Communications Lead Consultant
CurrentI consult on and manage strategic communications and operational tasking between the corporate Services and Specialty Operations organization and store audiences nationwide, after consulting in a similar role for the Pro Services organization from 2021 to mid-2024.I also led creation and communication of all Tier One holiday event playbooks to stores nationwide. This required constant collaboration with cross-functional operations, marketing, supply chain, and technology business partners to gather and package critical content stores use to execute major retail holiday events. This work involved long-term planning for general strategy and quick-turn comms and tasking, reacting real-time to fluid retail and supply chain environments, all while using a wide array of comms vehicles.I work on a collaborative, high-performing, and fast-moving team that quickly and successfully turns clear and concise one-off operational/executional communications and also consults on and produces longer-term communication plans for projects ranging from product and brand rollouts to HR initiatives to weekly operations broadcasts.