Stephen Kozar Email & Phone Number

Philadelphia, Pa, Us

Basking Ridge, Nj, Us

Responsible for maintaining network superiority and providing the monitoring capabilities to deliver an award-winning network (Root Metrics consecutive wins). Enable data collection (SNMP, gRPC, streaming telemetry) for artificial intelligence and Generative AI use.Automation and Innovation in emerging technology (MEC, 5G, ultra-reliability, high throughput)Performance monitoring on vNF, nFV, cNF, PNF, 5G Core, Ethernet backhaul, 5G BroadbandManage roadmap and customized deliverables for various internal stakeholders. This includes customized software solutions. Migrated server clusters to EXSi virtualized infrastructure with containers.Meet security compliance, risk management, and mitigation strategies. Verizon CPI 810, NIST SP 800-37 Rev.2,Meet all SLAs using SRE tools.$1.3 Million in savings.

Basking Ridge, Nj, Us

Successfully performed first Verizon trial on new mux backhaul technology. Improved latency and jitter by 300%Troubleshoot, monitor, and analyze performance in the evolved packet core (EPC) along with the Official Telecom Next Generation Network (OTNGN). Use various tools, including Syslog, multivendor CLI, IRIS, SevOne, nGeniusONE, EXFO BRIX, to diagnose and resolve complex system issues. Analyze SIP & RTP sessions through packet capturing, call flows, session analysis in addition to session analyzer.Tested pre-commercial software versions to validate test cases and issues. Testing led to the successfully launch of the Verizon Enterprise and Residential Femto cells. Monitor network performance for DDOS and security vulnerabilities from US-CERT. Utilized Business Intelligence (Tableau) to present innovative ways of presenting and resolving network performance issues. Present key areas of opportunity from internal and external KPI’s. Create Executive level presentations to illuminate competitive intelligence. Use MapInfo Professional for mapping and location analysis. Utilize grafana and kibana to isolate network issues. Proposed new product. Worked with the product development team to examine the value proposition. Ethernet testing Y.1564 RFC 2544FOA WiFi offload ePDGReviewed QoS profiles to discover a decrease in cost per MB by 6% to 12% depending on circuit size

Basking Ridge, Nj, Us

Support network KPI's for the entire Northeast Territory Train Network Assurance Engineers on technology and proceduresUtilize tableau to provide reports/dashboards to stakeholders.Submitted Autonomous patent application for traffic flow systems Support performance for new virtual applications NFV, SDN, Verizon CloudSupport IP core for 5G and LTE advance applications Troubleshoot, monitor, and analyze performance in the evolved packet core (EPC) along with the Official Telecom Next Generation Network (OTNGN). Use various tools, including Syslog, multivendor CLI, IRIS, SevOne, nGeniusONE, EXFO BRIX, to diagnose and resolve complex system issues. Analyze SIP & RTP sessions through packet capturing, call flows, session analysis in addition to session analyzer.Tested pre-commercial software versions to validate test cases. Testing led to the successfully launch of the Verizon Enterprise and Residential Femto cells. TCP Optimization testing to enhance throughputMonitor network performance for DDOS and security vulnerabilities from US-CERT.

Little Rock, Ar, Us

Security Operations GroupWindstream, Bethlehem, PA - Support Enterprise level Security in the Security Operations Center. Develop & perform configurations adhering to Defense in Depth strategies. Utilize all skill sets necessary to protect enterprise level customers from internal & external threats. Configure & troubleshoot Fortinet, Cisco, Watchguard firewalls. Analyze intrusion detection alerts for false positives, malware, policy violations (P2P, spam, Bot Net CC, etc) Provide consultation on risk assessment and mitigation strategies to reduce attack surface. Received multiple accolades from customers for performance delivery. Continue to utilize previous position responsibilities to resolve complex customer issues.

Little Rock, Ar, Us

Support all senior level escalations within 38 member TAC TeamPerformed mentoring and coaching to personnelWrote & organized 150 page managed router TAC support guide

Support all senior level escalations within 38 member TAC TeamPerformed mentoring and coaching to personnelWrote & organized 150 page managed router TAC support guide

Promoted to Data Support EngineeringSupport all escalations from Data Support Technicians 1-3 & Data Support Engineering Technicians ITrain staff and mentor new hires Provide team leadership on second shift

Respond to written and telephone requests for Managed Services Suite (Cisco IOS, Adtran AOS), and hosting services. (Windows 2000, 2003, 2008, Linux)Support and troubleshoot managed CPE Firewall (Watchguard) IPSEC, VPN, SSL, PPTP, IPS, IDS, unified threat managementPerformed data backup, disaster recovery & business continuity operationsDiagnosed hardware and software problems, and replace defective componentsSolve complex VOIP, QOS, MPLS VPN, BGP, EIGRP, OSPF, ACL's, configuration issuesTrained four people in performing Data Service Technician and Engineering job requirementsCreated training documentation for the Data TAC to improve efficiency and allow staff to work smarterMonitored network performance in order to determine future improvementsResolve collocation customer issues, including network, security, shipping, facility and account managementCompliance & Regulatory IT Security Components: HIPAA, SOX, Gramm Leach Bliley Act, ISO 17799, PCI DSS 2.0

Jacksonville, Florida, Us

Technical Support for web hosting (Linux, Windows 2003 & 2000), email, SSL, DNS, and domain management.Identified and tracked service and security issues.Increased customer satisfaction by maintaining a high personal standard on quality.

Master Of Professional Studies, Technology Entrepreneurship

Master Of Business Administration (Mba), Business Administration And Management, General

Masters Of Science, Cybersecurity

Bachelors Of Science, Information Technology

Associates In Specialized Technology, Pc Networking

Business, Accounting, General Education