Stephen K Potter Email and Phone Number
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I have twenty-five years working in software based industries and one could say that I grew up with Internet. I believe that it is imperative to build trust with the people that you work with because mutual respect is the bridge to make real connections. I also think that as a manager of people, specifically in a global setting, a manager needs to position their team members in positions for them to excel based on their personal characteristics. Exceptional written and verbal communication skills with a proven record of project conception, leadership and implementation. Honest and loyal with the ability to make real relationships with colleagues.
Puppet
View- Website:
- puppet.com
- Employees:
- 201
- Company phone:
- 877-575-9775
- Company email:
- info@puppet.com
-
Senior Manager Of Sales Engineering - Us East And E.M.E.APuppet Mar 2023 - PresentMinneapolis, Minnesota, Us• Managing a team of high-performing sales engineers delivering high customer satisfaction and sales growth across multiple regions and products.• Accumulated deep institutional knowledge of Puppet and Perforce and established relationships with Product, Marketing and Eng leadership to help shape the future of the products and deliver customer feedback and competitive intelligence • Delivering a vision for a sales acceleration strategy to problem-solve for inefficient business processes with cross-functional team• Consistently achieving high retention and team satisfaction• Leading organizational restructuring based on business needs and requirements -
Senior Manager Of Sales Engineering - Enterprise East And Public SectorPuppet Nov 2021 - Mar 2023Minneapolis, Minnesota, Us• Hired, managed and mentored a fully remote team of highly–technical sales engineers to achieve 102% of quota in FY2022 during a challenging year of acquisition and realignment with a new parent company• Partnered closely with multiple leaders in the sales organization to deliver a cohesive strategy for go-to-market activities for individual contributors• Collaborated on the development of a compensation structure for sales engineers to align incentives and business outcomes• Delivered analytical feedback to product management on product gap identificationTrained marketing and new product marketers on specific industry engineering solution sets and ideas for content marketing approaches -
Sales Engineering Manager - Southeast And Public SectorPuppet Aug 2019 - Nov 2021Minneapolis, Minnesota, Us• Developed a vision and led the creation of a GitOps cloud-based self-service demo platform that accelerated the sales process by reducing the need for complex and costly on-premise proof of concepts• Created content and trained the sales team and new sales engineers on the technical value, benefits and internals of the product set in an easy-to-understand format. -
Senior Sales EngineerPuppet May 2017 - Aug 2019Minneapolis, Minnesota, Us• As a high-achieving sales engineer, built and nurtured multiple client relationships in collaboration with Sales Account Executives in multiple regions to deliver superior automation solutions to a diverse portfolio of clients through value-based selling. • Demonstrated deep technical expertise of Puppet enterprise products and services and delivered and customized technical presentations explaining product capabilities, limitations and implementations, technical tradeoffs and implementation alternatives• Actively mentored other pre-sales engineers to develop deeper client relationships and expertise and deliver superior solutions. -
Senior Solution Engineer (Pre-Sales Engineer)Bmc Software Nov 2011 - May 2017Houston, Texas, Us• Support Cloud, Data Center Automation, Security and Compliance • Public Cloud, Private Cloud and Hybrid Cloud• Update and create competitive intelligence artifacts for product account managers.• Establish meaningful relationships with customer’s technical employees. • Provide technical support throughout the sales cycle to drive opportunities.• Delivers and customizes technical presentations on BMC products. Explains product capabilities, limitations and implementations and can describe technical tradeoffs and implementation alternatives• Actively participates in sales calls involving complex technical requirements or multiple hardware platforms• Identifies and develops innovative solutions to customer requirements. Also responsible for explaining and researching the technical capabilities of BMC's products vs. our competition• Focuses on large or complex sales opportunities requiring complex solutions• Deliver responses to RFPs. Interacts with clients to clarify requirements and reviews RFP responses for technical accuracy• Collects business and technical information from clients regarding requirements• Installs solutions at client sites as part of proof of concept or pilot.• Develop proof of concept use cases to establish differentiation during proof of concept competitions.• Discover and report to sales account managers any opportunities uncovered while interacting with technical contacts• Participate in customer success technical account management for top tier customers. • Value based selling.• SalesForce CRM -
Systems EngineerOmgeo Oct 2010 - Nov 2011New York, Ny, UsProviding 24/7 on-call systems and SAN support. Acting as third level escalation point for Omgeo softwareproducts.• Leading disaster recovery testing efforts, managing data replication during testing and acting as second levelsupport during tests.• Participating as technical lead in cross functional teams for new and/or existing infrastructure projects for amultitude of Omgeo LLC products and solutions.• Contributing to multi-terabyte, host based data migration project to a new SAN infrastructure through Solarishost migrations utilizing Veritas ( Symantec ) Volume Manager and VMWARE migrations utilizing StoragevMotion. Ensuring product data replication and RTO requirements are implemented according to standards• Contributing to identity management project by implementing new servers on VMWARE ESXi 4.1 infrastructure.Interface with internal development, the vendor, support staff and network engineers to document new productinto existing identity controls.• Implementing centralized enterprise job scheduling software and infrastructure to manage jobs across entireproduction and client acceptance test environments. Automate agent distribution and configuration via BMCBladelogic.• Documenting technical processes and provide technical evidence for both internal and regulation based audits.• Acting as project lead for Oracle 9i to 10g software and hardware upgrade, document upgrade, fallback androllback scenarios for zero data loss. Configuring Veritas Cluster Server in Solaris HA environment.• Leading an Oracle 10g to 11g software upgrade project with implementation of remote data archiving.• Project lead for BMC Bladelogic 8.0 to 8.1 software upgrade project.• Providing oversight and training on new technologies and strategies being implemented at Omgeo.• Implementeing configuration change tracking to fulfill audit and regulatory requirements with BMC Bladelogic. -
Senior Systems AdministratorOmgeo Sep 2009 - Oct 2010New York, Ny, UsOmgeo was formed in 2001 as a wholly owned, global joint venture between the Depository Trust & Clearing Corporation (DTCC) and Thomson Reuters. Our predecessor companies have over 30 years of experience servicing the world's capital markets; our tenure and proven track record are key differentiators in today’s volatile financial markets.Omgeo is an operations expert automating trade life cycle events, including allocation, confirmation/affirmation, settlement notification, enrichment, operational analytics and counterparty risk management between trade counterparties. -
Technical ContractorOmgeo Feb 2008 - Sep 2009New York, Ny, UsAs Technical Contractor I provided the client value from three distinct skill sets that I hold: project management, technical ability and process review and automation.Project Manager for hardware refresh and software upgrade project.Project lead to implement SAS70 (Statement on Auditing Standards 70) requirements in a 24 x 5 production environment.Project lead for dedicated support to Omgeo’s worldwide development and quality assurance departments. Unix Systems Administration of 350+ Solaris and Red Hat Linux servers.Create and present metrics of dedicated support project to management and project stakeholders.Automate with PERL and Shell Script proactive configuration management scans of the environment. Integrate the scripts with Bladelogic data center automation product called Configuration Manager.Create materials and train Systems Administration and Systems Engineering staff on product overview and script automation in Bladelogic Configuration Manager Application. -
Software Automation Technical Project LeadSun Microsystems Jun 2005 - Oct 2006Palo Alto, Ca, Us -
Software Quality Assurance Engineer / Lab ArchitectPirus Networks / Sun Microsystems Sep 2001 - May 2005
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Unix Administrator / Windows Administrator / It SpecialistPirus Networks Dec 2000 - Sep 2001
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Sr Unix Administrator / Technical Implementation Architect / Lab ArchitectLucent Technologies - Landover, Maryland Jun 2000 - Dec 2000
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Engineer Services / Release EngineeringLucent Technologies - Concord, Ma Jul 1999 - May 2000
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Unix Administrator / Lab ArchitectLucent Technologies - Concord, Ma May 1997 - Jun 1999
Stephen K Potter Skills
Stephen K Potter Education Details
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Salem State UniversityMinor Business Administration -
Boston UniversityProject Management -
Northeastern UniversityCertificate In Leadership -
Northeastern UniversityCertificate In Supervisor Development -
Northeastern UniversityPerl Programming -
Northeastern UniversityPerl Programming -
Northeastern UniversityMs Windows Nt Workstation -
Northeastern UniversityMs Windows Nt Server -
Northeastern UniversityUnix Administration Ii -
Northeastern UniversityUnix Shell Programming -
Northeastern UniversityUnix Administration I -
Northeastern UniversityUnix Operating Systems -
Bentley UniversityDirect Marketing -
Boston UniversityComputer Science With C++ -
Harvard UniversityComputer Science With Java -
Rational UniversityClearcase Administration -
University Of Massachusetts LowellComputer Science With C
Frequently Asked Questions about Stephen K Potter
What company does Stephen K Potter work for?
Stephen K Potter works for Puppet
What is Stephen K Potter's role at the current company?
Stephen K Potter's current role is I direct highly skilled SE teams and build intelligent technology platforms that accelerate the sales process..
What is Stephen K Potter's email address?
Stephen K Potter's email address is st****@****abs.com
What is Stephen K Potter's direct phone number?
Stephen K Potter's direct phone number is (713)-918*****
What schools did Stephen K Potter attend?
Stephen K Potter attended Salem State University, Boston University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Northeastern University, Bentley University, Boston University, Harvard University, Rational University, University Of Massachusetts Lowell.
What skills is Stephen K Potter known for?
Stephen K Potter has skills like Cloud Computing, Unix, Solaris, Enterprise Software, Data Center, Disaster Recovery, Virtualization, Vmware, Integration, Storage, Pre Sales, Shell Scripting.
Who are Stephen K Potter's colleagues?
Stephen K Potter's colleagues are Jason Ortencio, Ayan Mansuri, Charlie Sharpsteen, Dána Doherty, Matthew Johnson, Jon Fairman, Jessykah Bird.
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