Stephen K Potter Email & Phone Number

Minneapolis, Minnesota, Us

• Managing a team of high-performing sales engineers delivering high customer satisfaction and sales growth across multiple regions and products.• Accumulated deep institutional knowledge of Puppet and Perforce and established relationships with Product, Marketing and Eng leadership to help shape the future of the products and deliver customer feedback and competitive intelligence • Delivering a vision for a sales acceleration strategy to problem-solve for inefficient business processes with cross-functional team• Consistently achieving high retention and team satisfaction• Leading organizational restructuring based on business needs and requirements

Minneapolis, Minnesota, Us

• Hired, managed and mentored a fully remote team of highly–technical sales engineers to achieve 102% of quota in FY2022 during a challenging year of acquisition and realignment with a new parent company• Partnered closely with multiple leaders in the sales organization to deliver a cohesive strategy for go-to-market activities for individual contributors• Collaborated on the development of a compensation structure for sales engineers to align incentives and business outcomes• Delivered analytical feedback to product management on product gap identificationTrained marketing and new product marketers on specific industry engineering solution sets and ideas for content marketing approaches

Minneapolis, Minnesota, Us

• Developed a vision and led the creation of a GitOps cloud-based self-service demo platform that accelerated the sales process by reducing the need for complex and costly on-premise proof of concepts• Created content and trained the sales team and new sales engineers on the technical value, benefits and internals of the product set in an easy-to-understand format.

Minneapolis, Minnesota, Us

• As a high-achieving sales engineer, built and nurtured multiple client relationships in collaboration with Sales Account Executives in multiple regions to deliver superior automation solutions to a diverse portfolio of clients through value-based selling. • Demonstrated deep technical expertise of Puppet enterprise products and services and delivered and customized technical presentations explaining product capabilities, limitations and implementations, technical tradeoffs and implementation alternatives• Actively mentored other pre-sales engineers to develop deeper client relationships and expertise and deliver superior solutions.

Houston, Texas, Us

• Support Cloud, Data Center Automation, Security and Compliance • Public Cloud, Private Cloud and Hybrid Cloud• Update and create competitive intelligence artifacts for product account managers.• Establish meaningful relationships with customer’s technical employees. • Provide technical support throughout the sales cycle to drive opportunities.• Delivers and customizes technical presentations on BMC products. Explains product capabilities, limitations and implementations and can describe technical tradeoffs and implementation alternatives• Actively participates in sales calls involving complex technical requirements or multiple hardware platforms• Identifies and develops innovative solutions to customer requirements. Also responsible for explaining and researching the technical capabilities of BMC's products vs. our competition• Focuses on large or complex sales opportunities requiring complex solutions• Deliver responses to RFPs. Interacts with clients to clarify requirements and reviews RFP responses for technical accuracy• Collects business and technical information from clients regarding requirements• Installs solutions at client sites as part of proof of concept or pilot.• Develop proof of concept use cases to establish differentiation during proof of concept competitions.• Discover and report to sales account managers any opportunities uncovered while interacting with technical contacts• Participate in customer success technical account management for top tier customers. • Value based selling.• SalesForce CRM

New York, Ny, Us

Providing 24/7 on-call systems and SAN support. Acting as third level escalation point for Omgeo softwareproducts.• Leading disaster recovery testing efforts, managing data replication during testing and acting as second levelsupport during tests.• Participating as technical lead in cross functional teams for new and/or existing infrastructure projects for amultitude of Omgeo LLC products and solutions.• Contributing to multi-terabyte, host based data migration project to a new SAN infrastructure through Solarishost migrations utilizing Veritas ( Symantec ) Volume Manager and VMWARE migrations utilizing StoragevMotion. Ensuring product data replication and RTO requirements are implemented according to standards• Contributing to identity management project by implementing new servers on VMWARE ESXi 4.1 infrastructure.Interface with internal development, the vendor, support staff and network engineers to document new productinto existing identity controls.• Implementing centralized enterprise job scheduling software and infrastructure to manage jobs across entireproduction and client acceptance test environments. Automate agent distribution and configuration via BMCBladelogic.• Documenting technical processes and provide technical evidence for both internal and regulation based audits.• Acting as project lead for Oracle 9i to 10g software and hardware upgrade, document upgrade, fallback androllback scenarios for zero data loss. Configuring Veritas Cluster Server in Solaris HA environment.• Leading an Oracle 10g to 11g software upgrade project with implementation of remote data archiving.• Project lead for BMC Bladelogic 8.0 to 8.1 software upgrade project.• Providing oversight and training on new technologies and strategies being implemented at Omgeo.• Implementeing configuration change tracking to fulfill audit and regulatory requirements with BMC Bladelogic.

New York, Ny, Us

Omgeo was formed in 2001 as a wholly owned, global joint venture between the Depository Trust & Clearing Corporation (DTCC) and Thomson Reuters. Our predecessor companies have over 30 years of experience servicing the world's capital markets; our tenure and proven track record are key differentiators in today’s volatile financial markets.Omgeo is an operations expert automating trade life cycle events, including allocation, confirmation/affirmation, settlement notification, enrichment, operational analytics and counterparty risk management between trade counterparties.

New York, Ny, Us

As Technical Contractor I provided the client value from three distinct skill sets that I hold: project management, technical ability and process review and automation.Project Manager for hardware refresh and software upgrade project.Project lead to implement SAS70 (Statement on Auditing Standards 70) requirements in a 24 x 5 production environment.Project lead for dedicated support to Omgeo’s worldwide development and quality assurance departments. Unix Systems Administration of 350+ Solaris and Red Hat Linux servers.Create and present metrics of dedicated support project to management and project stakeholders.Automate with PERL and Shell Script proactive configuration management scans of the environment. Integrate the scripts with Bladelogic data center automation product called Configuration Manager.Create materials and train Systems Administration and Systems Engineering staff on product overview and script automation in Bladelogic Configuration Manager Application.

Palo Alto, Ca, Us

Bachelor Science, Sociology, Minor Business Administration

Graduate Certificate, Project Management

Certificate In Leadership

Certificate In Supervisor Development

Perl Programming

Perl Programming

Ms Windows Nt Workstation

Ms Windows Nt Server

Unix Administration Ii

Unix Shell Programming

Unix Administration I

Unix Operating Systems

Direct Marketing

Computer Science With C++

Computer Science With Java

Clearcase Administration

Computer Science With C