Stephen Jose Email & Phone Number

Kitchener, ON, CA

I started a web consulting company in October of 2022. Leveraging my skills as a project manager and front end developer, SpiderHouse Consulting caters to the online needs of small and midsize businesses in a variety of industries. As founder and sole employee, I was required to manage the legal and financial concerns of SpiderHouse, as well as procure.

Guelph, Ontario, Canada

I was a Project Manager for the SEM unit of Adknown. In this capacity, I created and managed projects utilizing a multi-skilled developer team in an Agile environment. The role also had some elements of product management as I was also responsible for a suite of internal tools connected to Google and Microsoft APIs.Planned, documented, and managed large.

Kitchener

• At Sortable I provided tier 3 technical support for Sortable’s products. This involved debugging code on page issues as well as data discrepancy investigations and consulting for ad yield optimization and page.
• Diagnosing ad delivery issues from GAM(DFP) and DSPs.
• Troubleshooting Javascript code on page issues with Googletag and Sortable’s own technology.
• Intensive use of SQL for assembling complex reports.
• Investigated data discrepancies and prepared proof of findings for direct customer facing teams.
• Advised on creation of a search marketing product.

Waterloo, Ontario, Canada

At Perk, I conceived, built and managed native web marketing campaigns for profit, monetizing a Yahoo! ad feed. I routinely allocated budget and bought traffic from Facebook, Yahoo! Gemini, and Taboola. I was responsible for my own traffic quality, and adhering to advertising standards. Landers were continually tested and optimized to maximize engagement.

Guelph

This role entailed building processes from scratch for a new web media company. I coordinated a multi-disciplinary team of five people in designing, producing and monetizing websites. During operations, I instructed and supported my team with my own experience of their roles, from design & dev to content ordering, editing and scheduling. I also remotely.

Waterloo, Ontario

This was a hybrid Design/Dev and Operations role that saw my time split between building and maintaining sites in Wordpress, managing hosting and migrations for several hundred micro-sites, supplying content via online brokerages and backing up the Publishing Manager in running the team.

Guelph, ON

Analyst reporting to the Ontario GM of Operation on activities in the region. Created back end reporting infrastructure and managed several compliance related projects.

- Solely responsible for the quality of a 500,000 record Salesforce database.- Developed processes to maintain data quality and improve administrative efficiency.- Coordinated with and provided reports to sales VP’s to arrange territory/channel assignments.- Role began with a data cleanup project under my direction with two direct reports.- Worked with and.

From Nov 2005 to Nov 2007 I wrote my first novel, entitled “Immaculate” on a full time basis.- Extremely steep learning curve in all aspects of the project. From initial writing through to publishing, everything to do with this project had to be learned from scratch and required constant research and adaptation.- Working all hours and sacrificing my social.

- Leadership role managing 10 people performing telephone and door-to-door follow up for the 2006 national census.- Responsible for interviewing, reference checking, hiring and training my team, all within a two week period.- As crew leader, I was responsible for resolving issues arising from the public regarding any and all aspects of the 2006 census..

Account Operations Senior (Mar 2004 – Nov 2005)- Upgraded the technical skills of key members of the Account Operations team through direct training and Powerpoint presentations.- Served as ISO coordinator for the division ISO 9001:2000 adoption.- Drafted and formatted reports from my own analysis for critical aspects of corporate billing, often on short.

- Managed pre-deployment business relationships between RIM and its future carrier partners.- Tracked and reported back-end infrastructure load in order to forecast growth.- Provided upper tier support and troubleshooting for production BlackBerry Web Client and Provisioning Server systems.- Hybrid customer facing / back office role utilizing both.

- Performed telephone and email troubleshooting for BlackBerry handhelds and desktop software.- Worked with both MS Exchange and POP email systems.- Extremely fast paced environment often dealing with Fortune 500 executives and other high profile government and public figures.- Served as BlackBerry Operations Center communications liason.

- Data entry of sales orders.- Responsible for training of new employees.- Reported on departmental efficiency.- Improved department efficiency by undertaking a complete review of process and implementing necessary changes.

- Responded with crisis management skills to medical, environmental and safety emergencies.- Responsible for the safety of Toyota employees and contractors during construction of the “Plant 2” expansion and beyond.- Conducted plant safety orientation for new Toyota employees.- Maintained fire fighting and medical equipment.- Completed Introduction to.

Web Design & Development

Studied Web Design & Development at Conestoga's one year intensive study course. Subjects include HTML, CSS, JavaScript, PHP, MySql, C#.

Computer Applications/Programming

Graduated with honours (92% average)