part of the Reuters global organisation change programme, and jointly running the new organisation for the UK.
• Actively involved in the major “market tickers” project to facilitate quality, real-time processing of feeds obtained from major global financial exchanges into Reuters
• Performance managing a multi-skilled team of 80 staff including contractors, Project & Programme Managers, business Analysts, Senior Architects and Developers with full accountability for their training and development
• Taking ownership for the creation of Global Role framework for UK development to facilitate global consistency in terms of career framework for development roles2000-2002 Development Manager – Content
• Managing an £8 million project (protecting £80 million attributable income) to develop and deploy a replacement Historical News Database, an OO development based on Oracle, Sun, VMS, and Java

• 1995-1997 Technical Manager – The Solution Centre
• Establishing, managing and developing a new small business with the Solution Centre based on the Fujitsu Solution Boutique Rapid Development business to enable the development of solutions using a range of tools and.
• Simultaneously managing six projects in the second year with a combined turnover of £250,000 with all solutions being Microsoft NT based (SQL Server, Oracle, VB and Delphi)
• Receiving a personal commendation from a major customer, Benefits Agency, as “the best consultant we have ever had”1993-1995 Open Systems Group – Strategy & Planning, Fujitsu, Japan
• Undertaking a two year secondment to the parent company in Japan with full accountability for Technical OEM Management of an ICL product into Fujitsu
• Identifying technical issues and working with Oracle on their resolution and playing a key role in improving strategic relationships both internal and external

Bachelor Of Science (Bsc), Electrical And Electronics Engineering

Education record