Purchasing the brand back in 2021 was one of the smartest moves I have made in my professional career. Creating positive client experiences while providing best-in-class solutions is how Alarmtech will continue to grow. Only partnering with the best vendors, Alarmtech is able to provide world-class care to our clients and partners. We are Alarmtech, Your Local pro.

After two months of working at Alarmtech as a technician, my skills were quickly re-deployed to the position of Operations Coordinator/ Project Manager. I oversee a team of 5 technicians, various subcontractors, subtrades and have a fundamental say in how the business day-to-day activities are run. This job is far reaching, touching almost every department and decision that is being made for the betterment of the company. I have worked closely in the finance and service departments as well as running my own department and having management meetings/interviews regarding HR and new hires. I coordinate meetings with our dealer representatives from Honeywell, Resideo, Inaxsys as well as previous dealers. I maintain a working relationship with all dealer representatives and coordinate sales training for our sales team. I oversee purchasing as well as costing evaluations. Some special projects I spearheaded are as follows:• Continuing the migration to a new service/invoicing/customer management program• Changing vendors for better pricing• Proposing and implementing a robust Health and Safety Program• Job costing matrix with the emphasis on profitability• Solutions to overages with labour / changing cost vs labour ratio on proposed jobs• Streamlining of closeoff procedures for work orders• Implementing an inventory control module• Overseeing the transition to a work-from-home platform due to COVID-19• COVID-19 response from a health and safety standpoint• WSIB Health and Safety Excellence program lead – working to develop a safer workplace through collaborative change

I work as a subcontractor for various local governments dealing with issues of technical support for access control, security cameras, or integration software. My job requires me to install and maintain the various security systems and electronic access control systems. I actively troubleshoot problems, install equipment and devices, program and license software, as well as keep an excellent working relationship with the staff members.