Stephen Jung Email & Phone Number

Austria

Vienna, Austria

Vienna, Austria

Elevated product services by improving project flow and client onboarding processes.Developed a new CRM to manage leads and clients across product offerings.Introduced and configured project management systems with predefined task automations to streamline workflows across the entire organization.Managing international client accounts, conducting regular.

Vancouver

Responsible for achieving the Customer Retention Annual Recurring Revenue target.Developed a loyalty strategy as a framework to guide KPIs and ensure retention tactics support the overarching north star goal.Implemented a new subscribe & save offer that achieved an 85% retention rate.Facilitated tactics to support, engage and educate customers; such as a.

Vancouver

Championed a pivot in organizational strategy to promote cross-pollination of marketing material to reduce churn, maximize production efficiency and drive brand cohesion. Managed the go-to-market process for full funnel marketing campaigns.Developed and introduced the "Integrated Marketing Calendar", a department wide campaign calendar that aligned.

Vancouver

Assembled an internal creative department by hiring a team of 7 craftspeople to scale ad creative production resulting in a whopping 200% increase in paid advertising revenue.Evaluated marketing deliverables and provided feedback ensuring messaging was on point for the intended audience throughout creative and copy.Supported the Creative Director with.

Vancouver

Vancouver

Kelowna

Kelowna