Passionate and driven Strategy & Operations leader. With 15+ years of leadership experience I have helped startups and large enterprise organizations with:— Revenue Growth— Scalable Processes— Business Development— Successful Partnerships— Customer Experience & EngagementStart Up 🚀 As one of the 1st US hires for Gorillas Technologies, I shaped our NYC presence growing our network by 400% in 6 months as Market Launcher and Expansion Manager: Project Owner for new warehouses, managing project timeline: real estate sourcing, construction PM, tech and equipment set up, hire, onboard and train all staff, launch!Scale Up 📈 Grew Gorillas order volume from 0 to +100K in the 1st year, Leading 300+ direct and indirect reports in a new Company + Industry: on demand grocery & household goods delivery as New York City Operations Manager operating 7 days a week.Enterprise 📊 General Manager owning the $22MM+ P&L at one of the country's busiest & best reviewed multiplexes, leading 100 employees and serving +1MM annual customers in a 24/7/365 day environment.Business Development 💰 Led Beer, Wine & Spirits vertical for Gorillas: sourcing, negotiating and maintaining dozens of B2B small business relationships enabling a 1-stop-shop for our customers convenience needs generating 7 figure ARRPartnerships 🤝 Managed relationships to monetize and reduce food waste: TooGoodToGo saving 16,000 meals and City Harvest, donating 67,000 lbs of food.Continuous & Process Improvements 🧩 Reduced Gorillas order pick time by 46% using sales data to rearrange store SKUs based on velocity, improving delivery time by 8%. Eliminated $125k or ~27% of annual utility costs from a 85K sq ft multiplex for Regal.Culture Campion 🙌 Seek out + shout out individual wins and accomplishments which bolsters morale, increases buy-in and strengthens organizational culture creating a dynamic and exciting place to workVolunteer 🌳 at Long Island City Community Boathouse enabling access to NYCs waterway to all NYers & Green Shores LIC maintaining the beauty and accessibility to NYCs miles of waterfront for all NYers for generations to come.Personal 🏃♂️Avid runner, Outdoor enthusiast, love history and traveling to new places. What’s Next ➡️ I’m driven by opportunities where I contribute to company growth focusing on improvements to products and services that improve people's lives. Start Up / Scale Up / New Vertical with strong growth trajectory and a collaborative team.I love connecting with new people! You can reach me at stephenjlapadula@gmail.com
-
Senior Operations ManagerSundayNew York, Ny, Us -
Market Operations ManagerSlice Sep 2023 - PresentNew York, Ny, UsEngage, win, and retain pizzerias onto the Slice platform in Metro NYC & leading warehouse and logistics/delivery/fulfillment in a Central Operations and GTM leadership role. -
Project Manager+Medrite Urgent Care Jun 2023 - Sep 2023New York, Ny, UsEstablish and manage multiple Humanitarian Emergency Response and Relief Center (HERRC) facilities in Collaboration with NYC Health and Hospitals. Sites offer immediate aid, resource access assistance, and temporary relief for individuals and families seeking asylum in the United States. Role focused on ensuring the efficient functioning of all project operations. -
Nyc Operations ManagerGorillas Oct 2021 - May 2023Berlin, Be, De▪ Leading 300+ direct and indirect reports, launching and scaling a new quick-commerce last-mile grocery delivery service in NYC▪ Initiate, negotiate terms, and launch 20+ small business partnerships enabling alcohol delivery, generating a 55% increase in average order value, boosting revenue for both businesses▪ Create SOPs, revenue optimizations plans, and playbooks for new verticals and strategic initiatives ▪ Lead project to reduce order pick time by 46%. Using sales data to consolidate frequently ordered items lowering delivery time by 8%▪Develop shelf spacing sop optimizing number of skus our sites can hold by 22%; Reduce spending by 30% on business supplies by sourcing in bulk -
Market Launcher And Expansion Project Manager - UsGorillas Jun 2021 - Oct 2021Berlin, Be, De▪ Project owner for new warehouses growing US presence by 400% in five months. Managing project timeline: real estate sourcing, construction PM, tech and equipment set up, hire, onboard and train all staff, launch!▪ Creating SOPs and launch playbook standardizing best practices;
-
General Manager - Cineworld Kaufman 14Regal Dec 2017 - Jun 2021Knoxville, Tennessee, Us-Leading an 8-figure P&L, 100 person team, focused on operations excellence, customer experience, improving employee engagement and revenue; growing location from 25th to 7th busiest out of ~600. -Developing and co-chairing a strategic “Future Leaders” program, to promote career advancement and reduce turnover. Program is responsible for 30+ internal promotions into supervisory or managerial roles under my leadership-Managing the cross-functional payroll budgeting and forecasting team for 180 locations. Revenue increased 12% with just a 2% increase in spending generating +$2MM in revenue a year.-Implementing customer engagement strategy which grew business 15% in three years creating loyalty and repeat business; Customer feedback scores improved from 4.0 out of 5 to 4.5 with over 5,600 online reviews.-Influence capital spending allocation, working with key decision makers to enhance customer experience. $117K new revenue from party room addition; Reduced customer wait time 40% by reconfiguring food service area.-Implementing data-driven decision making; reduced utilities costs by $125K (27%) through consumption analysis and included improved HVAC programming, installing timers and motion sensors. Reduced maintenance costs $20K by moving repairs in house.-Creating training material for projection technology transformation. Logging lowest number of ‘down’ cases in district at less than 5%, saving $12K in average field tech costs annually. -
General Manager - United Artists Astoria 14Regal Mar 2012 - Nov 2017Knoxville, Tennessee, UsI ensure the facility's profitability through the use of writing budgets and forecasts; control spending on business essentials focusing on safety, security, and customer experience. I also lead the multiplex team to ensure business goals in revenue, expense, profitability, guest satisfaction, inventory control, and employee morale while upholding Regal policies. I manage the P&L with data-driven insights while working towards best practices and utilize KPIs to target improvement.
-
General Manager - Regal Cinemas Atlas Park 8Regal Feb 2008 - Feb 2012Knoxville, Tennessee, UsLaunched brand new, state of the art entertainment complex in a newly promoted role. Hired, trained and mentored 70 managers and associates growing customer base 120% in the first three years.Key Achievements:-I exceeded our first full year attendance (ticket sales) by 10% over budget.-Increased our concession spending per patron by 6% in our 2nd year, which was already among the highest 10% of all Regal theatres.-Won 5th place honorable mention for our promotion of the film 'Surf's Up' out of almost 400 locations with engaging and creative promotional events.-Led group of peer managers to implement standardization of workplace safety protocols and documentation retention which led to improved safety audit scores from 86% to 94% for 170 locations.
-
Senior Operations ManagerRegal Sep 2005 - Jan 2008Knoxville, Tennessee, UsManaged daily operations at Flagship Union Square 14 location in Manhattan with ~2 Million annual customers, and other NYC multiplexes.Led Operations through multiple World Premiers, Red Carpet Events, Live Concert and Sporting Events and Promotional Screenings
Stephen La Padula Skills
Stephen La Padula Education Details
-
Pace UniversityGeneral
Frequently Asked Questions about Stephen La Padula
What company does Stephen La Padula work for?
Stephen La Padula works for Sunday
What is Stephen La Padula's role at the current company?
Stephen La Padula's current role is Senior Operations Manager.
What schools did Stephen La Padula attend?
Stephen La Padula attended Pace University.
What skills is Stephen La Padula known for?
Stephen La Padula has skills like Leadership, Customer Experience, Hiring, Team Building, Employee Engagement, General Management, Human Resources, Budgeting And Forecasting, Interviewing, Retail, Training And Development, Sales.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial