Stephen Walker Email & Phone Number

Rochester, Gb

Dartford, Kent, United Kingdom

Sevenoaks

New job title to reflect an increased range of responsibilities to existing role, including taking on responsibility for the local surveyors.Main purpose of role: To provide a strong strategic and commercial focus at the local level and to deliver excellent resident services via the effective management of a neighbourhood team; forging and sustaining formal and informal strategic partnerships at the local level with local authorities, the local voluntary and community sectors, and the police; maximising opportunities for greater partnership working within Local Strategic Partnerships (LSPs) and Local Area Agreements (LAAs) and to help shape the agenda for local communities.Key Tasks: - To deliver social and economic regeneration in the area with measurable outcomes and to promote Moat and the interests of its residents at partnership forums and external events. - To provide an effective strategic interface within the organisation - particularly Finance, Property Services and Development - and to facilitate efficient working processes whilst enhancing existing services and developing new services for the benefit of residents. - To provide strategic drive and strong contract and performance management for all service providers, particularly with the cleaning and gardening contractors and the managing agents. - To provide and maintain local knowledge and insight for future growth and development opportunities.- To write up and publish and annual service plan for the area and to oversee the resolution of all customer complaints relating to service provision in strict compliance with Moat policy.- To champion the effective use of mobile technology in the area and to deal with all necessary improvements to the service. - To provide a range of high quality comprehensive housing services, including tackling anti-social behaviour, a tenancy audit service, and implementing the Resident Involvement strategy within the area.

Richmond, United Kingdom

Gap year and periods of work between studies at University

Cih Level 5 Certificate In Housing Practice (Qcf) - Support For Independent Living, Distinction

Housing With Support, Housing, Foundation Degree With Distinction

Degree complete

Coaching And Mentoring, Coaching And Mentoring, Level 5 Certificate (Degree Equivalent)

Cih Level 4 Certificate In Housing Practice (Qcf) - Support For Independent Living, Distinction

Bachelor Of Science (Bsc), Business Administration