- Cooperate on strategies to increase revenue, cut costs, and promote growth- Reviewing and analyzing the efficacy of current business strategies

Flexport’s Platform simplifies global trade by connecting everyone in the supply chain. We’re setting a new standard for global trade.

- Responsible for Multi Client Warehouse model in the Netherlands both account management and business development- Responsible end-to-end for new business opportunities through tender processes or other type of leads.

Create, Standardize and Optimize customer solutions and process management. Oversee the daily account management operations of Cycleon's leading brand portfolio. Key Goals:- Provide and leverage next level insights that can be published and shared with all key clients.- Create reporting and dashboarding tools for all internal stakeholder. - Drive sales improvement and projects based on standardized client feedback. - Ensure and exceed exceptions for customer satisfaction for various processes and solutions.

Spearhead the execution of multiple complex projects, encompassing the entire sales activities, account planning, and process development. Oversee the daily account management operations of Cycleon's leading brand portfolio. Key Accomplishments:- Expanded the client portfolio by maintaining robust client engagements and delivering the highest client experience to 9 major accounts worth 70% of the overall revenue.- Drove sales performance by identifying new business opportunities and translating client needs into business requirements and solutions, generating 20% of the year over year growth in 2018 and 2019.- Won the biggest project deal worth €2M in 2020 through precise solution design, strategic bid negotiation, articulate sales presentation, and contract preparation.

Exhibited strong conceptual thinking capabilities in influencing target clients and negotiating proposals based on logistics and IT solutions. Expertly applied suggestive selling skills to potential, new, and existing accounts to increase revenue and exceed sales goals.- Generated a growth of 20% under current accounts through long-term relationship building with senior-level clients and business leaders.- Valued as the company's brand ambassador accountable for advocating new capabilities and solutions combining IT Services with Logistics- Achieved ROIs and KPIs by initiating the monthly business reviews, monitoring metric performances, and addressing client issues.

Optimised customer experience by actively participating in marketing automation initiatives and CRM-related migrations towards Salesforce. Engaged with cross-functional teams to develop detailed delivery plans, project scoping.

Delivered prompt administrative support to the Department of Online Entrepreneurship at CAREM in producing consumers' perspective report. Facilitated comprehensive research on the influence of trust in the European cross-border e-commerce market. Gathered relevant information, performed data analysis, and communicate results to the immediate supervisor and professors.

Provided the best client experience to OCBC Singapore, OCBC Malaysia, Castrol, and Tune Talk by proactively identifying client needs, processing requests, and escalating issues to the team lead. Increased knowledge of digital marketing operations through customer survey data collection, evaluation, and reporting. Play a key role in helping the company optimise social media channels and execute online marketing campaigns.