I help B2B business managers to improve customer experience and service delivery, by helping empower people through processes, and improve workflow through technology.My extensive experience blends technical skills with business development, business process improvement, compliance management, and customer focused outcomes.I can help you:- define and improve your organisation's business processes- improve your organisation's performance, and- improve your customers' satisfaction.Careers / Experience includes:- business process improvement consultant- quality management systems auditor (ISO9001)- business process manager- engineering manager- technical support / customer service / product trainer- international dealer management / product distribution managementSpecialities include:Business Process Improvement Management - BPM Consulting | monday.com Implementation and Optimisation |Outside-In, Advanced BPM, Certified Process Professional | Business Process Consultant |Business Process Improvement | Business Process Automation and Integration (low-code solutions) | Business Management System Documentation |ISO 9001 Quality Management Systems Auditing
Listed skills include Business Process Improvement, Business Process, Business Process Design, Business Process Management, and 48 others.