Stephen Graham Email & Phone Number

Bristol, England, United Kingdom

Responsible for product and customer migration activities to digital products and channels across all Triodos countries.

Bristol, United Kingdom

Responsible for delivery of all Payments and Savings related change at Triodos Bank UK working alongside Triodos Group and other Triodos European branches. Examples of change include digital payments, new Internet Banking role out, open banking changes and regulatory changes.

Bristol, United Kingdom

Bristol, United Kingdom

Business Banking Operations Manager

London, United Kingdom

• Based in the operations department and using my extensive front to back knowledge of systems and processes I work alongside senior operations stakeholders, Front Office representatives and IT personnel managing change.
• Represent Credit Suisse in industry working groups such as the ISDA Confirmations Working Group
• Analysis of Front to Back systems and processes aimed at identifying control gaps and weaknesses.
• Weekly and monthly project updates via governance working groups to senior management and stakeholders.
• Responsible for one senior analyst conducting appraisals, setting objectives and general coaching. Key Achievements
• Coordinated successful delivery of improved management information resulting in increased granularity and clearer representation of unauthorised trading risk.

London, United Kingdom

• Responsible for Global Electronic Trade Confirmation for Fixed Income and Equities trading predominantly on industry confirmations matching platforms including onboarding of new clients. Managed a global team of 5.
• Accountable for meeting industry month end targets on industry platforms.
• Accountable for developing and maintaining a strong control environment, managing risk and signing off on SOX tests.
• Responsible for new European and US industry reporting requirements.
• Represent Credit Suisse in industry working group meetings and calls such as the ISDA Credit Derivatives Working Group and Equity Derivatives Working Group.
• Escalation point for internal and external clients including Middle Office, Front Office and key clients such as hedge funds.Key Achievements

London, United Kingdom

• Responsible for a team of 9 senior analysts plus a team of 30 individuals in India.
• Responsible for Credit and Equity European electronic trade confirmation.
• Further responsibilities as described above in current role.

London, United Kingdom

• Responsible for reviewing incoming paper documentation for Credit Default Swaps with internal trade bookings.
• Responsible for liaising with Middle Office, Front Office or counterparties to resolve trade discrepancies.
• Responsible for meeting monthly targets for outstanding confirmations.