Stephen Winnick Email & Phone Number

Saginaw, Michigan, United States

Michigan

• Providing on-site technical support for over 50 company offices throughout the Great Lakes Bay area & Northwest MI
• Troubleshooting and resolving issues with routers, switches, webcams, and VoIP phone systems
• Setting up, installing, and supporting PC hardware, software, and networking equipment
• Maintaining, troubleshooting, and supporting laser printers, fax machines, scanners, and copiers
• Managing an inventory of district resources including hot-spare tracking and controls
• Serving as the liaison between outside vendors and the CSM to identify and resolve problems

Saginaw, Michigan

• Worked independently to update and verify county geographical information database
• Planned efficient travel routes to and from designated geographical locations
• Verified, updated, and added address and location information to geographical maps
• Conducted interviews with community members to verify or update information about residential living quarters
• Maintained records of hours worked, miles driven, and expenses incurred while performing job duties
• Securely transmitted all information electronically to Census Bureau headquarters in Washington, D.C.

University Center, Michigan

• Documented, diagnosed, troubleshooted, and resolved technical problems with PCs, Printers, Tablets, and Mobile Devices
• Installed, repaired, maintained, and upgraded hardware and software on desktop and laptop computers
• Assisted computer lab users with software and hardware system problems (Windows, Mac, & Linux Platforms)
• Performed maintenance and repairs on PCs, Printers, Tablets, and Mobile Devices
• Performed data backups and disaster recovery operations, updated and rebooted systems as required
• Assisted students with specific program instructions and lab assignments

Saginaw, Michigan

• Produced disc brake rotors by setting up and operating CNC machines
• Followed blueprints to determine equipment and part requirements.
• Calibrated and operated manual and computerized precision measuring and testing equipment
• Measured dimensions of completed workpieces to verify conformance to blueprint specifications
• Controlled and evaluated the quality of manufactured parts
• Fine-tuned computer software to obtain specified final product quality

• Built and managed an eBay store designing and manufacturing vinyl graphics
• Assembled and sold custom Windows and Linux-based PCs
• Consulted with customers on a daily basis to answer questions, resolve disputes, provide further details about items, and collect payments
• Shipped packages daily using USPS, FedEx, and UPS domestically and internationally.
• Proficient with all aspects of shipping, including cost-benefit analysis of shipping options to determine cheapest and fastest options, adding insurance, tracking, and researching lost packages.

Bachelor Of Business Administration, Dual Major: Management Information Systems & It Management

Activities and Societies: Delta College Information Technology & Security (ITS) Club

Associate In Computer Science, It Support & Network Administration

Activities and Societies: Delta Information Technology & Security (ITS) Club