Accomplished leader and manager with many years of expertise in strategic planning, technological innovation, and team management within the medical and educational sectors. Proven track record of integrating corporate initiatives with organizational values, unifying technical teams, managing learning technology systems, and enhancing operational efficiency as well as user experiences. Leveraged educational background in Public Administration to bridge communication between technical teams and executive leadership. Led organization-wide innovation efforts to continuously improve products and services offered as well as optimize operational processes. Proven record of leadership, working to ensure performance metrics are measured to ensure progress on objectives and key results (OKRs) and key performance indicators (KPIs). Skilled at collaborating with colleagues at all levels to achieve successful completion of key goals. Extensive experience leading and facilitating meetings, analyzing data, preparing reports, and providing guidance with respect to process improvement opportunities.
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Director/Vp, Corporate InitiativesMed-Iq Jun 2020 - Apr 2024I managed multi-year strategic business planning processes in collaboration with the executive team and vision strategy team, setting a course for future growth. I also led Med-IQ's Innovation Team to establish and maintain a company-wide idea-sharing framework, improving organizational creativity and efficiency.• Introduced a Balanced Scorecard, OKR, and KPI measurement system to track progress toward key strategic goals and objectives, aligning them with the organization's mission and values.• Created a new vendor onboarding process to clearly define roles, responsibilities, project scopes, timelines, and pricing, streamlining joint initiatives.• Conducted bi-weekly individual sessions with department heads to document annual goals, maintaining alignment with the overarching corporate strategy.• Collaborated with executive leadership and senior management to establish roadmap for the future and oversee the 5-year strategic plan. Managed strategic projects and initiatives, ensuring that they had an organization-wide impact. -
Director, Healthcare Education TechnologyMed-Iq Oct 2017 - Jun 2020I managed multiple Learning Management Systems (LMS) including ELM Exchange, MRM Arks, Coverys Risk Education, and Med-IQ Legacy. I also managed annual department budgets using Adaptive software, ensuring expenses aligned with approved cost limits. Conducted performance reviews and offered career development to direct reports. • Established and led a new technology department focused on educational learning management systems, overseeing initiatives critical to organizational education strategies.• Integrated three separate web teams into a unified department post-acquisition, supporting all educational applications and systems under one centralized structure.• Strategically planned and executed a multi-year project to consolidate three legacy education LMS systems into a unified, centralized learning platform for the organization.• Co-chaired a committee tasked with developing an innovation framework to vet and implement improvement ideas across the organization.
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Director Of TechnologyMed-Iq Mar 2009 - Oct 2017I assessed grant proposal submissions to ensure accuracy of scopes, milestones, budgets, and timelines from a technology perspective. I also managed networking, web development, and data management teams to ensure efficient collaboration and adherence to project expectations and deadlines. I assembled and submitted annual technology budget requests, monitoring and controlling expenditures to stay within approved cost limits. • Led efforts to transition the web team from waterfall to agile project management methodologies.• Architected and developed the organization’s Quality Improvement (QI) and Performance Improvement (PI) online systems.• Led the launch of over 40 online course activities annually, including virtual simulations, video webcasts, audiocasts, e-publications, online articles, microsites, digital posters, and mixed media training formats.
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Senior Manager, Web & It DepartmentPhysicians Practice Jan 2007 - Mar 2009 -
Web ManagerPhysicians Practice Apr 2005 - Jan 2007
Stephen Koster, Mpa, Pmp, Csm, Cspo Education Details
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Science & Technology Studies -
Bachelor'S Degree
Frequently Asked Questions about Stephen Koster, Mpa, Pmp, Csm, Cspo
What is Stephen Koster, Mpa, Pmp, Csm, Cspo's role at the current company?
Stephen Koster, Mpa, Pmp, Csm, Cspo's current role is Corporate Initiatives | Strategic Planning & Execution | Public Administration | Web & Digital Strategy | IT Management | Project Management | Agile Leadership | Scrum Master & Product Owner.
What schools did Stephen Koster, Mpa, Pmp, Csm, Cspo attend?
Stephen Koster, Mpa, Pmp, Csm, Cspo attended Cornell University: Mpa Program - Cornell Jeb E. Brooks School Of Public Policy, Cornell University - College Of Arts And Sciences, Cornell University.
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