Program Management of Enterprise Services PMO Portfolio for San Diego Gas & Electric, SoCal Gas & Sempra Energy

Global Program Management of IFS Cloud Release One Regional Customer Success Director - South Africa (Interim)Strategic Program Manager Federal Aviation Authority (FAA) Digital Transformation, Operational Improvement & Efficiency Project Portfolio

Project Management of Oracle Cloud CIS & Field Services Management for Utilities

Energy & Utilities - Customer Experience Portfolio - Digital Transformation - Cloud StrategyProject management of major, strategic customer experience portfolio from concept through production operations: Enterprise Retail & Commercial Billing, Print & Online Document Composition, Online Billing & Payments, Customer Web Portals & Mobile Development, Integrations & Migrations.Manage internal and external project team resources - development, business analysis and subject matter experts to deliver business processes & solutions in alignment with strategic roadmap.Project initialization, scope definition, resource assignment, vendor contract award, governance and project plan/development for major projects.Executive sponsor & stakeholder communications: status reports, steering committee, issue analysis and risk mitigation.Establishment and monitoring of service level metrics for quality assurance and improvement.Facilitation of functional and technical design workshops consistent with existing business needs and strategic vision.Preparation, review and approval of estimates, project and test plans for assigned projects and major enhancements.Management of application development work in accordance with the IT system development methodology, security & compliance.Negotiation & management of third party service delivery contracts pursuant to terms.Forecast & resource requirements for project, maintenance and delivery to production.Project governance and budgetary control from SOW through invoicing and payment.

Healthcare Vertical - Cloud Migration - Finance, HRM, SCM, Big DataProject Management of billable projects from initiation through closure.Ensured that billable projects remain on schedule and within budgetEnsured projects are completed according to the agreed upon scope and plan. Maintain project financial and project profitability, to include resource scheduling, revenue forecasting per project, billing reconciliations, expense report and time approval for project work, etc.Anticipation of potential problems and proactively mitigate any risks.Monitor project deliverables and progress through continuous communication with project members.Assign / delegate work assignments to project team members.Prepare project status reports on project progress and problems.Serve as liaison between the company and client to ensure all targets and requirements are met.Manage development & evaluation of project plans.Monitor project progress, complete weekly Project Status Reports, Bi-Weekly dashboard reports, participate in weekly PM meetings and communicate appropriately with Executives.Sponsor / department leadership through written and verbal communication.Pre-sales engagements.Generate incremental revenue through presenting and offering relevant services under Infor Organization.Mentor program and project sponsorship

ICMC is a Private Merchant Bank that provides corporate project & program management services.Program Management of a portfolio projects and initiative to deliver comprehensive Business Transformation Strategy for the Cancer Treatment Centers of America.Healthcare network currently includes five hospitals across the United States & expanding into international markets in Asia & Latin America.Program Management of portfolio 20+ projects to execute Business Transformation Strategy for the Cancer Treatment Centers of America.Enterprise wide Work-Streams include IT, Clinical, Finance & Planning, Marketing, Compliance, Legal, QA & UAT.Executive Steering Committee moderation & presentation. Internal & External client-facing.Business Case Development. Preparation of Proposals, RFPs, SOWs & contract.Project Charter and solution presentation to executive cabinet.Business Analysis of current state processes & re-design for future state.Business Model & Organization re-design.Scope definition & Risk Management through formal change control procedures.Budget & Resource Management.Integration of Financial, Clinical, HR, Billing solutions with private sector insurance, Medicare & Medicaid.

Portfolio Management - 6 projects, 30 person team.Retail Energy, Renewables, Oil & Gas Industries.CIS Consolidation & MigrationWeb Portal DevelopmentProduct Development & SDLC ManagementBusiness Process Improvement & Re-EngineeringTechnical Analysis & Design, Quality Control & ImprovementResource ManagementBudget Control & Financial Projection/PlanningExecutive Steering - Internal & Client Facing3rd Party Vendor - Negotiation & ManagementAgile & Waterfall MethodologiesScope, Change & Risk ControlMobile Applications & Payment Integrations SEO & HTML5 Strategy

Project Management of cross-functional portfolio of 12 custom development & s/w implementation projects.Functional Areas: Energy Trading & Pricing, Marketing, Sales, Finance , QA, Development.Project Charter & Business Case preparation.Build & Maintain Project Plans on MS Project Server platform.Business Requirements analysis & Process Improvement.Steering Committee presentation, Project Planning, Status ReportingRisk Analysis & Mitigation, Project Burn Tracking, Budget v. Actual Cost Performance.Vendor & Software Selection, Account Management, Contract & SLA negotiationOrganizational Change Management of Corporate Transformation from Waterfall to Agile.Management Android Application Development & Deployment of mobile device Field Sales App.

Project Managed multiple B2C & B2B End-to-End Web to Oracle ERP Integrations with Private Insurance providers & Government agencies (Medicare & Medicaid). Regulatory EMR, Data Compliance (HIPAA, HL7).Business Process Management & Analysis for Pharmaceutical & Durable Medical Equipment supply chain management.Negotiation of Service Level Agreements & Statements Of Work (SOWs).Deployment of videoconference platform for Telemedicine consultations.Leveraged HL7 Messaging standards for seamless integration of web based electronic medical records, practice management solutions, Personal Health Records (PHR) and direct links to pharmacies, lab tests, radiology results and technical support managed by Business Rules Engine.Program Management of a portfolio of Non-Profit Education & Cultural projects to support social development of the customer community.Established a formal Project Management Office for development & implementations using industry standard Project Methodologies to monitor project status, optimize ROI, Control Risk & Budget.Managed full lifecycle development of a subscription-based, professional social media network & collaboration toolset for Project Management teams.Management of Web-Portal development for On-Demand & Classroom employee training curriculum.

The Global Product Development project objective was the delivery of the largest combined hedge fund & investment vehicle ever launched by the company.The offshore multi-asset fund would include seed capital of $500M invested in Frankfurt, New York & London stock exchanges. Domiciled in Dublin, Ireland the product development & launch project would encompass three investment management teams, global custody teams, operations, two prime brokers with three legal jurisdictions for compliance & regulatory approval.In summary, a program of three projects umbrella’d into one product launch. Successfully Project Managed the Product Specification, sign-off & formalised the steering committee. Engaged stakeholders & identified involvement level with the support of the executive sponsor. Developed the project charter, communication plan, WBS, project plan & change control process. Effectively directed cross-function project teams: Investment, Operations, IT, Legal & Compliance in a highly-matrixed environment. Motivated, encouraged & supported the workstream managers for each project workstream.Proactive project management of budget, internal & external resource allocation accelerated the critical path to deliver operational product within six months of executive project approval.Leveraged multi-tiered collaborative project management reporting, centralized log change request procedures on HP Mercury & Sharepoint to deliver executive dashboard, status reports, steering agenda and management reports simultaneously to local & remote team members/management.Leveraged contingency plan to deliver SEC taxation reports required due to an approved project requirement change.Oversaw test process & delivery of multiple mission-critical integrations of operations systems including Charles River, SUMMIT, Fidelity plus data feeds to Citibank & external prime brokers.Delivered the project ready for capitalisation.

Practice Development & Management of a Professional Consulting Services Solutions team.Project implementation of industry standard banking, Enterprise (SAP/Oracle) & fund management (FIDELITY/GENEVA) systems for frontline and backline transaction services.Program managed teams of project managers who reported directly on multiple projects leveraging the power of collaborative MS Project management tools and methodologies such as PMI & Prince II.Managed SDLC credit analysis product (CredAbility®) development lifecycle from inception and architecture through deployment and handover of live systems to clients. Developed Integrations to Fair Isaac, Equifax, Experian, D&B, Visa, MasterCard & merchants.Workflow automation, and Financial Systems Sales responsibility from tender stage through to multi-tier deployment across state and city departments.Management Leverage, SEC & SOX compliance services to publicly traded high technology companies in telecoms and visual media industries.Successful integration & deployment of systems to manage loan origination, credit risk, CRM and additional online web applications for banking & financial services clients.Client Excerpt:ista International GmbhAIS MedicalNet Behaviour, Ireland LtdInvesco Asset Management, Dublin, IrelandUnited Nations Force of Observers, Rome, ItalyGovernment of Jamaica, Kingston, JamaicaPowergen Electric, Port of Spain, TrinidadEMI InternationalToyota InternationalStandard BankAmerican Express BankThomas Cooke InternationalProctor & Gamble, Manila, PhillipinesWAFA Bank,Garanti Bank,DHL InternationalHilti International, USAThe GleanerElegant Hotel GroupKooyman, CuracaoBrasExpress

Management of Professional Services Team for Latin American region.Business Development & Support of License Sales channel and Reseller Programs.Professional Services Regional Revenue & Expenditure Cost Center Management.Practice Development. Sigma & PMI Methodology Implementation.Training Program & Compensation Plan development. Employee reviews & Career Development.Global Project Management of Multi-national ERP Financial, Distribution, CRM solution implementations.Project Sizes $150k to $5 million with project teams to 50 persons.Professional Services Client Account ManagementBilling & Collections.Pre-Sales Product Demos, RFPs, Professional Service Contract negotiation.