Stephen Lam Email & Phone Number

Orlando, Florida, United States

Weehawken, New Jersey, United States

• Oversaw tech operating management financials. Analyzed PnL costs such as labor, software, and vendors. Produced a variety of financial and cost accounting reports.
• Managed software costs by developing a software governance process to review new deals, challenge legacy software, and analyze vendors across business units.
• Created financial reports for business lines, analyzing, examining, and interpreting >50 accounting records averaging >$10MM in charges monthly, while using excel automation to reduce production time.
• Managed a monthly PowerPoint deck for senior management to summarize KPI of over 4,000 resources.

Weehawken, New Jersey, United States

• Managed and developed offshore process risk, creating a guidance documentation to circulate to managers, while executing training sessions and mentoring staff to become subject matter experts.
• Revamped the process for over 100 fragmented offshore initiatives, streamlining tasks by creating umbrella processes, resulting in an immediate and ongoing 50% workload reduction for stakeholders.
• Served as an expert for managers on the risks of utilizing offshore teams, providing guidance to other groups across the firm and setting standardization of processes.
• Led the migration of a hardware-based infrastructure to virtual desktops in the US, reducing infrastructure costs and achieving remote capability across all devices.

Weehawken, New Jersey, United States

• Designed, implemented, and managed Workforce Strategy for Security Technology, coordinating business transformation initiatives.
• Facilitated the transformation of roles for IB Technology to offshore locations, creating dashboards to drive roadmaps and actionable strategies, while leading a team of 2.
• Contributor of a new workforce planning tool with an agile tech team, using agile principles to increase efficiency across the firm and served as product manager to build a data-driven reporting tool.
• Implemented process improvements to the workforce management team, reducing redundant data collection, reducing approval stages, and eliminating risk compliance issues before they occurred.

Baltimore, Maryland, United States

• Genetically modified and cared for >800 mice, tracking modifications using >3 behavioral tests to track the progression of Alzheimer’s disease and assessed test subjects’ cognitive ability through quantified measures.
• Conducted a multivariate analysis that correlated both behavioral patterns and physical changes to determine whether the genetic modifications had any improvements in the progression of the disease.

Portland, Oregon Metropolitan Area

Developed graphical and statistical analysis of volatile organic compounds that are deemed dangerous to humans, using data analysis to create reports and present results to state regulators for use in health risk education.