Stephen Haynes Email & Phone Number

United States

Serving as full-time volunteer missionaries for 12 months in the Japan Tokyo North Mission in the head office, overseeing finances, fleet, and other duties. Supporting and serving the missionaries in that area and directly working with individuals to help them find happiness.

Cottonwood Heights, Ut, Us

Cottonwood Heights, Ut, Us

Working with an amazing team on an incredible AI platform that helps real businesses accelerate their adoption of AI into no-code, real impactful processes and business needs.

Consulting and Solution Services for Product and Operations, specializing in Product Strategy, Product Development, Manufacturing & Sourcing. Leveraging experience in ICT, IOT, Smart Home, Consumer and Enterprise Technology service providers.

Provo, Ut, Us

Technical Product Management 'full credit' course for Graduate and Undergraduate students at Brigham Young University, covering the full product management lifecycle across Services, Enterprise Software, Consumer Products & Software/Hardware

Provo, Ut, Us

⚬ Led product management of a scalable, secure, and agile Home Platform enabling Smart Home experiences, encompassing cloud and mobile platforms, infrastructure, connectivity, and core devices (hub, sensors, displays)⚬ Delivered new product development services (hardware and embedded engineering) to other product teams (cameras, peripherals and other product lines), including framework and management of device quality and cost optimization for all devices (e.g. VAVE)⚬ Provided UX and product leadership, conducted consumer, sales/marketing, and technology discovery, created roadmaps, and monitored ongoing product performance for devices and app experience⚬ Oversaw product program delivery / program management functions across Vivint’s Innovation Center, collaborating across the company and supply chain for development, manufacturing, and channel launches⚬ Served as company-wide M&A Lead for recent business disposition, due diligence for other M&A opportunities

Provo, Ut, Us

• Led product analytics, and beta testing program teams• Developed new framework for discovery to launch with integrated process for product and delivery teams• Owned company-wide program and launch reviews including collaboration with marketing, sales, and other orgs on GTM plans• Product Org's lead for product delivery (incl project and scrum teams), risk management, program planning, budget planning and partner development / external party engagement (overseeing partners, manufacturers and supply chain in the delivery of new products)

Provo, Ut, Us

• Lead the product delivery function within the video business unit to launch the new 'pro' camera line, with a focus on program planning, execution, risk, partner engagement and ongoing capability development.• Responsibilities include program delivery (incl project and scrum teams), risk management, program planning, budget planning and leading partner and external party engagement and overall program and product development activities for the video portfolio overseeing partners, manufacturers and supply chain in the delivery of new products.

Provo, Ut, Us

• Promoted three times in 3 years (Sr Product Mgr.->Director->Sr Director->VP) with demonstrated leadership and results where I led a start-up wireless internet product team to create exceptional customer experience, build leading capabilities, and drive product portfolio performance, resulting in a leading product ecosystem• Oversaw program and product development activities for the Internet portfolio, managing partners, manufacturers, and supply chain to deliver new products for innovative technologies• Successfully introduced new wireless broadband and wireless Gigabit products utilizing mmWave technologies to multiple markets, integrating innovative business models and architecture• Oversew the ongoing definition of the product roadmap, product solutions, experience curation, requirements and jobs-to-be-done, specifically relating to Vivint’s Wireless offering (internet and related value add services) as well as integration with other products in the Vivint portfolio.• Engaged and collaborated with key stakeholders to develop and build consensus on items and prioritization for new product and feature offerings with the product team and senior leadership.• Led the product team to leverage best practice methodologies for research, documentation/system tools and productivity improvements to build strong business performance while staying fiercely passionate about delivering best customer experience.

Palo Alto, Ca, Us

• Analytic consulting/project leadership within Printing & Personal Systems (PPS) finance, supporting Worldwide Sales Strategy. • Product managing analytical tools for product portfolio optimization• Leading high profile initiatives including implementing change, and developing frameworks for assessing progress against objectives.• Engaging with global business stakeholders and R&D to support PPS and finance leadership with analytically rigorous, pragmatic solutions.

Strategic growth consulting projects and business development for Fortune 200 companies in the technology sector

Salt Lake City, Ut, Us

Assisted CFO with strategy & corporate development activities including:• preparing materials for investor relations and other potential capital partners.• market analysis, compiling 'pitch book', pro-formas, financial modeling, valuation, etc.• global business development support and international business / cultural advice.

Provo, Ut, Us

Cougar Capital is a student-run, private equity fund. Students participate alongside top-tier venture capital and private equity funds in the investment process and make independent decisions to join the syndicate as a co-investing partner.• Led deal teams through full cycle of investment analysis (industry, market sizing, strategy, firm, valuation etc.), presenting recommendations to Investment Committee and stakeholders. • Participated directly in eight deals including hi-tech, cloud, mobile marketing, network security, consumer products and online retail.• Ongoing Portfolio Management through monitoring board updates & reports of $2 million fund.

Round Rock, Texas, Us

• Developed recommendations for global process standardization in processes used by Dell's global treasury accounting teams to reconcile cash and post to core financial systems. • Analyzed current people, process and systems against best practice, treasury policy and strategic priorities to recommend improvements, change management approach and other options to support the next phase of Dell's Treasury Banking Solution implementation.

Macquarie Park, Nsw, Au

Led the International and GSM streams of the Transition & Transformation of the ANZ Outsourcing Contract with SingTel.• Managed senior executive client/ vendor relationships, program delivery and integration for $500m outsourcing contract with major bank in 35 countries. Reported to C-level committees on program performance & risk• Led large cross-company team across multiple countries to design business solution & implement innovative services• Led merger execution (infrastructure) team for RBS Asia acquisition by ANZ Bank.

Macquarie Park, Nsw, Au

• Managed the overall capabilities for the Service Support group within Optus Business across ‘people, process and systems'.• Facilitated strategic planning to increase sales, deliver 10% improvement in NPAT and transformation objectives.• Created and managed the groups KPI’s, core competency set, job descriptions, aligned L&D programs resource plan.• Partnered with sales and marketing teams to manage product development, capability statements and business models• Managed new web-based product from requirements through launch phase & delivered +40% customer experience score improvement• Improved productivity by 25% through creating new processes and service management framework• Achieved ISO9000 compliance, improving productivity by 25% through new service management methodology.

Macquarie Park, Nsw, Au

• Led establishment of new operations capability interstate supporting enterprise contracts and facilitating growth through capability leadership and business development activities. • Overall management and P&L responsibility for operations group supporting managed services contracts in Southern Region.• Service Delivery and SLA accountability for corporate and government managed services contracts.

Macquarie Park, Nsw, Au

• Developed and led transformation of national customer service department to adopt new best practice methodologies and complete change management activities including roles, functions, and processes to meet emerging customer requirements.• Leadership and line management to 150 people across multiple states as the Practice Manager.• Customer-facing accountability for service performance.• Support/participation in bid responses and contract business case development.

Macquarie Park, Nsw, Au

• Improved profitability of corporate and government outsourcing contracts through analysis, contract financial management as well as improved cost models used for future business. • Designed and executed asset and inventory reconciliation project for resulting in recovery of lost revenue and subsequent collection.• Managed production of large corporate outsourcing services consolidated managed services billing.• Delivered improvements in ICT billing reporting and accuracy through process re-engineering.

• Business Manager for ‘start-up’ private education venture in Tokyo, Japan.• Business Development to build enrollments and achieved accreditation with curriculum organizations.• Various responsibilities including staff recruiting, development and management of payroll systems, writing marketing materials, external relations, compliance and business development.

Mba | Finance, International Business & Venture Capital

Bachelor Degree | Accounting And Business/Management

Global Management Certificate | International Business & Supply Chain / Business Japanese

Certified Practicing Accountant (Cpa) | Strategic Information Management, Governance & Risk, Accounting