Stephenie Benes Email & Phone Number

Charleston, South Carolina, United States

Comptroller for the Episcopal Diocese of South Carolina

• Work independently on recurring monthly bank reconciliation, journal entries, and payroll for multiple companies.
  
• Readily take on new challenges to assist companies to grow their business while determining the best course of action to decrease expenses and increase revenue.
  
• Strong knowledge of most financial software applications providing specific expertise based on individual client’s needs.
  

Evaluated/managed complex bookkeeping problems, such as financial statements errors, chart of accounts cleanup, sales tax issues, unsolved A/P and/or A/R, payroll issues, merchant services, and 3rd party interaction concerns/questions.Created high quality customer interactions and experiences that instilled confidence using deep customer empathy. Met.

North Carolina

• Utilizing a strong knowledge and expertise to provide comprehensive services to small business owners to include: Bookkeeping, Payroll, Accounts Payable, and Accounts Receivable.
• Specializing in assessing prospective client’s needs, creating specific financial operation plans, and then executing the plan in order to increase the efficiency of the client’s business.
• Employ current cloud based software for the client’s businesses in order to increase productivity and transparency in the business, all while decreasing time spent on tasks and increasing efficiency.
• Network with business professionals utilizing customer service skills to create a specific proposal for the customer, and getting contracts signed.
• Work independently to grow my business, utilizing an increasing network of clients and referral businesses.

• Primary Crop Insurance Agent, utilized a strong knowledge and experience specific to crop insurance.
• Tasked with maintaining crop insurance licensing, and providing clients financial security through crop insurance. This increased the profile of the Agent in charge by offering coverage not available through other.
• Licensed Auto and Fire Insurance Agent, tasked with assessing the specific needs of individual clients in order to provide increased coverage while lowering the client’s financial burden.
• Maintained strong professional relationships with the agency’s clients providing face to face service while fostering a healthy and trustful partnership.
• Responsible for all aspects of Accounts Receivable, Accounts Payable, and monthly account reconciliation.
• Personally, updated daily office operations to a digital, streamlined, paperless environment. Providing an increase of speed and efficiency of all services, while decreasing clerical errors.

• Provided assistance to the Sr. Loan Accountant with accurate and timely processing of loan servicing transactions.
• Processed BMIS corrections/maintenance that branch offices were unable to process.
• Performed the accounting procedures relating to special process of loans.

St. Johns, MI

• Implemented customer tracking system to organize multiple forms and notices that had to be sent to clients.
• Ensured that information is kept organized, accurate, and entered timely, due to extremely strict federal deadlines.
• Maintained crop insurance license to assist customers with decision making on crop insurance policies.
• Gathered and input customer acreage and production for crops to help determine claims.
• Maintained teamwork through cooperation with Financial Service Team and insurance companies.

Midland, MI

• Interviewed and took applications from members in person and by phone, counseling them on loan alternatives.
• Approved secured loans up to $10,000.
• Prepared loans for disbursement, while ensuring credit union assets were protected, and looking out for the customer’s best interest.

Midland, MI

• Handled VISA card questions and disputes from members, assisting them to make payments, balance transfers, or report cards lost or stolen.
• Assisted members with questions about loans, and guided them to appropriate credit union products.
• Handled various office duties including filing and copying.

Midland, MI

• Answered phone calls of members and assisted in troubleshooting their problems.
• Received a Special Recognition Award for assisting with an ATM card error after hours.
• Designed signature documents, customer tracking systems, and call sheets to assist coworkers in their daily productivity.

Bachelor Of Business Administration (Bba), Banking And Finance/Management

High School Diploma