Stephen Johnson Email & Phone Number

Colorado Springs, Co, Us

Led and grew a team of network, server, comms, logistics, drafting and config mgmt personnel achieving and maintaining 100% success providing mission critical data to foreign military partners.• Achieved 30% system growth, expanding from 55 sites to 71 sites worldwide, and adapting system architecture to required fundamental data format changes over a 2-year period while maintaining system availability above 99.93%• Established SEWS first Action Item tracking system, standardizing collection, execution, and closeout; virtually eliminated the recurring problem of costly forgotten or missed international trip objectives. • Contract forecasts vs actuals variances were exceeding +/- 40%. Led process improvement effort with finance, scheduling and project management integrating project master schedule data with operational sustainment data, increasing fidelity to +/- 5%.• Carefully grew team to meet growing requirements within available funding• Created and executed succession plan that maintained all mission, sustainment and training work through multiple retirements of Sr Engineers and the deployment of one National Guard airman.• Satisfied a major SEWS II contract goal to consistently plan, execute and score travel. Incremental growth over the 20 year life of SEWS produced inconsistent planning, implementation and performance. Established, trained and monitored operating procedure, checklists, trip plan and reporting scorecard resulting in consistent trip planning and execution with greater than 99.9% successful completion of trip objectives. • Kept operations, architecture upgrade and system expansion on track by creating disciplined risk management. Maintaining budget and schedule through risk analysis, mitigation and integrating actions into the master schedule for over 60 risks.• Identified need and worked with scheduler to provide quick-turn analysis and visualization tools to replan dozens of international trips impacted by the COVID-19 shutdown.

Colorado Springs, Co, Us

Created and led a high-performance team of 48 professionals providing enterprise system, server, workstation, network and cyber administration. Responsible for planning, tasking and reporting for resources and personnel supporting 850 users, 1,700 desktop systems, a dozen testing labs with over 1,500 devices and the supporting environment.• Established a fast-track, Risk Management Framework compliant, baseline change process to guarantee control without bureaucratic delays. Created processes and leveraged enterprise SharePoint to control requests, approvals and documentation with minimal overhead.• Overcame unrealistic program schedules and met critical milestones by reducing a recurring 2,000 hour complex load activity from 7 weeks to 4. Modified processes, optimized schedules, negotiated surge staff, and created the daily scorecard for clear communication.• Identified an unplanned loss in the technical capability of the customer Test Director staff causing a demand for higher levels of service from the Test Control team. Conducted interviews, established new expectations and trained staff, earning kudos from all Test Directors and >95% customer satisfaction within 90 days. • Created the concept and led the requirements, design and implementation to re-host the Discrete Events Simulation system, quadrupling event run capacity within existing hardware. Enabled expansion, increased reliability, reduced sustainment. Saved $170K on hardware. • Analyzed work and structure, realigning portions of the sustainment organization to reach >95% customer satisfaction on incident resolution and reduce stress on the team.• Accomplished 8 contract proposals and 16 modifications totaling over $160 million• Established tools and managed $10M/yr as Cost Account Manager, executing work on-time and within budget. Trained personnel to accurately monitor, analyze and forecast work.

Monroe, La, Us

Principle Network Planning Engineer and Capacity Analyst (Team Lead) Requirements, process, and project engineering; developed documentation and standards. Managed backbone capacity, assisted large consolidation efforts, improved network productivity, and led strategic planning.• Defined and tested requirements database that reduced project startup time and effort by 50%• Identified issues and recommended changes that reduced CASE tool start time 95%• Investigated and identified improper backbone usage, saving over $1 Million annuallyInfrastructure Technology Manager Corporate technology manager for data networks, Product and Vendor Management, Team Lead for strategic initiatives engineering.• Led team to architect, design, and implement CIO strategic initiatives including VoIP, Wireless, and personal portals via the internet. Completed within 90 day timelineManager, Integration Engineering Led Senior Engineers in corporate acquisition integration efforts• Led requirements and design efforts replacing the legacy network, enabling acquisitions• Led all acquisition and merger efforts completing corporate objectives.• Researched, created and maintained best practices and service level agreementsInfrastructure Engineering Lead Led design through implementation of retail stores, sales and other small remote sites, corporate multi-floor buildings, and campus sites.

Charlotte, North Carolina, Us

Allied Signal Technical Services Corporation (now Honeywell), Colorado Springs, CO (DSC Contract) 1996-1997ATSC-DSC provided maintenance services for the Air Force Satellite Control NetworkSenior Network Engineer Establish the helpdesk, network engineering, and server engineering.• Created the ATSC-DSC helpdesk increasing 1st call resolution from 0% to >80%• Trained new helpdesk manager and technicians to maintain 1st call resolution over 75% • Migrated LAN from Novell to NT, and created backup system and procedures for 700 users.

Sugar Land, Texas, Us

Senior Support Technician – Sole provider of desktop, server, application, LAN and WAN support for the Holly Sugar headquarters and lab through its downsizing and final move to its parent company headquarters in Sugarland, Texas.• Created and implemented low-cost upgrades to engineering workstations increasing CAD throughput 35%.• Implemented low-cost upgrades to engineering workstations increasing CAD throughput 35% and completed “graceful downsizing” keeping all users and systems running while vacating floors and turning down the lab facility.

Randolph Afb, Tx, Us

Operations Trainer and Computer System Manager • GPS training section chief - led 4 instructors and 40 students o Authored the Global Positioning System Satellite Vehicle courseware o Created, maintained and presented hundreds of simulations.• Flight Commander, computer-based training flight - led 9 subordinates• Squadron Computer System Manager - Led 4 subordinates o Created the trainers network and overhauled the emulation network o Maintained over 200 computer systemsOperations Officer - Satellite planning and analysis, ground systems operation, and crew/flight commander duties. Led 30 subordinates.• Maintained highest certification and training ratings• Key player for every major anomaly resolution for the GPS constellation• Launched 11 GPS satellites performing lead roles in 9 out of the 11Software Branch Chief• Reprogrammed reporting software to be 40% more efficient, designed and planned system upgrade from mini-computers to networked PC's.

Master Of Science, Computer Science

Bachelor Of Science, Computer Science