• Manage comprehensive CMS audits, ensuring adherence to regulatory standards across over 100,000 authorizations with effective cross-functional team coordination.• Oversee audit processes, conducting thorough data analysis and monitoring to uphold CMS guidelines and maintain a record of zero findings.• Implement robust compliance policies and procedures to mitigate organizational risk and strengthen data security.• Enhance regulatory compliance and risk management through the strategic development of compliance frameworks and practices.

Perform assessments on members in skilled nursing facilities using clinical skills and measurement tools including nH Predict upon admission to SNF and at least weekly throughout the course of treatment. Discuss length of stay targets as well as outcome predictions with providers and members. Accurately complete continued stay reviews and update authorization details in a timely manner. Collaborate with different members of the interdisciplinary care team as well as the member to develop an appropriate discharge plan while assisting to alleviate any barriers to discharge that are identified throughout the member’s stay. Manage personal caseload and assist other teammates when census allows.

Physical Therapy Clinic in Charlotte, NC focused on improving client's experiences with Physical Therapy to improve results. We believe the current "Outpatient Physical Therapy" model is broken (huge space, bulky and impractical equipment, too many employees) which forces traditional clinics to rush patients in, jam as many sessions as they can, and churn them out. At The Charlotte PT Room, we only allow 1 client at a time, we don't have bulky cardio/weight machines, and our 60 minute sessions are spent entirely with a Doctor of Physical Therapy, which leads to faster results in fewer sessions.

Acute care setting with significant Orthopaedic population (total shoulder replacements, total knee replacements, total hip replacements, etc.).

• Administered a secure Active Directory network environment, improving access control and productivity for legal staff while ensuring the protection of confidential information.• Established a private email server that bolstered reliable communication and increased the confidentiality of client interactions.• Maintained Windows Server infrastructure with consistent updates and backups, achieving a 99.9% uptime to support ongoing legal operations.• Developed a file-sharing network strategy to enhance collaborative efforts, resulting in increased case management efficiency and team productivity.• Delivered regular training to staff on network utilization, security protocols, and data management, which cultivated a knowledgeable workforce and reduced operational risks.

Worked with elderly clients to improve cardiovascular health and mobility. Helped deconditioned clients by developing plans to address educational and functional deficits. AFAA certified.

Client management, prospecting, comparative market analyses, sales.

Taught 22 English Language classes per week with the assistance of a Native Korean co-teacherDeveloped after-school class program for athletes who missed classes due to time conflicts