Well-qualified professional with more than 20 years of experience in Restaurant Management for high-volume, fast-casual and full service restaurants. Consistently successful in raising service standards and quality operations. Expertise in hiring, training, coaching, customer service, labor and quality control and FOH & BOH operations. Reputation for excellence, integrity and leadership under pressure.When I get into a job, I want to know everything. What can we do? How do we do it? The devil is often in the details, so I make sure to be precise and detail-oriented. I strive to build my reputation at work by keeping open lines of communication with my team and guests to find out what they know and what works best for them. I navigate between sometimes finding competing goals of the restaurant and the guest by applying what I've learned through this dialogue.When I feel I have a firm grasp of my role, I scale up my efforts to make guests' days better by training my team and taking an active role in their development. I use positivity to make work a pleasant place to be, building an atmosphere of fun. I often learn new things when a teammate comes in with a fresh perspective and I seek to give credit and elevate those who have something to contribute.My high energy and passion come with me in my day-to-day life. I take pride is doing a little bit of everything. On my own time I love watching my daughter grow up, perfecting a family secret recipe, hanging out with my wife at football games or the Renaissance Fair, and dining at our favorite restaurants,