Stephenie Amponsah Email & Phone Number

Accra, Greater Accra Region, Ghana

- Receive all ITT’s (Invitation to Tender) and RFQ’s (Request for Quotations), acknowledge their receipt, and log them onto both Salesforce.com and the Bid Enquiry Log.- Complete tender inquiry form and circulate ITT to all designated personnel.- Liaise with relevant Sales or Client Account Managers and formulate ITT responsibility matrix.- Coordinate.

Ghana

Accra, Greater Accra Region, Ghana

• Maintained a 95% customer satisfaction rate by adeptly handling a high volume of customer inquiries through various channels.
• Increased customer knowledge by 20%, enabling more informed purchasing decisions.
• Boosted customer retention by 15% through the establishment of meaningful customer relationships.
• Improved conversion rates by 10% by guiding customers in their purchasing decisions.
• Achieved a 12% increase in individual purchase value and a 5% boost in overall sales through strategic cross-selling.

• Streamlined day-to-day office operations, optimizing resource management and ensuring a well-organized work environment.
• Effectively managed correspondence, maintaining timely and professional responses across various channels.
• Implemented documentation and filing systems, enhancing accessibility and compliance with organizational policies.
• Coordinated seamless travel logistics, optimizing arrangements for cost-effectiveness and policy adherence.
• Played a key role in financial activities, including budgeting, expense management, accounts, financial reporting, and payroll administration, ensuring accuracy and alignment with organizational goals

Accra, Greater Accra Region, Ghana

• Efficiently managed all administrative tasks, ensuring accurate recording and organization of minutes and staff information, contributing to streamlined operations.
• Maintained financial records, ensuring transparency and compliance, resulting in improved financial management.
• Facilitated the day-to-day activities for the company, optimizing scheduling processes for enhanced operational efficiency

Accra, Greater Accra Region, Ghana

• Conducted thorough verification of the worker's pay list, ensuring accuracy and compliance with payroll standards.
• Managed the efficient receiving and distribution of mails to both civilians and soldiers, enhancing communication channels within the organization.
• Assisted in the processing of salaries and facilitated seamless change of bankers, contributing to streamlined financial transactions.