Stephen Hinson Email & Phone Number

Hendersonville, Tn, Us

Hendersonville, Tn, Us

• Manage the overall sheet metal fabrication, paint line, assembly and shipping activities of the facility’s three shifts to ensure that efficiency, volume, cost, and quality standards are achieved.• Responsible for inventory, 5s/workplace organization, employee morale, maintenance of equipment, safety, and environmental compliance.• Report on KPI’s, coordinate activities between departments and recommend initiatives for continuous improvement.• Interview, hire, ensure adequate training of employees and build a culture of teamwork.

Charlotte, North Carolina, Us

• Responsible for the day-to-day operations in a fast-paced warehouse environment. Reporting to the VP of Operations, delivering and executing daily and short-term plans to achieve operational and business objectives.• Lead (6) warehouse associates and (14) delivery drivers.• Plan, monitor and execute schedules and adjust as needed to ensure proper staffing.• Manage inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy.• Maintain productivity, customer service, equipment maintenance, and safety standards daily.• Provide and maintain professional and courteous relations with customers and suppliers.• Communicate with employees in areas such as: objectives, policies, procedures, safety methods, etc.• Work with dispatchers to coordinate the most efficient deliveries.

* Provide dynamic leadership and coaching to production managers (7) and workers (270) in diverse operations that involve textiles, printing, metal stamping, braille transcription, row crop farming, janitorial products and warehousing across the state to best adapt and navigate changes within the organization.* Provide ongoing coaching and mentoring opportunities to promote continual learning and growth of the team that contributed to eight promotions.* Direct daily multi-plant operations to provide low cost, high quality products that produces annual revenue of $16M and communicate results and prepare detailed reports for the executive leadership team.* Project lead with demonstrated decision making effectiveness for two new start-up operations and relocation of three operations for strategic ROI and financial gains within budget and on-time.* Assist with inventory variances, order accuracy and track and trace issues, perform/lead monthly inventory cycle counts. Resolve discrepancies and high-value variances through investigative processes. * Spearheaded innovative process improvements in operational performance for textiles by 40% productivity and in printing to 99% first-pass quality by assembling teams to brainstorm and use accelerated improvement strategies.* Accountable for business and budget expense strategies consistent with annual targets and corporate objectives along with safety, OSHA and environmental compliance.* Prepare and deliver operational plans to leadership during annual strategic planning sessions supporting the marketing plan and a 20% increase in sales revenue yearly.* Establish a positive rapport with internal and external customers, promote partnerships and fulfill and exceed the customer's needs and expectations. * Responsible for creating, modifying, and verifying compliance of policies and standard operating procedures.

* Provided team direction for the successful movement of merchandise within established levels of service, accuracy, and productivity standards utilizing a staff of supervisors (7), employees (70) and various seasonal/temporary staff.* Ensured coordination and cooperation between different functions within the direct-to-consumer fulfillment center, while spearheading a 300K square foot building expansion project for inbound operations.* Responsible for management of all aspects of inventory control.* Drove results through creating processes and motivating people, which achieved a productivity of 14% over goal for the year.* Coached and developed my direct reports on two shifts into a team that is results driven, motivates others, and requires minimal supervision.* Executed the strategic warehousing project to gain further capacity and correctly fit product locations while maintaining the department productivity.* Oversaw unloading of incoming shipments, validating, moving, and staging of products. * Assisted with the six-sigma project that was implemented to improve productivity, induction, and customer satisfaction with the garments on hanger merchandise.

Chesterfield, Mo, Us

* Led the continuous operations of a high-speed plastics blow-molding bottle process.* Focused on labor relations, continuous improvement, safety, quality, efficiency improvement, and customer service which increased yearly gross profits 6.2%.* Director of the safety program committee, performing accident investigations, implementing corrective actions, and promoting the safety awareness program.* Engaged in teamwork with the quality manager to ensure a quality product by applying statistical process control principles and driving quality improvements.* Ensured that preventive maintenance and required GMP measures were performed.* Reviewed and adjusted staffing of employees (115) based on current and forecasted customer demands.

Evansville, In, Us

* Oversaw the three shift product testing labs to ensure the manufacturing process of pressure sensitive tapes and adhesives were tested and consistent according to written specifications and guidelines from the American Society for Testing and Materials.* Ensured calibration systems were in place, functional, and appropriately documented.* Trained lab personnel in SPC, GMP, QS, ISO, test methods, quality procedures, and safety.* Staffing responsibilities for lab technicians (13) and office staff (5) including developing individual improvement plans, interviewing, and completing the hiring process.* Identified and analyzed statistical data and set up systems to provide summaries for the commercial team, product management, customer service, and plant management.* Pursued waste reduction efforts as well as continuous improvement opportunities through lab testing, gage R&R studies and lean projects.* Solved complex problems through investigation of complaints and contact customers, sales and customer service personnel to provide information, complaint resolutions and assistance with quality or application issues.* Coordinated external international inspector audits and prepared the necessary exportation documentation.

Bellevue, Wa, Us

* Trained in six-sigma and Lean manufacturing. Ensured that the quality system met customer and company requirements; developed quality programs, methods, and systems that ensured problem identification and resolution.* Defined process control requirements and measurement systems that met and improved test procedures defined in engineering and quality specifications.* Developed sampling plans, quality standards, and process instructions for use in monitoring and reducing variation.* Led teams to identify and permanently resolve problems using effective counter measures including process changes, fool proofing, equipment modifications, and/or product changes.* Managed the improvement program for root-cause failure analysis and corrective actions, while preparing bi-weekly presentations for upper management briefings.

Rueil Malmaison, Paris, Fr

* Supervised groups engaged in assembly, fabrication, testing, and packaging of electrical, electromechanical, and electronic devices and parts.* Ensured production in accordance with time schedules, engineering specifications, quality standards, expense budgets and employee safety.* Attended Kaizen training and participated in lean blitz events that identified cost savings of $454,562 in department.* Improved department productivity 14% from 2001.* Supported the implementation of the standardized corporate kanban program.* Decreased defects per unit by 15% from the prior year.

Bellevue, Wa, Us

* Directed and actively engaged the operations of heavy-duty, custom truck manufacturing departments with over thirty (30) employees.* Responsible for identifying cost effective methods of utilizing manpower, determining job task efficiencies and conducting time studies to reduce labor expenses by $168,000/year.* Conducted daily employee meetings addressing technical updates, safety and current operational topics.* Responsible for ordering, receiving, and maintaining daily inventory.* Performed personnel actions including interviewing, hiring, training, transfers and disciplinary measures.* Awarded department of the month for outstanding performance in promoting safe work conditions.

* Managed all activities in the department, including the supervision of 22 employees.* Maintained, monitored, created and controlled safety, quality, delivery, and cost audit systems.* Manipulated work in progress to enhance and ensure on-time product delivery.* Developed a method that reduced final product packaging expenses by $6000/year.* Identified and cut replacement expenses for the company by $7550/year.* Completed Management Development Institute, Dimensional Management Training, Conflict Management, Diversity Training, and Team building workshops.