Stephen Lacross Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Using SAP Commissions to help clients implement Sales Performance Management solutions and align their sales organization's goals with corporate objectives.

Houston, Texas Area

Father of a child with special needs. I took a brief break from work to focus on family and recalibrate our lives. It was an incredibly demanding and rewarding endeavor. With things stabilized and a long-term plan in place, I'm rejoining the workforce. During this time, I continued to set aside time to stay up-to-date with technology and project management trends. I completed my Certified Scrum Master certification.

Worked with Lanshore LLC to deliver Sales Performance Management solutions. This was a part-time role, providing commission plan design expertise and project oversight. Activities included project management tasks, leading commission plan and data integration analysis and design, and assisting with commission plan development using CallidusCloud.

Houston, Texas Area

Project management – led teams and managed multiple projects that successfully delivered SharePoint-based information management solutions for customers, including solutions for departmental sites; team sites and portals for collaboration and working documents; and Records Centers for storing, organizing and applying a retention schedule for electronic records.Business analysis - proven ability to perform a wide array of business analysis activities ranging from detailed systems requirements gathering and testing, to ECRM strategy and roadmap development.Increased user adoption of new processes and solutions by applying organizational change management best practices, including identifying key stakeholders, developing messaging for various audiences, and establishing communication plans.Excellent written and verbal communication skills as demonstrated by contribution to proposals and statements of work, development of product training material for internal and partner use, and counseling responsibilities for junior consultants.Technologies used: SharePoint 2010 & 2013, and Gimmal applications (Governance and Records Management, and Intranet & Portals)

Project Management – successfully managed projects for multiple clients in the software, retail services, and solar energy industries. Responsible for project planning, establishing and maintaining client relations, leading teams ranging from four to six consultants, managing staff to meet budget constraints, and communicating with stakeholders at various levels.Managed software partner (Callidus) relationship and activities for client system upgrades. Compensation Specialist – led discovery sessions, gathered requirements and designed system solutions tailored to fit the clients’ needs. Configured compensation plan rules and led testing activities.Assessed current processes, transaction and organizational data, to better align business processes and the new system for improved efficiencies and system integration.

A Business Analyst and Compensation Specialist who implemented compensation plans, and customized workflows for approval processes and data accessibility, which improved efficiency by replacing outdated, and difficult to maintain non-scalable systems and manual processes.Led and participated in discovery sessions, requirements gathering and system design solutions.Designed and developed reports that improved business decisions and access to critical data.

Managed and trained ten-member Support team to investigate and resolve tier 1 level system questions and issues.Educated and assisted Operations staff with functional and technical questions.Developed and presented training material for existing staff and new hires involving departmental processes and compensation plan functionality.Designed, developed, and tested compensation plans using Callidus TrueComp.

Led and participated in discovery and requirements gathering sessions.Developed functional and technical specifications, and worked as a Business Analyst/Compensation Specialist to develop compensation plans based on the specifications. Evaluated compensation plans across divisions to determine reusable logic to reduce plan maintenance and to utilize the benefits of a centralized Enterprise Incentive Management system.Evaluated systems and processes to determine opportunities for improvement and cost savings benefits, and identified compliance issues.Developed code using the Callidus software platform.Performed performance reviews and was a counselor to junior consultants.

Managed projects and maintained work plans to track all tasks, and to facilitate project delivery on time and within budget.Developed custom enterprise applications using VB, ASP, Java/SilverStream, JavaScript, HTML, Oracle, and MS SQL Server.A team lead throughout all phases of the project lifecycle. Collaborated with users to gather requirements and perform user acceptance testing.Developed functional and technical design specifications.Performed unit and system testing, and created and maintained data models.Performed semiannual performance reviews and was a mentor to junior consultants.Assisted sales team in researching and evaluating software products for clients.

Houston, Texas Area

Developed and maintained client server applications using PowerBuilder, a custom built object-oriented architecture and Sybase database running on UNIX.Developed functional and technical design specifications, as well as unit and unit and system testing.Served as help desk providing support for custom applications and Microsoft Office.