Stephen Hackett

Stephen Hackett Email and Phone Number

Demystifying the technology and supplier selection journey. Whole market independent advisors for Collaboration and Customer Experiential technologies including emerging AI. @ 186Kloud
Stephen Hackett's Location
London, England, United Kingdom, United Kingdom
Stephen Hackett's Contact Details

Stephen Hackett personal email

n/a
About Stephen Hackett

186Kloud provides subject matter advice on the whole market around collaboration and communications technologies. Being your advocate by bringing the most appropriate vendors to your journeySupporting customers with their journey to digital transformation and adoption of CX and agile work technologies in UCaaS, CCaaS, SD-WAN, other WAN technologies, security, collaboration, data centre and cloud communications. 186Kloud is a Cloud Communications Services Distributor. We help Technology Advisors become Technology Leaders.

Stephen Hackett's Current Company Details
186Kloud

186Kloud

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Demystifying the technology and supplier selection journey. Whole market independent advisors for Collaboration and Customer Experiential technologies including emerging AI.
Stephen Hackett Work Experience Details
  • 186Kloud
    Director
    186Kloud Oct 2020 - Present
    London, Gb
    When considering new technology, organisations often face the challenge of keeping up with the latest trends and suppliers while lacking the time and resources to thoroughly research and engage the most suitable providers for their needs.Consider the frustration of investing six months in researching and selecting a supplier, only to find out shortly after that a better-suited provider with more advanced technology and a more competitive price was overlooked.At 186Kloud, we specialise in providing independent, whole-market strategic advice for Employee Experience (EX) and Customer Experience (CX) technologies. We focus on understanding your short, mid, and long-term challenges and goals, aligning your requirements with the most relevant suppliers. As your strategic partner, we coordinate and engage with potential suppliers on your behalf, ensuring we advocate for your needs at every step. Our commitment is to keep your EX and CX requirements front and centre in every discussion, guiding you through the entire journey to ensure the optimal solution, with appropriate best-fit vendor engagement and selection
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  • Scansource Europe
    Director Cloud Solutions Development
    Scansource Europe Aug 2018 - Oct 2020
    Intelisys Global post having been acquired by ScanSource, I continued leading the development of Europe's premier Eco system of communications technology and cloud services .
  • Intelisys
    Managing Director
    Intelisys Apr 2016 - Aug 2018
    Petaluma, Ca, Us
    Having pioneered the two-tier services distribution model in Europe and becoming the industry advocate we have led the way for the indirect channel engaging the end-user market in an agnostic customer-centric approach. Responsible for taking the 25 year proven US model into the UK market initially as Intelisys Global (subsequently acquired by ScanSource). Building the European programme, so as to enable best of class and niche supplier partners to distribute services via the ScanSource Cloud Services two tier model. Working with resellers and Sales Partners to meet the needs of national and multi national business customers looking for national and international services across EMEA and RoW including connectivity colo, voice, security and cloud.Working with and supporting the ambitions of US based sales partners with US customers seeking European based services.
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  • Nfon
    Business Unit Director
    Nfon Apr 2015 - Mar 2016
    Munich, Bavaria, De
    The market for traditional telephone systems is on the decline – whereas the segment for Cloud telephone systems is increasing by 50% to 100% year on year. We are the only European supplier of a Cloud telephone system that caters comprehensively for all businesses from large Enterprises and the public sector to SMEs with 2 - 249,000 employees. (PAC study 2013,www.pac-online.com)NFON enables UK Partners to offer their customers a truly market-leading future-proof Cloud telephone system with an attractive partnership program designed to fast-forward market entry, maximise recurring revenues, secure annuity business and streamline on-going operations and support.We are ready for the challenges the future brings, equipped with robust market leading technologies, unparalleled competitive pricing and an ethos of winning our Partners every deal.
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  • Gamma Business Communications
    Business Development Manager
    Gamma Business Communications Dec 2013 - May 2015
    London, England, Gb
    Tasked with locating and recruiting new partners to the Gamma Business Communications Partner Programme & new business revenue generation. Enabling access to service providers in the Technology Media and Telecommunications industry to communications services for the SME community, via the UK's leading IP voice network.
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  • Orange Business Services
    Account Manager, Channels & Partners
    Orange Business Services Apr 2013 - Dec 2013
    Paris, Fr
    Responsible for developing the indirect channel to reach and service technology providers with global customer communications requirements.With one of the most extensive networks in the world, Orange Business Services provide communications services in 220 countries and territories globally. The Partner and Channels Team have the prestigious responsibility of engaging partners who wish to grow their geographic capability and where Orange can provide a vast range of voice and data products and services with country, regional or global support.
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  • Level 3 Communications
    Director European Partner Programme
    Level 3 Communications Feb 2007 - Sep 2012
    Broomfield, Colorado, Us
    Working with sales teams across Europe, responsible for the development of the European Partner Programme including: strategic development, Recruitment of alliance, reseller and agent partners, sales development and revenue delivery.
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  • Telstra
    Head Of Partner Management
    Telstra Mar 2006 - Feb 2007
    Sydney, Nsw, Au
    Managing the team responsible for the Management and recruitment of revenue generating partners for the sale of Telstra voice and data services. Role included:Team management & recruitment, management reporting, sales initiative development, Identification and recruitment of high profile partners; partner sales and marketing strategy development for Telstra services; training of partner sales personnel; prospect identification, profiling and development; bid support and opportunity closure; key account management.; Telstra management reporting and bespoke opportunity and campaign development
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  • Telstra
    Partner Programme Manager
    Telstra Sep 2004 - Mar 2006
    Sydney, Nsw, Au
    Member of the Partner team responsible for managing Telstra's largest revenue contributor. Also responsible for delivering £20,000 incremental new business each month and recruiting and enabling new revenue partners.
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  • Telrock Systems
    Business Development Manager
    Telrock Systems Feb 2004 - Aug 2004
    Alpharetta, Georgia, Us
    SMS integration services provider, Sales manager. Role comprised identification of SMS prospects and development of sales solutions relationship and exceeding sales targets
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  • Creative Company
    Business Development Manager
    Creative Company Aug 2003 - Feb 2004
    Role included: identification, prospecting, bid management and closure of high profile opportunities for multi media marketing campaign development
  • Webtraffiq
    Chief Marketing Officer
    Webtraffiq Dec 2002 - Aug 2003
    Part of the team responsible for the start up of a Web analytics company
  • Interoute
    Director Channel Development
    Interoute Jul 2000 - Nov 2002
    London, London, Gb
    Developed the Interoute Partner Programme from scratch as part of the Interoute start up team.Built commercial relationships with a number of leading European channel partners including systems integrators, collocation providers, regional carriers and networks recommenders. I was solely responsible for the identification, winning and integration of the Dimension Data relationship across Europe
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  • Energis Carrier Services
    Ip Sales Manager
    Energis Carrier Services Jul 1999 - Jul 2000
    A self-starting role, responsible for building a European IP business, selling global IP transit, hosting and other network access products to UK based ISPs and other businesses building private networks
  • Ntl
    Major Account Manager Internet & Ip Product Manager
    Ntl Jan 1999 - Jul 1999
    Initially joined as the sole Major Account Manager for the newly formed Internet sector. Subsequently tasked with project managing the installation of a point of presence on the Cambridge Network, training all sales personnel from the telco sectors and developing new products.
  • Crown New Media
    Director Of Marketing
    Crown New Media Jun 1998 - Dec 1998
    Responsible for sales & marketing for this new-media agency providing services to organisations looking to re-evaluate and integrate new media solutions into their marketing mix. Responsibilities include: strategic development, business development, day to day marketing, planning, above and below the line promotions, sales, account handling and customer relations.
  • Hacketts Internet Marketing
    Director
    Hacketts Internet Marketing Jun 1997 - Jun 1998
  • Christie + Co
    Business Sales Negotiator
    Christie + Co 1987 - 1994
    London, London, Gb
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Stephen Hackett Skills

Telecommunications Channel Partners Strategic Partnerships Business Development Managed Services Cloud Computing Strategy Channel Management New Business Development Product Management Start Ups Solution Selling Unified Communications Sales Ip Voip Product Marketing Partner Management Team Management Marketing Key Account Management Saas Sales Management Business Strategy Direct Sales Selling Data Center Skilled Relationship Builder Business Alliances Pre Sales Go To Market Strategy Co Location Mpls Sip Trunking

Stephen Hackett Education Details

  • University Of Suffolk
    University Of Suffolk
    Business Studies
  • Northgate
    Northgate

Frequently Asked Questions about Stephen Hackett

What company does Stephen Hackett work for?

Stephen Hackett works for 186kloud

What is Stephen Hackett's role at the current company?

Stephen Hackett's current role is Demystifying the technology and supplier selection journey. Whole market independent advisors for Collaboration and Customer Experiential technologies including emerging AI..

What is Stephen Hackett's email address?

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What schools did Stephen Hackett attend?

Stephen Hackett attended University Of Suffolk, Northgate.

What skills is Stephen Hackett known for?

Stephen Hackett has skills like Telecommunications, Channel Partners, Strategic Partnerships, Business Development, Managed Services, Cloud Computing, Strategy, Channel, Management, New Business Development, Product Management, Start Ups.

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