Stephen Kronfeld Email & Phone Number

Washington DC-Baltimore Area

Washington D.C. Metro Area

Contract position with U.S. Army Reserve Installation Directorate, Assets Division:Ensure the accuracy and completeness of the data concerning USAR assetsPerform data analysis of failing United States Army Reserve (USAR) facilitiesDevelop a USAR facility footprint, producing a report that clarifies the number of USAR facilities, locations, and plant.

Columbia, MD

• Identified data errors and coordinated data field cleanup
• Reviewed requests and educated submitters on policy
• Assisted users with templates and proper submittal

Data Quality Governance And Quality Assurance

• Lead people, process and system improvements for the assigned markets. Responsible and accountable for the market team’s improvement results
• Audited, measured and analyzed data as well as identify correlations between the data results and the corresponding human, process or system factors.
• Created baselines and generated quarterly, semiannual and annual goals for the assigned market team.
• Monitored and controlled the market’s data outputs to ensure sustainable results on a regular basis.
• Provided coaching and training on the specific improvements of the research process.
• Generated ideas and put together data driven improvement proposals on a regular basis to positively impact the customer experience.

• Performed audits on portfolio research, field research, specialty research groups, and international contractors, to validate that the proper research process is being followed and information is verified.
• Identified critical performance or workflow issues that need to be addressed, consult with appropriate contacts and follow up to ensure issue has been resolved.
• Met with research teams to outline common issues, areas of improvement and consistency in research process.
• Developed, assessed and improved the audit methods and metrics.
• Communicated across multiple departments and offices within the organization
• Managed multiple spreadsheets and progress reports.

• Assist in training of new Research Analysts.
• Design and run special audit projects to identify database anomalies.

Costar Professional Directory Team

• Collect information about clients to determine customized pricing for the products
• Update client and potential client contact information

• Assist in training of new Research Analysts.
• Design and run special audit projects to identify database anomalies

• Update information about large portfolio of commercial real estate listings.
• Establish and maintain professional relationships through customer service skills.

• Screened plaintiff and defense documents for relevance and privilege.
• Performed searches to obtain documents for review by U.S. Dept. of Justice attorneys.

• Analyzed disclosure documents submitted by federal candidate committees.
• Assisted committee officials in understanding federal campaign laws and regulations.
• Prepared correspondence identifying errors and discrepancies in disclosure documents.
• Researched changes in federal campaign laws and regulations.

• Performed searches for relevant articles and documents using library and internet resources.
• Compiled information packets and country profile binders.

• Designed, proctored and graded examinations.
• Answered students’ questions.
• Performed administrative duties for professor.

Master Of Arts, Government, 3.22

Bachelor Of Arts, Political Science, 3.38