Stephen Green Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon Metropolitan Area

Draper, Utah, United States

I manage the configuration and underwriting for all new businesses added to the company portfolio and work with the integrations team to ensure proper alignment in setting up large merchants for our brick & mortar, text-to-apply, and ecomm lease-to-own platforms. I also oversee the daily operations of the New Merchant and Merchant Performance teams, including configurations and account updates, and monitor merchant accounts' performance and profitability. I am responsible for coordinating with sales, marketing, compliance, and pricing on all after-hours deployments for promotions and configuration updates. I work with cross-functional teams to improve the merchant underwriting process.

Draper, Utah

I manage the configuration and underwriting for all new businesses added to the company portfolio and work with the integrations team to ensure proper alignment in setting up large merchants for our brick & mortar, text-to-apply, and ecomm lease-to-own platforms. I also oversee the daily operations of the New Merchant and Merchant Performance teams, including configurations and account updates, and monitor merchant accounts' performance and profitability. I am responsible for coordinating with sales, marketing, compliance, and pricing on all after-hours deployments for promotions and configuration updates. I work with cross-functional teams to improve the merchant underwriting process.

Draper, Utah

I mitigate fraud losses by exploring and analyzing fraudulent activity during the lease creation phase of the customer life cycle. My typical day consists of writing, updating and monitoring Microsoft SQL Server queries and analyzing lease data in ThoughtSpot. I also use a variety of techniques including both quantitative and qualitative analysis to size issues and explore potential rules for stopping fraud.

Draper, Utah

I amplified revenue growth by assessing performance metrics from the company portfolio. I focused on evaluating business performance and account revenue to determine the cause of low performing locations, identified whether or not it was a training issue, and made suggestions on how to improve profitability. I built a reputation as a subject matter expert on analyzing the performance of our retail partners and worked closely with Risk Ops Management to achieve optimal profitability within our retail partners. I conceptualized and implemented enhanced processes that improved customer value and added to the quality of services for top retention. I drove operational efficiency, and I elevated underwriting quality by executing qualitative and quantitative research and restructuring techniques. I sustained open lines of communication with superiors on progress of related projects.

Draper, Utah

I took pride in aligning new associates for success by providing extensive training and mentorship on best practices, effective sales techniques, value-based and consultative approaches, and tactful closing methods. I continuously exceeded sales goals QOQ and earned a reputation for my exceptional industry knowledge and dedication to excellence. I completed an in-depth analysis of reports and data to formalize strategic plans and pinpoint lucrative business opportunities. I conceptualized and launched sales structures and innovative practices that were implemented company-wide to boost. I worked closely with cross-functional team members to expand the account base by 200% in throughout my tenure.

South Jordan, Utah

I actualized consultative-based proposals while identifying clients’ specific needs to effectively connect them with the best products and services. My main focus was on ensuring top customer satisfaction and positive experiences. I compiled accurate records of outgoing calls, sales growth, and new account acquisition to generate accurate reports. I was accountable to make critical determinations on the needed training following a review of all procedures and customer responses. I enhanced final results through insightful leadership, motivational coaching, and research of consistently evolving industry methods. I pursued a competitive edge by assessing rival companies’ practices, which aided me in positioning the company for ongoing success.

South Jordan, Utah

Greater Salt Lake City Area