Stephen Kung Email & Phone Number

Ryde, Nsw, Au

Acting in my Senior Product Manager's role whilst we find a good fit. I work closely with the talented Product and Engineering team to build out meaningful products that see our farmers change their age old practices for the better and ultimately save time, cost and get peace of mind.Roles and responsibilities:- Facilitate discovery workshops and example mapping sessions with the engineers to find the best possible solutions for our farmers- Prioritise and plan work through… Show more Acting in my Senior Product Manager's role whilst we find a good fit. I work closely with the talented Product and Engineering team to build out meaningful products that see our farmers change their age old practices for the better and ultimately save time, cost and get peace of mind.Roles and responsibilities:- Facilitate discovery workshops and example mapping sessions with the engineers to find the best possible solutions for our farmers- Prioritise and plan work through sprint planning and using the RICE framework if necessary- Run retrospectives to maintain a supportive culture of reflection and continuous improvement. As a result our team is comfortable in having open and honest dialogue and enjoy their work- Design and create Figma design specs- Define a product project: customer pain points, problem statement, business objectives, measures of success, user stories, feature lists, phases- Produce product specs and create associated Jira cards to brief the team in- Work with R&D and sales teams to improve the MyFarmbot platform- Mentoring and providing feedback to our in-house designers- Designing and creating marketing material and campaign assets Show less

Sydney, New South Wales, Australia

Farmbot is the industry leader in livestock water management — creating connected on-farm resource management products. We work closely with our farmers as shown by our NPS of 69. We help farmers reduce their environmental impact through reduction in fuel use and water waste.I'm a Product Designer for the MyFarmbot platform on the Product & Engineering team. Graphic Designer on the Marketing team.Roles and responsibilities:- Understand farmers' jobs to be done and pain… Show more Farmbot is the industry leader in livestock water management — creating connected on-farm resource management products. We work closely with our farmers as shown by our NPS of 69. We help farmers reduce their environmental impact through reduction in fuel use and water waste.I'm a Product Designer for the MyFarmbot platform on the Product & Engineering team. Graphic Designer on the Marketing team.Roles and responsibilities:- Understand farmers' jobs to be done and pain points through customer interviews and research- Collaborate with the Senior Product Manager and engineers- Adapt the Double Diamond framework (discover, define, develop, deliver) to our product development strategy- Hypothesise and identify assumptions to validate/debunk ideas- Experiment and design ideas on Figma (user flows, wireframes, design specs, sketches)- Prototype using Figma and user testing with farmers to validate assumptions and de-risk designs- Run design/technical workshops with engineers to uncover gaps and align team on goals- Review metrics and customer feedback to understand the impact of our delivery- Created our customer feedback channel to influence our iterative product development- Created MyFarmbot's Design System and our Brand System- Conceptualise, design and create marketing collateral and campaign ideas Show less

Sydney, New South Wales, Australia

Digital production company that leverages technology to create experiential digital activations for leading tech companies.Creating a Samsung in-store digital experience for customers so that they can easily personalise and monogram their accessories. To achieve this, I work closely with the developer and project manager by going through user flows, wireframing, visual and interaction design — creating a design system that greatly cuts down developer mental and work loads.

Darlinghurst, New South Wales, Australia

Toast Creative is a brand and digital studio that prides itself on "Strategic Brand Experiences".As a full-time Designer, I support our creative family whilst continuously expanding my skillset (currently studying UX Design). Recently, working on UX/UI projects, branding, digital production, motion design and copywriting. I'm grateful to have been involved in delivering big projects such as the A2B rebrand (formerly Cabcharge) — having worked on the new logo and website design… Show more Toast Creative is a brand and digital studio that prides itself on "Strategic Brand Experiences".As a full-time Designer, I support our creative family whilst continuously expanding my skillset (currently studying UX Design). Recently, working on UX/UI projects, branding, digital production, motion design and copywriting. I'm grateful to have been involved in delivering big projects such as the A2B rebrand (formerly Cabcharge) — having worked on the new logo and website design and delivery. Show less

Forcha was founded in 2018 on the principle of paying it forward — the modern way.Giving back has always been a sustaining value of our society, whether it's through spare change, teaching or funding important projects. Forcha is empowering everyone by consolidating the organisations that aid those in need, and bringing them into the palm of your hands so that you can support the causes that matter the most through micro-donations.

Sydney, Australia

I helped customers navigate their experience with Optus by listening, understanding & tailoring solutions that meet their current and future lifestyle needs, at the flagship store in Macquarie Centre.I've gone through exceptional customer service training with People in Progress — who are at the forefront of retail transformation, using empathy to understand the customer and taking ownership of their concerns. As the business evolves, I've seen Optus go through brand transitions… Show more I helped customers navigate their experience with Optus by listening, understanding & tailoring solutions that meet their current and future lifestyle needs, at the flagship store in Macquarie Centre.I've gone through exceptional customer service training with People in Progress — who are at the forefront of retail transformation, using empathy to understand the customer and taking ownership of their concerns. As the business evolves, I've seen Optus go through brand transitions and employ design thinking into their corporate structure. Show less

Online

Acting as a freelance blogger to discuss mobile technology and opinions on the changes that are happening within that space.

User Experience Design, Design And Applied Arts

Activities and Societies: - Understanding and implementing entire UX process (powerful vision statement, scoping) - Persona creation.

Basics Of Sketch & User Experience Design With Sketch, Ux/Ui

Gain a basic working understanding of UI/UX with Sketch — What to look out for in terms of pixel perfection & mindset of the user.

Bachelor Of Communication Design, Design And Applied Arts

French Language And Literature

Bachelor Of Design, Design And Applied Arts, Transferred

High School

Activities and Societies: Panorama School Magazine, Film Director - Year 12 Formal, Year 12 Formal Committee, School Choir