Stephen Hou Email and Phone Number
Transformational Servant Leader | Strategic Global IT Operations, Infrastructure, & Security | Program & Project Management | #ONO at
@
DTS Associates
Raymore, Missouri
Stephen Hou's Location
Atlanta Metropolitan Area, United States, United States
Stephen Hou's Contact Details
Stephen Hou work email
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Stephen Hou personal email
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About Stephen Hou
Secured digital growth provides the strategic foundation to build, grow, and maintain today’s successful organizations. Our people are our strongest assets, and when we take care of them, they will take care of us and our customers. By helping our people understand the “whys”, we will lead them and our organization to success.As a transformational servant leader, mentor, and coach with diversified strategic global technology experience, I lead by example to build trust and to produce results. I build, organize, and lead high-performing, diverse teams by integrating input from widely disparate sources to optimize performance and efficiency through collaboration. I know when to lead, when to manage, and when to follow.I concluded a challenging turnaround venture with a great core group of executives and a sound PE team. I am looking for my next venture where I may apply my knowledge and experience to lead us to success.Core Business Competencies: • Strategic Business Planning • Global IT Strategies • Global IT Program & Project Management • Global IT Change Management • Global IT Infrastructure Design & Planning • Global IT Operations • Transformational Change Management • Mergers & Acquisitions Planning • Budget Planning & Forecasting • Continuous Process Improvement • Cross-Cultural Team Leadership • Cross-Functional Team Leadership • Cross-Functional Integrative Networking • Team Mentoring & Development • SD-WAN Strategic Planning & Implementation • Hybrid Cloud Computing • Critical Problem Solving • Root Cause Analysis • Value Creation#OpenToWork
Stephen Hou's Current Company Details
Dts Associates
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Transformational Servant Leader | Strategic Global IT Operations, Infrastructure, & Security | Program & Project Management | #ONO
Raymore, Missouri
- Employees:
- 5
Stephen Hou Work Experience Details
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Managing PartnerDts Associates Jun 2018 - PresentWe help our customers think strategically, plan tactically, and execute efficiently. We have over 4 decades of combined industry experience in global business information technology across biotech, manufacturing, D&O liability, and K-12 school systems.We provide cross-industry and cross-functional fractional CTO services, program and project management, transformational and transactional change management, and consulting for global IT operations, cybersecurity, systems and applications implementation, secured hybrid infrastructure, business intelligence, and technical customer care.NOTE: Major engagements tagged in profile with "CONSULTANT - ".
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Senior Manager It InfrastructureAmericold Logistics, Llc. Jul 2023 - May 2024Atlanta, Georgia, UsWe are the world’s largest publicly-traded REIT and global leader in temperature-controlled warehousing and logistics. Americold owns and/or operates over 243 facilities with 1.5 billion cubic feet of storage in North America, Europe, Australia, New Zealand and South America.Our network plays a critical role in the global cold chain, connecting food producers, processors, distributors and retailers to consumers. Drove infrastructure strategies by collaborating with all levels of IT and organizational leadership.Led a talented 12-person team of enterprise network infrastructure, systems, and storage engineers and the Global Network Operation Center (GNOC) who supported the 24x7 global network and hybrid infrastructure and enterprise systems for 210+ North and South America sites with technologies from Cisco, Meraki, Palo Alto, HPE, VMware Velocloud, Microsoft, Linux, IBM, NetApp, and Commvault. -
Director Of It (Acting Chief Technology Officer)Impact Converting & Systems Solutions Jan 2022 - Oct 2022Rochester Hills, Michigan, UsIMPACT CSS is a fully integrated, Private Equity owned, family of the industry's leading converting solution companies brought together to provide the most comprehensive service offerings: Bernal Rotary Dies, Midway Rotary Dies, and Atlas Steel Die. We offer a wide selection of purpose-built dies, tools, systems, and expertise in more than 47 markets worldwide.Recruited to lead business technology turnaround post-cybersecurity incident. As part of a 7-person executive team, we built business transformation strategies and executed turnaround projects for the core businesses.I provided fractional CTO services by advising and creating strategic IT solutions to address technology challenges for the parent PE firm’s current and future ventures. -
Consultant - Business Operations TransformationDs Smith Jul 2020 - Oct 2020London, GbDS Smith is an innovation global leader in sustainable packaging solutions, paper products, and recycling services with operations in over 30 countries and employing over 30,000 people.Assumed the Senior Project Manager and Interim Program Manager roles for DS Smith North America Packaging & Paper (NAPP) Sheeter Business Unit (largest of 3).Developed program and project management strategies and plans by partnering remotely with Executives, Regional GMs, Interim IT & Capital Programmes Director (UK), Plant Managers, Cross-functional Leaders (HR, SMI, Operations, Logistics), and U.K. and Austrian program and project managers.Led and managed remote leadership team through the complete business consolidation of two packaging plants within a 4-month window that achieved target $2.5M EBITA gains.Program managed 26 projects and 10 project managers across SMI (Sales, Marketing, Innovations), Operations, and Logistics for 5 packaging plants and stayed ahead of $5.8M target EBITA. -
Consultant - Principal ConsultantMi-Gso | Pcubed Oct 2019 - Apr 2020Toulouse, Occitanie, FrMI-GSO | PCUBED is the world’s leading consultancy dedicated to project, programme, portfolio and change management.Partnered with M|P as the Senior Project Management Consultant for DS Smith North America Packaging and Paper (NAPP). Through M|P's relationship with DS Smith global, I assumed the lead infrastructure project manager role for NAPP Networks SD-WAN project.Led the Silver Peak SD-WAN migration project across 37 sites with a $1M budget and delivered on schedule without cost overruns. -
Consultant - Senior Project Management ConsultantDs Smith Oct 2019 - Apr 2020London, GbDS Smith is an innovation global leader in sustainable packaging solutions, paper products, and recycling services with operations in over 30 countries and employing over 30,000 people.Provided project management consulting for DS Smith North America Packaging and Paper (NAPP) Division.Assumed project lead for the Silver Peak SD-WAN migration project across 37 U.S. sites with a €1M budget and delivered on schedule without cost overruns.Led and managed relationships amongst U.S. and European operations and infrastructure teams and vendor partners.Assumed and led the complete IT migration for our Atlanta Head Office relocation from Buckhead to Midtown during the implementation of the SD-WAN project.Assumed the IT project lead for our new 600K sq. ft., state-of-the-art packaging plant in Lebanon, IN, to resolve outstanding infrastructure issues and to complete outstanding infrastructure projects.Developed COVID-19 business protocols to maintain continuity of SD-WAN and plant infrastructure projects.
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Consultant - Enterprise Systems ManagementNuvista Solutions Group Jul 2018 - Sep 2019Collaborated with the Founder/President to refine enterprise management strategies to align with new customer objectives. We created IT enterprise operational guidelines and best practices to support business use cases.Performed end-user QA testing of our SaaS solution for new customer projects to validate production functionalities.Recommended UI design improvements through comparison of high traffic business, social media, and retail internet sites to enhance and simplify our user's experience.
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Consultant - Interim Director It OperationsTvs Nov 2018 - Feb 2019Atlanta, Georgia, UsSpearheaded IT transformation by creating new IT business strategies and implementation plans for operations and hosted enterprise applications.Realigned $1.6M IT budget with updated business and IT strategies and goals by collaborating with VP of HR, CFO, interim CIO, IT Team, and BIM Managers.Led, coached, and mentored 7-person IT Team and BIM Managers through IT transformation. Assisted with daily support functions covering operations, network & storage infrastructures, VMware vSphere & Horizon VDI environments, and Windows & OSX deskside support.Collaborated with the IT Team and BIM Managers to establish new IT foundations, business processes, and SOPs by re-evaluating, refining, and improving existing processes.Identified critical finance and accounting reporting deficiencies that required experienced senior data architects/engineers. Utilized my LinkedIn network to recruit and hire 2 essential senior data architects/engineers with 40 years of combined experience from UPS. -
Senior Manager Global It Infrastructure, Security, & Technical SupportCryolife, Inc. Jul 2007 - Jun 2018Kennesaw, Ga, UsLed global IT operational strategies and implementation planning to align with global business objectives.Managed annual global IT $2M CAPEX and $3M OPEX through collaboration with the Sr. Director of IT, the Director of Application Development, and my operations and infrastructure teams.As part of the original Top 50 Leadership Team, we executed a 5-year change initiative in 4-years, which increased our market cap from $250M to $1B through organic growth and strategic domestic and global acquisitions.Delivered pre-acquisition due diligence through IT budgets analysis, integration strategies, and logistics planning to complete 4 acquisitions as part of the M&A due diligence team.Mentored and coached members of my IT team and helped them further develop their IT careers.A key early accomplishment occurred in 2007. I introduced VMware vSphere data center virtualization with a proposed 2-year physical to virtual migration roadmap. Achieved ROI in 2008 within the first 6-months of implementation, beating the estimated 3-year ROI of our initial CAPEX and OPEX investments. -
It Consultant/Senior Network Engineer/Account Manager/Business Development ManagerVirtucom, Inc. Jan 2000 - Jun 2007Peachtree Corners, Georgia, UsConsulted K-12 school systems with IT strategy planning, budget forecasting, change initiatives, and technical support solutions by advising Superintendents, IT Directors, IT Leaders, and SMEs.Created go-to-market strategies and sales campaigns with our technical and sales/marketing teams to increase brand recognition, product awareness, and market growth.Developed secured network design strategies, implementation planning, and technical support programs for Novell and Microsoft K-12 school system city-wide networks, ranging in size from 3 schools to over 400 schools.Led and managed 3 to 10 people teams through multiple desktop upgrade and deployment projects, server and network infrastructure implementations across hundreds of K-12 schools throughout the U.S. -
Project Manager/Sales Force Automation System Analyst/Enterprise Network AdministratorCiba Vision Feb 1998 - Dec 1999Duluth, Ga, UsProvided enterprise network management strategies and implementation planning to support continued business growth through collaboration with the IT Director and the IT Infrastructure Team.Led and managed the IT Sales Force Automation Team to support the growth of our U.S. sales force.Developed data migration strategies and implementation plans to migrate a 3000+ node Novell network to Microsoft Active Directory.Performed daily management and administration of the Novell network during the migration to Microsoft Active Directory.Created network security guidelines and policies to control data access across the 3000+ node network and 250+ mobile sales force.Led the technical team for the implementation of Siebel Sales Systems that resulted in project success in 6 months vs. projected 12 months. -
Senior Network Engineer/Account ManagerVirtucom, Inc. Jan 1997 - Feb 1998Peachtree Corners, Georgia, Us
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Senior Support EngineerXcellenet Apr 1996 - Jan 1997Us -
Project Manager/Sales Force Automation System Analyst/Staff Support Specialist IiMci Jun 1994 - Apr 1996Basking Ridge, Nj, Us -
Network Support Engineer (Ibm Eduquest)Ibm Dec 1993 - Jun 1994Armonk, New York, Ny, Us -
Lead Product Specialist/Lan Administrator (Ibm Pc Company)Ibm Jan 1993 - Dec 1993Armonk, New York, Ny, Us
Stephen Hou Skills
Network Design
Management
Budgets
Cross Functional Team Leadership
Active Directory
Troubleshooting
Windows
Windows Server
Strategic Planning
Integration
Disaster Recovery
Process Improvement
Cisco Technologies
Sql
Servers
Vmware Infrastructure
San
Project Management
Virtualization
Vsphere
Software Documentation
Security
Vmware
System Administration
It Infrastructure Management
Novell Netware
Networking
Cloud Computing
Data Center
Lotus Notes
It Management
Business Development
Microsoft Exchange
Business Process Improvement
Multi Cultural Team Leadership
Information Technology
Vendor Management
Lean Six Sigma
It Operations
Technical Support
Infrastructure
Vmware Vsphere
Leadership Development
Strategic Leadership
Technical Leadership
Team Motivation
Collaborative Leadership
Leadership
Computer Hardware
It Strategy
Stephen Hou Education Details
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University Of PhoenixManagement -
Georgia Institute Of TechnologyCivil Engineering
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University Of PhoenixMaster Of Business Administration - Mba (Candidate)
Frequently Asked Questions about Stephen Hou
What company does Stephen Hou work for?
Stephen Hou works for Dts Associates
What is Stephen Hou's role at the current company?
Stephen Hou's current role is Transformational Servant Leader | Strategic Global IT Operations, Infrastructure, & Security | Program & Project Management | #ONO.
What is Stephen Hou's email address?
Stephen Hou's email address is st****@****ail.com
What schools did Stephen Hou attend?
Stephen Hou attended University Of Phoenix, Georgia Institute Of Technology, University Of Phoenix.
What skills is Stephen Hou known for?
Stephen Hou has skills like Network Design, Management, Budgets, Cross Functional Team Leadership, Active Directory, Troubleshooting, Windows, Windows Server, Strategic Planning, Integration, Disaster Recovery, Process Improvement.
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