Stephen Smith Email & Phone Number

Raleigh, NC, US

Cambridge, Massachusetts, US

At FilterLabs.AI, I serve as a DevOps and Platforms Engineer, contributing to the innovative strides of this early-stage startup headquartered in Cambridge, Massachusetts. FilterLabs specializes in unlocking the power of data by structuring it into data feeds and analytical reports, catering to a global clientele. Our mission is to uncover valuable data.

Lee's Summit, MO, US

As a Production Specialist at Abundant Life in Lee's Summit, MO, I manage and optimize Audio, Visual, and Lighting (AVL) systems across our church ministries and multi-campus environments. With a keen focus on enhancing the worship experience, I meticulously coordinate production needs for all services and events, ensuring seamless execution and delivery.

Leeꞌs Summit, Missouri, US

As the Director of Cloud and Infrastructure Services at GEHA Health in Kansas City, MO, I championed a forward-thinking approach to leadership, overseeing a diverse portfolio of teams responsible for infrastructure, cloud, database operations, and Operations and Intelligence Monitoring. At GEHA, our mission is to provide federal employees and their.

Leeꞌs Summit, Missouri, US

Kansas City, MO, US

Keller, TX, US

At Linux Academy we change lives! Linux Academy is an online education site teaching Linux, OpenStack, Azure, and Amazon Web Services training to students. Linux Academy offers certification with 1000s of lessons. I focus on teaching in-depth concepts utilizing Linux, networking, and security within public and private clouds using technologies like.

Keller, TX, US

Keller, TX, US

At LinuxAcademy.com we change lives through high quality, affordable, real world training.

Remote-First Organization, US

SMG (Service Management Group) is the leading international customer experience research firm. Driving business results by partnering with brands to improve customer loyalty and employee engagement. SMG provides actionable insights and recommendations at both the front-line and senior executive levels. SMG has developed a proprietary suite of research.

Responsible for the enterprises SQL 2008 R2 and 2012 Database servers for data integrity, security and access.Manage and secure the enterprise servers AntiVirus and spyware using Mcafee EPO central management.Implemented PaloAlto firewalls across the enterprise to include antivirus, spyware, DLP, and IPS features.Implemented and manage Juniper VGW (Formely.

Senior Engineer overseeing and implementing Server and storage Architecture, Active Directory, DNS, and Policy Adoption.Server Hardware architect and manager for both HP ProLiant and Dell PowerEdge and Cisco UCS gear.Designed and implemented an EMC VNX Storage for our VMWARE CISCO UCS VMWARE platform across multiple data centers.Design and architect the.

Responsible for installing, supporting, and maintaining Windows and Linux servers, PC and MAC systems, and a TV Studio. Planned for and responded to service outages and other problems on a 24/7 basis. Maintained technical budget, user systems, network peripherals, file systems, and security policies. Responsible for implementation and management of VMware.

Windsor, Connecticut, US

Founded in 1969 as a division of Kansas City Southern Industries, DST was established to develop an automated recordkeeping system for the mutual fund industry. DST has supported the industry’s continued growth and is the largest provider of third-party shareholder recordkeeping services in the United States today. Headquartered in Kansas City, Missouri.

Woonsocket, RI, US

• Provided onsite support to a 24/7 mail order pharmacy for the Federal Employees Call Center agents. Provided data center, network, telephony, and Help Desk support as directed, and worked with the Technology team in.
• 1st to 3rd level desktop support on operating systems, migration and rollout using Symantec Ghost, served as the initial point of contact for resolution of peoplesoft support tickets.
• Performed Windows security and antivirus software updates, patched client computers, inventory management, set up network computers, configured and maintained network printers, created and managed user accounts, reset.

Overland Park, Kansas, US

• Supported a 24/7 call center for a 1000+ agent environment. Responsible for systems support whose sole responsibility was to relay phone calls for the deaf, and blind.
• Performed software updates, patched client computers, set up network computers, configured and maintained network printers, created and managed user accounts, reset passwords for users.
• On call rotation team for supporting the Relay Operators in the Relay for the deaf and hard of hearing call center.
• Managed a ticket queue for systems and software support related issues.

• On a team that developed a web based application for a large health foods company for inventory ordering and management using.net technologies.
• ASP and SQL Database development utilizing Visual Basic and C#.
• Responsible for the implementation and management of NT/2000 DNS servers, and IIS servers for the development team.
• Visual Studio and SQL Server 2000 server roll out for the development team.
• Responsible for the front end design and graphic manipulation for the project.

• Part of a team administering and supporting ISP functions. Ensured resolution ofcustomer problems received via the telephone and/or email and documented and resolved in a timely manner. Conveyed customer feedback to.
• Supported basic LAN/WAN functionality in local ISP (Windows NT, Novell Netware, LINUX, and IBM Unix systems)
• Performed Windows security and antivirus software updates for the internet café.
• Responsible for creating and managing user accounts, resetting passwords and computer accounts inWindows NT4 and 2000 servers
• Managed users in Linux server environments for dial up, ISDN, web hosting clients.
• Implementation and support of various network topologies and protocols.