Stephen Loreto Email & Phone Number

Orange County, California Area

• As an IT Administrator, I am responsible for administering the local desktop/laptop infrastructure and applications deployment at all CCI Americas locations (RSM, Houston, Winfield in the US and all locations in South.
• Provided excellent end-user support to the CCI Americas with limited IT staff
• Improved communication between the IT department and other Business Units by providing prompt updates, response with due diligence, and resolutions were communicated well to the end users
• Established good working relationships among IT and other Business Units
• Proactively founds ways to streamline processes by creating documentation and knowledgebase
• Created proactive notification and alerts with systems so that issues are transparent to users

Teaches 10 & Under, 11 to 17, Performance, Adult Development, Senior Development and General

South Orange County, California

Currently working as an Independent Contractor helping small to medium businesses with their networking and computing needs such as systems implementation, deployment and maintenance.

Greater Los Angeles Area

• Administers and manages Windows 2003 Active Directory environment
• Project lead in software, application, and program upgrades and maintenance
• Proactively monitors, deploys, maintains, and monitors network and systems
• Recommends system and process improvements
• Assumes leadership in maintenance of critical servers and networking equipments
• Provides leadership in technical support

Greater Los Angeles Area

• Administers local and wide area networks (LAN/WAN).
• Installs, upgrades, and maintains broad range of servers and applications.
• Participated in disaster recovery planning and simulations
• Identified, diagnosed, and resolved problems affecting network performance
• Assisted in vulnerability assessments and ensures network security
• Co-leader in the deployment of over a dozen Citrix MetaFrame servers

Bs, Mis (Management Information Systems)

Activities and Societies: Plays a lot of sports such as Basketball, Tennis, and Golf (although, it is hard to find time now).

Mba - Tm, Technology Management