Providing Salesforce consulting, administration, and functional analysis

Optimize institutional effectiveness through direction of Information Technology team to manage multiple Windows servers, maintain more than 300 computers at 15 sites, and support and train 180 staff and partners. Salesforce Administration, application configuration & management, event registration, and development of custom-built web applications.• Salesforce Administration, implementation, and user support and training for 80 Extension users. Migrated mass email (400,000 emails / month) to Salesforce / Predictive Response. • Integrated data from Destiny One (events registration system) to Salesforce via ETL scripting (Informatica).• Led integration of Salesforce and Drupal website for Nature Groupie, New England volunteer opportunity clearing house.• Led evaluation, deployment, and configuration of multiple AppExchange applications.• Developed and administered web-based planning and reporting application adopted by Cooperative Extension programs in Massachusetts, Maine, Vermont, Michigan, Colorado, and Delaware, resulting in increased revenue to University.• Developed over 10 custom web applications using Coldfusion, MySQL, MSSQL, HTML, CSS, and Javascript.• Principal Investigator of Network Literacy Community of Practice grant, offsetting 20% of salary and benefits for past 2013 - 2018.

Maintain and add features to existing Coldfusion web applications.