Stephen Thomas

Stephen Thomas Email and Phone Number

Director of User Experience & Product Design | Transforming User Experiences & Growing High-Impact Teams | Expert in Scaling Design Teams, Systems & Delivering Enterprise Solutions @ Sauce Labs
Stephen Thomas's Location
Dallas-Fort Worth Metroplex, United States, United States
Stephen Thomas's Contact Details
About Stephen Thomas

As an experienced User Experience Design and Product Management leader, I specialize in driving digital transformation and enhancing user experiences across large-scale enterprise environments. With over 15 years of experience, I have a proven track record of leading cross-functional teams, aligning design strategies with business goals, and delivering user-centered solutions that significantly improve operational efficiency and customer satisfaction.Throughout my career, I’ve been passionate about building cohesive design systems that ensure consistency across digital platforms, whether it’s leading the adoption of a design system at Indeed or establishing Fidelity’s first enterprise design system. My approach combines strategic thinking with hands-on collaboration, working closely with engineers, product managers, and senior stakeholders to deliver impactful results.I’m committed to mentoring and developing teams, having grown UX teams from the ground up and expanded design teams by over 100%. My focus on fostering creativity and efficiency has led to measurable improvements in user engagement, product usability, and overall business performance.PROFESSIONAL CAREER HIGHLIGHTS:- Indeed: Increased design system adoption by 147%, leading to a 50% growth in user engagement and a 20% increase in new user satisfaction.- Fidelity Investments: Led the design of an internal cloud platform UI, enhancing data management efficiency and supporting Fidelity’s transition to a private cloud environment.- Techworks: Rebuilt and expanded the product family, resulting in a 400% improvement in user satisfaction scores and transforming it into a core enterprise tool used across all business units.EXPERTISE:User Experience Design, Product Management, Design Systems, Cross-Functional Team Leadership, Digital Transformation, Strategic Roadmapping, Design Strategy, User-Centered Design, Agile Methodologies, Content Strategy

Stephen Thomas's Current Company Details
Sauce Labs

Sauce Labs

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Director of User Experience & Product Design | Transforming User Experiences & Growing High-Impact Teams | Expert in Scaling Design Teams, Systems & Delivering Enterprise Solutions
Stephen Thomas Work Experience Details
  • Sauce Labs
    Director Of Product Design
    Sauce Labs Sep 2024 - Present
    San Francisco, California, Us
  • Indeed.Com
    Manager, Product Design
    Indeed.Com Apr 2021 - Jun 2024
    Austin, Texas, Us
    • Manage a multi-disciplinary UX team responsible for Indeed Design System, used by over 600UX professionals in building the world's largest employment marketplace• Led research to prove our system improves efficiency by 5x, resulting in continued investment• In first year, increased usage of the design system by 147% and grew the team by 50%• In second year, achieved 100% adoption of system without a mandate through directengagement with teams, stakeholders and users• Managed projects to create consistent design across multiple products and business units• Managed the system as a digital product, creating vision and strategic planning throughcollaboration with users and UX leaders across the organization
  • Fidelity Investments
    Director, User Experience Design - Digital Workplace
    Fidelity Investments May 2019 - Apr 2021
    Boston, Ma, Us
    • Directed UX design and research as part of Fidelity's digital transformation, working across the company, collaborating with executives to gain understanding necessary to create digital solutions to solve specific business problems• Led the creation of the Transparency app providing real-time, data driven company insights for C Level executives based on their direct feedback
  • Fidelity Investments
    Director, User Experience Design - Enterprise Infrastructure
    Fidelity Investments Apr 2015 - May 2019
    Boston, Ma, Us
    • Proposed an internal UX agency to senior level execs. The proposal was approved and created and managed the agency team, saving the company tens of thousands and improving the experience of products across the enterprise• Created and governed the first enterprise design system, greatly improving the quality of UX• Created dozens of innovative digital products based on user research• Coached multiple individual contributors through 3 to 4 levels of career progression
  • Fidelity Investments
    Director, Product Design / Product Manager
    Fidelity Investments Feb 2013 - Apr 2015
    Boston, Ma, Us
    • Expanded Techworks to a family of digital products and managed the portfolio as Product Manager for the Agile product team• Managed a full-stack UX team, including design, research, development, and content strategy creating bespoke digital solutions for the enterprise
  • Fidelity Investments
    Director, User Experience Design - End User Computing
    Fidelity Investments Jan 2011 - Feb 2013
    Boston, Ma, Us
    • Established a new user experience team, growing it to 25 individuals including product design, ux research, development, and content strategy• Created the Techworks brand and product from scratch, which managed all of Fidelity’s technology and support
  • Stratmark
    Interactive Creative Director
    Stratmark May 2010 - Jan 2011
    Responsible for overseeing all interactive output for the agency including ux design, web design and development. Delivered websites, apps, emails and campaigns for non-profits.
  • Rapp
    Director Of User Experience
    Rapp Sep 2009 - May 2010
    New York, Ny, Us
    Built up the ux function at the agency. Responsible for both producing and overseeing all ux output for multiple high profile accounts. Managed the team of ux designers and information architects.
  • Sabre Holdings
    User Experience Design Lead
    Sabre Holdings May 2007 - Sep 2009
    Southlake, Texas, Us
  • Sabre Holdings
    Senior Web Designer
    Sabre Holdings Mar 2005 - May 2007
    Southlake, Texas, Us

Stephen Thomas Skills

Leadership Customer Experience Design Leadership Visual Design Software Design Responsive Web Design Wire Framing Digital Strategy Mobile Strategy Directing Teams User Experience Graphic Design Wireframes Software As A Service Persona Web Design Usability Testing User Centered Design Interaction Design Heuristic Evaluation Mobile Design Experience Design Team Leadership Product Design Information Design Usability Html Design Thinking Creative Strategy Product Management Design Systems Agile Ux Enterprise Ux Creative Direction Accessibility Card Sorting Css User Research Management Art Direction Information Architecture User Interface Design Adobe Creative Suite Copywriting User Experience Design Prototyping Strategic Vision Design Strategy User Interface Branding And Identity

Stephen Thomas Education Details

  • The University Of Texas At Arlington
    The University Of Texas At Arlington
    Business Management

Frequently Asked Questions about Stephen Thomas

What company does Stephen Thomas work for?

Stephen Thomas works for Sauce Labs

What is Stephen Thomas's role at the current company?

Stephen Thomas's current role is Director of User Experience & Product Design | Transforming User Experiences & Growing High-Impact Teams | Expert in Scaling Design Teams, Systems & Delivering Enterprise Solutions.

What is Stephen Thomas's email address?

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What is Stephen Thomas's direct phone number?

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What schools did Stephen Thomas attend?

Stephen Thomas attended The University Of Texas At Arlington.

What are some of Stephen Thomas's interests?

Stephen Thomas has interest in Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Collecting Art, Shooting, Reading, Gourmet Cooking, Sports, The Arts.

What skills is Stephen Thomas known for?

Stephen Thomas has skills like Leadership, Customer Experience, Design Leadership, Visual Design, Software Design, Responsive Web Design, Wire Framing, Digital Strategy, Mobile Strategy, Directing Teams, User Experience, Graphic Design.

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